Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” .” ”

Technology 197

Technology Website Management Food Order Customer Service 197

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. The easiest way to get your food out there is by partnering with a third-party delivery app. Native or first-party delivery doesn't rely on a separate service to take and send out orders. It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

MARCH 8, 2023

From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. The act of dining out is increasingly tied to people’s social media presence. What Has Instagram Got to Do With It?

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus. Simplified Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 How Tech Solutions Address Shortages and Increase Revenue.

Technology 167

Technology Front of House Online Ordering Back of House 167

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Traditionally, accepting and managing restaurant reservations has been a pretty low-tech operation. That means a big shift has to happen soon.

Reservations 98

Reservations 2021 Online Ordering Book 98

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Goliath Consulting

AUGUST 2, 2022

However, most restaurants were still getting more delivery orders than ever. Because of the vast influx of delivery orders, restaurants have ramped up their takeout, delivery, and online ordering services either through their system or third-party delivery apps such as DoorDash, UberEats, GrubHub, and more. ” 3 .

Delivery 78

Delivery Online Ordering Food Website Management 78

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. spent per order, on average, across restaurant websites. spent per order, on average, across restaurant websites. Top Restaurant Trends.

2020 211

2020 Merchandise Retail Point of Sale 211

EATER

JANUARY 6, 2021

Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. These are the essential eats of ABQ.

Social Media 144

Social Media Brewery Food Safety Website Management 144

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. 720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. Order Online. Best Restaurants in Wilmington.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Restaurant Clicks

DECEMBER 21, 2021

2601 Holmes St, Kansas City, MO 64108 Phone: 816-421-2807 Visit Website. Established in 2021, Succotash in Kansas City is a thriving brunch destination known for its giant cinnamon rolls. Order Online. 549 Gillis St, Kansas City, MO 64106 Phone: 816-471-3663 Visit Website. Order Online. Best Brunch in Kansas City.

Online Ordering 97

Online Ordering Website Management Back of House Reservations 97

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Even a small vegetable vendor can take orders via some kind of online ordering platform.

2021 52

2021 Email Marketing Front of House Cash Management 52

EATER

JULY 8, 2022

A few months after the first COVID-19 shutdown, restaurants furloughed and laid off cooks, servers, bartenders, and managers nationwide. While idle, many industry veterans left foodservice and hospitality altogether; others like ourselves entertained simpler interim concepts in order to ride out the irregularities of the pandemic.

Seasonal Menu 104

Seasonal Menu Online Ordering Customer Service Social Media 104

Restaurant Clicks

DECEMBER 31, 2021

That said, New York is known to have some of the best food in the world, so you know that some pizzerias stand out. That said, New York is known to have some of the best food in the world, so you know that some pizzerias stand out. 338 Hamilton Ave, Brooklyn, NY 11231 Phone: 718-834-6686 Visit Website. Order Online.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

The Restaurant Times

SEPTEMBER 10, 2021

Even in the pre-pandemic times, online ordering was a buzzy topic. However, the pandemic has further propelled the food delivery market towards growth leading to the rise of myriad cloud kitchens in India. From kitchen management to optimizing delivery services, POS software manages it all. Kitchen Management.

POS 59

POS Operations Website Management Online Ordering 59

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. And when customers don’t tip, servers can end up paying out of pocket to pad a manager’s paychecks.

Mobile Ordering 120

Mobile Ordering Customer Service Food Order Online Ordering 120

Restaurant Clicks

DECEMBER 13, 2021

Olea Colonia Verde Miss Ada Roman’s Locanda Vini & Olii Black Forest Brooklyn Evelina Walter Foods Cafe Paulette Dino The Quarter Baba Cool Dinner Party Halalbee’s Endswell Loreto Kitchen & Bar Chic-hen. 171 Lafayette Ave, Brooklyn, NY 11238 Phone: 718-643-7003 Visit Website. Order Online. Colonia Verde.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Reservations 129

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation. In its ruling in McGee v.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Modern Restaurant Management

OCTOBER 4, 2021

Fast food chain Carl’s Jr. And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. There’s a reason why restaurant branding so often uses bright colors, especially fast food brand logos almost always do — bright colors work. Manage Social Media.

Marketing 189

Marketing Loyalty Program Social Media Online Ordering 189

The Restaurant Times

JANUARY 29, 2021

As a technology enabler for restaurants, we clearly see some emerging trends that will shape the future of restaurants in 2021. In 2021, restaurant marketing strategy, design, and internal systems—for independent outlets and chains will evolve, and technology will become the core of their operations.

Online Ordering 69

Online Ordering Fine Dining 2021 Technology 69

Restaurant Clicks

NOVEMBER 23, 2021

Houston is also a fantastic food city. I want to take you on a food tour of the city, from Montrose to River Oaks and everywhere in between. You’ll read about some of Houston’s best casual dining spots and some of the most elegant. 3258 Westheimer Rd, Houston, TX 77098 Phone: 832-942-5080 Visit Website. State of Grace.

Seasonal Menu 114

Seasonal Menu Website Management Reservations Online Ordering 114

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern.

Mobile Ordering 100

Mobile Ordering Online Ordering Customer Service Food Order 100

Restaurant Clicks

DECEMBER 21, 2021

2601 Holmes St, Kansas City, MO 64108 Phone: 816-421-2807 Visit Website. Established in 2021, Succotash in Kansas City is a thriving brunch destination known for its giant cinnamon rolls. Order Online. 549 Gillis St, Kansas City, MO 64106 Phone: 816-471-3663 Visit Website. Order Online. Best Brunch in Kansas City.

Online Ordering 78

Online Ordering Website Management Back of House Reservations 78

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Restaurants will increasingly explore D2C channels (Direct-to-consumer) in 2021.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. Let’s dive into the details. Benefits of running a ghost kitchen.

Front of House 78

Front of House Back of House Website Management Delivery 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. reservation Table management Pre-payments Waitlist Partnership network POS integration. Reading Time: 5 minutes. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78