7 Shifts

AUGUST 7, 2020

Restaurateurs now also need to know how well new hires will uphold COVID-19 safety measures. If staff jeopardize the health and safety of guests or fellow team members, they can sink the business. Ask these questions in your interviews to find staff who will uphold COVID-19 safety measures and whose values match yours.

2020 312

2020 Kitchen Safety FOH BOH 312

Modern Restaurant Management

JUNE 6, 2022

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. The Demand for Transparency. Restaurants Are Evaluating Differently.

Audits 474

Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Managing down third-party fees will improve margins as labor costs continue to rise. For customers who come to the restaurant, contactless experiences and convenience are converging to provide both safety and speed. Contactless and Convenience.

Loyalty Program 508

Loyalty Program Mobile Ordering Kitchen Safety Customer Service 508

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. For example, Carl’s Jr.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

Modern Restaurant Management

OCTOBER 24, 2024

At Sleepy Bee, our work towards B Corp certification began in the summer of 2020, a time when many of us in the industry were wondering, “What are we doing here?” ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

Certification 221

Certification Fast Casual Front of House Sustainability 221

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 7, 2021

A coalition of restaurant industry leaders released the first national safety standards for dining in an attempt to simplify and streamline city, state and federal guidelines and ensure a safe working and dining environment for employees and customers.

Kitchen Safety 423

Kitchen Safety Food Safety Front of House Back of House 423

Modern Restaurant Management

APRIL 6, 2022

One design solution that has really helped during the pandemic—encompassing the entire range from quick service to fine dining—is open-kitchen restaurants that have “nothing to hide." " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Additionally, offering limited menus speeds up wait times and streamlines kitchen operations which is one more benefit of having a modular and easy to update menu system. Automated Safety.

Technology 493

Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Today, brands are establishing an even more technology-forward experience that meets customers in new places, while preserving quality, personalization and safety for guests and staff.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Fazoli's Ghost Kitchen. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW!

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Ongoing public health and safety concerns push down demand for the indoor restaurant experience. ” That number grew to 23,873 in 2020. Restaurant and bar employment (as of July 2021) remains down by 1.5

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Socialincs, Inc.,

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. The kitchen staff should have hairnets and gloves at all times. The webinar is on May 27, 2020 at 4 p.m.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

JULY 30, 2021

. “By helping KFC team members build up an emergency savings fund, we’re helping them improve their overall well-being and build resilience to face future financial challenges,” said Emma Horn, Managing Director of the KFC Foundation. doubled the number of ghost kitchens worldwide since June 2020.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Socialincs, Inc.,

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq. QDOBA's New Concept.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Restaurant Task Management.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Despite the challenges of 2020, each franchise partner led with genuine love while serving all guests clean, organic food and beverage offerings." million guests.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

EATER

APRIL 7, 2022

Courtesy Amy’s Kitchen. Amy’s Kitchen prides itself on being a “positive impact” company. chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. Amy’s Kitchen positions itself publicly as a conscientious, feel-good choice for consumers. We’re now proudly B Corp certified!”

Kitchen Safety 332

Kitchen Safety Food Safety Certification Consumer Goods 332

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 31, 2020

Consumers ask, "Can I trust this establishment, can I trust the food they are offering me, can I trust that the staff is adhering to health and safety protocols." COVID-19 just seemed to pour fuel on those growth numbers, and 2020 is on track to exponentially surpass last year's records.

Food 596

Food Food Supply Franchise Franchising 596

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Many restaurants adopted delivery services out of necessity in 2020. Consider Expanding Delivery Options in Your Market.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450