7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Think about the technology sector as a prime example.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? When you give back to the community, the community takes care of you. Here are their responses. Click here for part two.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Recent surveys are showing the vast majority of Americans have been cutting back on dining out.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Culinary Cues

DECEMBER 26, 2020

So, as we close out on 2020 – here are some reflections and outcomes in the past that we might learn from. [] A DRAMATIC EVENT, BEYOND OUR CONTROL HAS SHUT THE DOOR ON RESTAURANT BUSINESS. It is difficult to argue with safety precautions designed to keep people well and thwart the spread of the virus.

Fine Dining 475

Fine Dining 2008 Kitchen Safety Customer Experience 475

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 6, 2022

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. The Demand for Transparency. Restaurants Are Evaluating Differently.

Audits 189

Audits Kitchen Safety Back of House Point of Sale 189

Modern Restaurant Management

OCTOBER 27, 2020

Let’s take a look at four ways your QSR should innovate, that have already shown success elsewhere. Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. Go All In on Digital Delivery. Contactless delivery. An easy to use app.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

MARCH 31, 2020

This may be due to restaurants increasingly promoting take-out and drive-through, or consumers getting sick of eating food from grocery stores. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline. Exponential Shift to Grocery Curbside Pickup & Food Delivery.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. Automatically protect your labor budget by restricting clocking in/out into certain time windows or monitoring overtime. In 2020, everything is going to be predictive around food and labor. Delivery service POS.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

NOVEMBER 30, 2020

Curbside is something that the industry always needed to figure out. It's extremely convenient if you just want to quickly run in and out and grab something. The Third Surge: When Patrons Take the Stage. What's that mean for restaurant safety? Ghost Kitchens and Living Kitchens.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

MAY 8, 2020

With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. Let’s take a look at a few that can directly benefit you today. Sometimes that means that food comes out too hot when another order comes out too cold.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Management 189

Management Management BOH Front of House 189

Perfect Daily Grind

MAY 17, 2022

Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. “We and Ed say. The pandemic just sped up this process.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to ramp up takeout and delivery operations. No cover fees through September 30, 2020. Best practices for calculating cash flow. Socialincs, Inc.,

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to ramp up takeout and delivery operations. No cover fees through September 30, 2020. Best practices for calculating cash flow. Socialincs, Inc.,

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). Which brings us to the next point on deliveries. Here are our best guesses for the business trends of 2021.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Culinary Cues

APRIL 30, 2020

As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. Making sure that sales are coming in faster than payments are going out should be the realistic objective. There are few certainties at this time except an understanding that this is not over.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Take additional precautions by removing reusable items such as ketchup bottles and salt and pepper shakers.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

NOVEMBER 11, 2020

As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March. Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations.

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 31, 2020

As consumers seek clean products without chemicals or human-made modifications to put in their bodies, they are taking more notice of organic ingredients to boost their health and wellness. COVID-19 just seemed to pour fuel on those growth numbers, and 2020 is on track to exponentially surpass last year's records.

Food 238

Food Food Supply Franchise Franchising 238

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. Prague's Manifesto Market is seizing this momentum to launch bundled delivery in partnership with Uber Eats. All they have left now is their shipping business.

Social Media 210

Social Media Food Order Small Business Delivery 210

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs. .

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. Digital Menu Boards.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Culinary Digital

MAY 16, 2022

Foodservice operations need to ensure that these choices stand out to customers as healthy. The most mature delivery markets worldwide—including Australia, Canada, the United Kingdom, and the United States—grew twofold (in the United States) to as much as fourfold (in Australia) in 2018 and 2019 (Exhibit 1).

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Goliath Consulting

DECEMBER 6, 2020

2020 has certainly been a year like no other for the industry. Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

EATER

MAY 5, 2023

Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. That’s not just due to safety and health concerns ( ball pits are known to be bacterial cesspits ). People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

Focus POS

FEBRUARY 3, 2021

In 2020, new trends appeared across all industries, most notably throughout the restaurant sector. This year, as the pandemic remains a serious concern, restaurant industry trends adopted in 2020 will continue. As consumers continue to be aware of their health and safety this year, contactless payment options will remain crucial.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78