Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. Delivery Data.

2020 183

2020 Guest Recovery Kitchen Safety Online Ordering 183

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent).

2021 188

2021 Fast Casual Mobile Ordering Guest Recovery 188

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Keeping up with the rise of mobile. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. COVID-19 has prompted massive changes in how restaurants operate.

2021 78

2021 Operations Mobile Ordering Social Media 78

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

JUNE 17, 2021

MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. " Part of Famous Brands International, TCBY first opened in 1981 in Arkansas and currently has 250-plus franchise locations worldwide. ” Franchise opportunities remain in areas across the U.S., Happy Birthday, TCBY.

Franchise 171

Franchise Franchising Food Truck Loyalty Program 171

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests. & State Rd.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

The Restaurant Times

JUNE 11, 2021

From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. It enables the staff to view the full digital menu via hand-held tablets, generate instantaneous Kitchen Order Tickets (KOTs) and provide the online billing facility at every table.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 193

2020 Franchise Franchising Food Order 193

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . Wing Zone Refresh.

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

FEBRUARY 4, 2020

He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. Chang’s Asian favorites they know and love in a convenient format that provides a solution for online ordering, takeout, catering and delivery in areas that don’t have a P.F. PPX Hospitality Launches. Chang’s restaurant nearby.

Online Ordering 120

Online Ordering Hospitality Leadership Design 120

Modern Restaurant Management

NOVEMBER 2, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Subway® announced significant expansion in India, Sri Lanka and Bangladesh, as the company signed a master franchise agreement with Everstone Group (Everstone), a South Asia focused leading private investment firm.

Franchise 179

Franchise Franchising Leadership Beverage 179

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchise 166

Franchise Franchising Food Safety Kitchen Safety 166

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. News of the anticipated Pancheros comes during a timeframe of strategic franchise growth for the brand. at Stand B021, October 9 -13.

Franchise 183

Franchise Franchising Customer Experience Fast Casual 183

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. ” Despite obstacles in 2020, Dunkin’s non-traditional development continued with 27 additional restaurants, including openings throughout airports in Boston, San Antonio, St. Dunkin' Explores New Opportunities. and Canada.

Franchise 179

Franchise Franchising Fast Casual Sports 179

Modern Restaurant Management

MARCH 30, 2020

. “As the COVID-19 pandemic continues, our new software enables our restaurant partners to pivot to takeout, delivery and storefront business models” said Joseph Essas, Chief Technology Officer, OpenTable. Within just one day, local franchise owners already jumped on board, with some committing to donate at least 600.

Food Safety 100

Food Safety Food Order Technology Social Media 100

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 151

Franchise Franchising Fast Casual Customer Experience 151

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. Takeout and delivery: a fast-growing and critical component for restaurant success. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. 18 percent said it will be to save money.

2020 188

2020 Mobile Ordering Guest Recovery Customer Service 188

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. " Benihana Plans Franchise Expansion. " Benihana Plans Franchise Expansion.

Franchise 135

Franchise Franchising Fast Casual Leadership 135

Modern Restaurant Management

OCTOBER 29, 2019

This investment represents the first institutional capital into Green Rabbit and positions the company to continue its growth in the $20 billion e-commerce food and grocery delivery market by adding additional talent to its workforce and further developing its supply chain automation capabilities. delivery success rate.

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. ” Tyga Bites Launches.

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Moe's Franchise Transfer Complete. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. GFG Expanding.

Franchise 144

Franchise Franchising Customer Experience Customer Service 144

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Fortune Business Insights , 2023) The global market size of the delivery app industry is expected to reach $165 billion by 2029. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. While most consumers will eventually shift some of their dining back to on-premise, most consumers will still often opt for the convenience of drive-thru, pick-up and delivery. Greg Bolton, Owner, Bob & Edith’s Diner.

2021 197

2021 Kitchen Safety Food Safety Mobile Ordering 197

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. from February 1 to April 30, 2020, during the early part of the pandemic. percent demand decline. The study is a follow-up to a related survey, which was published in June.

Loyalty Program 144

Loyalty Program Fast Casual Online Ordering Consumer Goods 144

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 120

Catering Mobile Ordering Customer Service Leadership 120

Rocket Fuel

APRIL 15, 2024

Delaget provides technology solutions and services that help QSRs operate more efficiently, serving the needs of franchise owners and brands and helping deliver a better experience to customers. All of this has rolled up to the franchise owners and operators, who have to implement these ways of doing business.

2024 52

2024 Franchise Franchising Point of Sale 52

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The purchase is expected to be completed in September 2020. DoorDash was named the Official On-Demand Delivery Platform of the NBA, WNBA and NBA 2K League.

Kitchen Safety 204

Kitchen Safety Loyalty Program Delivery Customer Service 204

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress. Visa SMB Help.

Guest Recovery 214

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 214

Modern Restaurant Management

DECEMBER 27, 2019

” Through the integration, Appetize consolidates all ordering and feeds transaction data in real-time into Restaurant365, to integrate with back office functions like accounting, staff management, reporting, and analysis. . Boulud and Silvestri have long had professional admiration for each other, and a friendship over many years.

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123