7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Reviewing health and safety protocol. Trainees can ask their buddies questions that they may not want to go to their managers for. Learning general guidelines and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Restaurant Task Management.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. This, of course, doesn't mean it's ok to serve bad food.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Minimize the risk of contact between the customer and the cashier by installing a protective screen at cash registers.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

MARCH 19, 2021

Restaurant owners have had to completely flip their operations to accommodate proper health and safety protocols for over a year now, but the country is finally starting to see the light at the end of the tunnel with an influx of vaccine distribution. percent (ccc) probability of default (PD) right off the bat in April of 2020.

Tip Distribution 189

Tip Distribution Government Cash Management 2020 189

7 Shifts

NOVEMBER 26, 2019

million Some franchisors even require aspiring franchisees to have hundreds of thousands of dollars of cash on hand, which runs the bill up even more. Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices.

Franchise 369

Franchise Franchising Restaurant Law 2015 369

Culinary Cues

APRIL 30, 2020

I would suggest that during this opening phase restaurants should focus on the following: Comfort: This is a time to help people put aside their fear and rely on familiarity with food that is well prepared, flavorful, nutritious, and fresh. Cash Flow: Restaurants should not view profit as a goal during Phase One.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Embrace the Suck

JANUARY 20, 2021

I know I wrote a post a little while back saying that there would be a restaurant apocalypse in 2020. Much longer than that and eating canned food and instant ramen will become very boring. There’s safety—and therefore comfort—in numbers. We should be managing our inventory better.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. DELIVERY: Food deliveries have soared in the past couple of months. Decreasing on-premise sales, social distancing and the new work-from-home lifestyle have all contributed to consumers opting to have their food delivered than dining in. DESIGN: It’s a new era of drive-thrus.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Kounta

JANUARY 9, 2020

The hospitality industry is fuelled by people’s obsession with food. But what’s in store for the industry in 2020? Trend 1: Cash me if you can — cashless society will reach greater heights. Turning point: calling time on cash — Commonwealth Bank of Australia. What will change in 2020, however, is its reach.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Xtra Chef

DECEMBER 16, 2020

Restaurant employees are heroes in 2020, risking their health — and in some cases their lives — by simply doing their jobs. They didn’t ask for a global pandemic , but they persevered through lost shifts, drastic cuts in tips, evolving safety protocols, and uncertainty about the future. Managing a Restaurant Gift Card Exchange.

Certification 130

Certification Tip Distribution Cash Management Food Safety 130

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Ghost kitchens will help cash-strapped entrepreneurs get a start in the industry.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Ghost kitchens will help cash-strapped entrepreneurs get a start in the industry.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Next Restaurants

FEBRUARY 24, 2021

In an instant, we lost our normal ways of life in exchange for lockdowns and safety guidelines. Because you can never know how someone is feeling unless you speak to them, it is more important now than ever that restaurant managers are actively communicating with their staff as they plan for returns. By Adrian Johansen, Contributor.

Food Safety 108

Food Safety Cash Management Online Ordering Food Order 108

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. The webinar is on May 28th, 2020 at 4pm ET. Use these additional measures to keep your employees safe: Provide Safety Gear.

Webinar 90

Webinar Social Media Food Safety Cash Management 90

Lavu

NOVEMBER 11, 2019

Others tout the benefits of increased safety and cleanliness (more on that below). Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

AUGUST 7, 2020

Nakeyla Hills told regional managers about black mold in the ice machines and the unsafe behavior of her colleagues. Nakeyla Hills was hired by a McDonald’s in Farmingdale at the start of 2018 as a clerk, which meant she had a number of roles — running the cash register, taking orders, cooking food, and working the drive-thru.

Cash Management 101

Cash Management Food Safety Restaurant Law Customer Experience 101

EATER

MAY 3, 2021

Last summer, she quit her job at a New American restaurant in Chicago where she had worked as a manager and sommelier since 2017. He said I abandoned him and that he couldn’t trust me [or] see me as a manager anymore.”. There’s absolutely no safety net, and every day you feel worse and worse.”.

Back of House 145

Back of House Cash Management Kitchen Safety Insurance 145

Focus POS

JUNE 2, 2020

According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. In fact, the NDP Group’s preliminary findings suggest that restaurant digital orders are projected to triple in volume by the end of 2020. . we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Black Box Intelligence

JUNE 12, 2020

Ignorant workers and management. Twitter, 2/2/2020 . Receipt survey, 3/2/2020. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible.

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. But in case you do have a choice as to where you can shop, consider the following: Whole Foods. Whole Foods photo, Alastair Wallace /Shutterstock; illustrations, zuperia /Shutterstock.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. ” Yum!

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Delivering Excellence. 8 percent say they plan to order more once the pandemic subsides.

2021 178

2021 Loyalty Program Retail Online Ordering 178

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Additionally, the extra cash flow can make a difference in the running and management of your business.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Food Corridor

FEBRUARY 2, 2021

It’s surely got to be better than 2020. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. After being forced into offering ways to enjoy their food off-premises, many are convinced that delivery orders are a cash cow for business. What to Expect From 2021.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. Social Distance Shopping.

Food Safety 100

Food Safety Food Order Technology Social Media 100

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. They didn’t like it.

Kitchen Safety 135

Kitchen Safety Social Media Cash Management Back of House 135

The Restaurant Times

OCTOBER 24, 2021

Nobody could have predicted that the pandemic, which culminated in total lockdown in March 2020, would have such severe financial consequences. Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Rebel Foods became a unicorn as it raised $175 million in its latest round at a $1.4-billion

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

EATER

NOVEMBER 11, 2020

We do pay cash to some vendors at the farmers markets, but that’s about it. That’s how much the closure of Kin Khao took out of the food economy. I talked about the importance of the experience and some training for your management staff. At Kin Khao, truly we were cash positive very quickly, [but] at Nari, it took a bit longer.

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. In Asia, the third factor most often cited was provenance and food production methods. Yelp Economic Average. In the U.S.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189