7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. According to a study by Panasonic , the percentage of restaurant businesses that consider themselves “tech-forward” doubled from 13% in January 2020 to 26% by August 2020. million out of work, it was nothing short of devastating.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 192

Online Ordering Point of Sale Website Management Inventory 192

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Embrace the Suck

JANUARY 20, 2021

I know I wrote a post a little while back saying that there would be a restaurant apocalypse in 2020. In fact, this market adjustment is needed. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services. Keep the revenue momentum going with takeout, curbside, and delivery.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Transition to Food Delivery or Ecommerce. Create a Streamlined Delivery Menu. Your delivery menu needs to be focused and full of favorites. Delivery Logistics.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Have a Marketing Plan for Reopening. Postermywall food delivery poster.

Social Media 213

Social Media Food Safety Cash Management Kitchen Safety 213

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 190

Loyalty Program Online Ordering Cash Management Point of Sale 190

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Kounta

JANUARY 9, 2020

But what’s in store for the industry in 2020? Trend 1: Cash me if you can — cashless society will reach greater heights. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. No cover fees through September 30, 2020.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

Culinary Cues

APRIL 30, 2020

Convenience : Many of you have implemented take out and delivery options during the height of this pandemic – customers have responded well to the convenience of this option and will likely remain most comfortable with this option rather than dining in. Cash Flow: Restaurants should not view profit as a goal during Phase One.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . According to Mastercard , contactless payments were used by 80% of people surveyed in 2020.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. No cover fees through September 30, 2020.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Restaurant365

AUGUST 25, 2020

Comprehending your restaurant cash flow is essential to running your restaurant business. Cash flow refers to the amount of cash coming into your restaurant minus the amount of cash going out on a daily, weekly or monthly basis. Common factors that cause cash flow issues. Too much inventory. Unexpected expenses.

Cash Management 97

Cash Management Seasonal Menu Inventory Email Marketing 97

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). Which brings us to the next point on deliveries. This flexibility will key as the cold season approaches (6).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. That same data can be used to guide marketing.

Website Management 197

Website Management Loyalty Program Front of House Point of Sale 197

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market. Boston Market® named Eric Wyatt as Chief Executive Officer. Boston Market® named Eric Wyatt as Chief Executive Officer. “Most importantly, there is a robust game plan in place to take the brand forward.

Online Ordering 119

Online Ordering Hospitality Leadership Design 119

Xtra Chef

NOVEMBER 11, 2020

But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to. In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets!

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory Loyalty Program 78

Next Restaurants

MAY 26, 2020

If you want to familiarize with the new restaurant marketing landscape post-COVID-19, PosterMyWall is hosting a webinar with Daniel Woodman , a senior marketer with a knack for helping small businesses flourish, to talk about what restaurants can do stay relevant on re-opening, and to tackle the many novel challenges they will face.

Webinar 90

Webinar Social Media Food Safety Cash Management 90

The Food Corridor

NOVEMBER 23, 2021

With ordering takeout and food for delivery at an all-time high already, the cold winter months only exacerbate the trend – as most people are going out less in the cold weather. Deloitte predicts that holiday sales will rise 7-9% this year, with ecommerce projected to grow up to 15% compared to 2020.

Food 98

Food Seasonal Menu Catering Cash Management 98

Harbor Touch

JULY 8, 2020

Even as we do see more delivery services emerging — particularly in light of the 2020 pandemic — the restaurant experience isn’t going away anytime soon. 2 – Marketing Through Social Media. Depending on the nature of your restaurant, you may be used to some local, in-person marketing tactics.

Email Marketing 78

Email Marketing Social Media Cash Management POS 78

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread.

Front of House 78

Front of House Back of House Website Management Delivery 78

Cheetah

APRIL 13, 2021

Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants. Our journey begins in 2015 in the sluggish foodservice market in San Francisco. The entire wholesale grocery and foodservice distribution market were highly analog.

Operations 78

Operations Food Truck Food Supply Small Business 78

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Delivery is available through Fazolis.com and 11 third-party delivery partners throughout metro Atlanta.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

The Restaurant Times

JULY 25, 2021

However, sales picked up post lockdown on the back of government initiatives like ‘Eat Out to Help Out’ In August 2020, online ordering expedited sales volumes, taking them above the pre-COVID levels. Menu optimization is important today as most of the orders have become delivery focussed. Optimize Your Menu.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

The Food Corridor

MAY 22, 2020

If you’re looking at the shorter term, for now, read our posts on how to transition your business to delivery or ecommerce and how other businesses have pivoted. First of all, it might not be a post-Covid world, but more of a managed Covid world. What Will the Post-Covid World Look Like for Food Businesses? Dining Out.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

The Restaurant Times

OCTOBER 24, 2021

Nobody could have predicted that the pandemic, which culminated in total lockdown in March 2020, would have such severe financial consequences. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Food Corridor

FEBRUARY 2, 2021

It’s surely got to be better than 2020. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. After being forced into offering ways to enjoy their food off-premises, many are convinced that delivery orders are a cash cow for business. What to Expect From 2021.

2021 75

2021 Kitchen Safety Back of House Front of House 75

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144