Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left.

BOH 148

BOH Back of House Front of House Employee Relations 148

Rocket Fuel

MAY 1, 2023

increase over the previous year. Despite this rebound, counter sales are still significantly lower than pre-pandemic rates of 34.82% in 2018 and 29.68% in 2019. At the end of their order, program your kiosks to up-sell desserts, or an additional value menu item. Kiosks are a phenomenal tool to increasing your average guest check.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Demand Sage , 2022) Yelp data shows that ‘plant-based restaurant’ searches are growing exponentially — a 54% increase from 2018 to 2021… with the trend likely continuing in 2023. Globally, the number of social media users is 4.74

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

OCTOBER 15, 2019

percent (the first quarter of 2018 at -0.05 Despite average guest checks growing at the same pace year over year for the last three quarters, same-store sales growth has been declining during each of those quarters. percent, the worst result in the last two years and the only time guest counts declined by more than 3.0

2019 211

2019 Point of Sale Small Business Consumer Goods 211