Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1).

2021 339

2021 Food Safety Point of Sale Kitchen Safety 339

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 291

Mobile Ordering Point of Sale Customer Service Loyalty Program 291

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. For your coffee shop to reach that status, it has to be done right.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Food Order 294

EATER

FEBRUARY 1, 2021

One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. In May, Eater SF referred to the bento as some of the “prettiest takeout in San Francisco.”. They offer sign-up promotions that reduce or eliminate commissions.

Delivery 318

Delivery Online Ordering Customer Service Point of Sale 318

Social Hospitality: Restaurants

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Besides answering customer inquiries, Chatbots help funnel sales in an efficient manner. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

FEBRUARY 4, 2021

I was working as an assistant manager at a small business for a few years at that point, so I had a lot of experience of doing a little bit of everything in a small business, and I really wanted to open a business, but I didn't have anything to sell, so it worked out well.” A match made in doughnut heaven ?? I was fresh out of university.

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

AUGUST 29, 2019

Follow these two steps: The first thing you’ll want to do is gather sales and profit data for every item on your menu—preferably over a set time period (last quarter, last month, etc.). Plowhorses: Low Profit, High Popularity Plowhorses are a big point of frustration for menu engineers. Menu Pricing and 2. What to do?

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. In this post, we’ll explore how integrating POS data into your marketing strategy can boost engagement, improve customer satisfaction, and ultimately increase sales. Here’s how: What is POS Data?

POS 78

POS Loyalty Program Marketing Point of Sale 78

Lavu

JUNE 13, 2025

Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Food Co. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Restaurant365

FEBRUARY 25, 2020

In addition, it’s important to remember that while your profit may be in dollars, your profit margin is your profit expressed as a percentage of sales. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Net Profit Margin.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Focus POS

DECEMBER 8, 2021

However, the right point of sale system can help alleviate some of these restaurant challenges so business owners can stay ahead of their competition. Point of sale systems that require a series of clicks to make selections or switching between screens can be frustrating to learn and use.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Modern Restaurant Management

JANUARY 2, 2020

AB 626 permitted home cooks to make up to 60 meals a week and make up to $50,000 in food sales a year. This bill will ban the production and sale of foie gras throughout the city, and will go into effect in January 2022. Legislation. Currently, approximately 1,000 restaurants across New York City have foie gras on their menus.

2019 211

2019 License Restaurant Law Website Management 211

Focus POS

APRIL 8, 2019

According to the 2017 COLOQUY Loyalty Census, the top reasons people abandon loyalty programs are: It took too long to accumulate points or earn rewards. To solve this, you can use the data from your point of sale (POS) system to create communications that are targeted to those who will be most interested. Members-only dinners.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Lavu

MAY 2, 2025

Cloud-based systems like Lavu make it easier for restaurants to apply uniform allergen tags across all ordering platforms. Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. This reduces the chance of errors or miscommunication. This approach minimizes human error and ensures accuracy.

Allergens 78

Allergens POS Management Management 78

Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Your inventory system can automatically pull sales information to track theoretical inventory. As a store-level manager, you always have a lot on your plate.

Inventory 138

Inventory Management Management Point of Sale 138

Restaurant365

MAY 22, 2020

At this point, you can also provide your new hires with a total compensation report that breaks down their earnings to give them full transparency of their take-home dollar amount. Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Rocket Fuel

FEBRUARY 19, 2025

But it actually refers to all the ways restaurants lose money from theft and supplier fraud to damage, spoilage, and simple operational errors. In Delagets latest annual Operational Index, we noted these rather telling points regarding the industrys rapidly evolving sales channels: Drive-thru is down 8.1%

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. With integration, your inventory system can also automatically pull sales information to track theoretical inventory. from a year ago. Food-grade oak flakes – 61%. More about this later.).

Inventory 148

Inventory Pricing Management Management 148

Restaurant Engine

MAY 14, 2025

For many restaurants, you have access to a loyalty program right through your point of sale system or digital platforms. They are more likely to refer others to your restaurant. Points-Based Program Your customers earn points for each dollar they spend. Mobile apps are especially powerful tools for reward programs.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

7 Shifts

JUNE 16, 2024

Set measurable goals: Establish specific and clear objectives, such as increasing sales, growing your social media presence, or garnering positive online reviews. Aside from stamps or stickers, a points system could also work well. In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

OCTOBER 24, 2022

Frictionless payments refer to types of payments that have reduced the barriers to buying. For restaurants, the most used frictionless payment types are: contactless pay, mobile and digital wallets, and in-app payments. A mobile or digital wallet is a contactless pay option customers can use to tap-to-pay at checkout.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

Qu

MARCH 12, 2025

Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Point-based Programs.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Point-based Programs.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52