7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. These social networks don't have the capabilities your restaurant needs to become an online business. Cons: Creating your website can take up a lot of time out of your busy schedule.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

MAY 17, 2022

Nine out of 10 people who own a smartphone use it for information regarding their location, which allows vendors to access relevant and timely data in a nonintrusive way. Customer engagement is guaranteed to increase as customers interact with your restaurant through a dedicated mobile app or QR code system.

Marketing 206

Marketing Mobile Ordering Online Ordering Customer Experience 206

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. The COVID-19 pandemic prompted chains to create, improve upon and increase mobile app and loyalty program adoptions, aligning customers’ shifting preferences toward safety.

Loyalty Program 199

Loyalty Program Mobile Ordering Online Ordering Customer Experience 199

Social Hospitality

JANUARY 5, 2022

For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on delivery business opportunities. Mobile chatbots equip restaurants and food delivery apps to do many things.

Mobile Ordering 195

Mobile Ordering Customer Service Food Safety Delivery 195

Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. Take an Environmental Stand. Make Yourself Mobile-Friendly. Offer a Unique Dining Experience.

Mobile Ordering 199

Mobile Ordering Social Media Online Ordering Point of Sale 199

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 185

Online Ordering Website Management Social Media Mobile Ordering 185

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

MAY 20, 2020

It should contain all the obvious items like the extra sanitary practices you're going through, your adjusted hours of operation, and an overview of any special services you're offering like curbside pickup or no-contact delivery. The Power of Mobile-First Design. Sell Those Gift Cards Online.

Mobile Ordering 233

Mobile Ordering Email Marketing Online Ordering Point of Sale 233

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 179

Online Ordering Consumer Goods Customer Service Customer Experience 179

Focus POS

DECEMBER 8, 2021

It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock. On the flip side, knowing what items are languishing on the shelves tells the manager to order less next time, so they aren’t stocking food they can’t sell. Adapt and Succeed.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Online Ordering 148

Modern Restaurant Management

OCTOBER 26, 2021

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Owning the End-to-End Experience.

Mobile Ordering 215

Mobile Ordering Fast Casual Download Customer Experience 215

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image.

Loyalty Program 188

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 188

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Goliath Consulting

SEPTEMBER 7, 2023

In the digital age, the culinary world doesn’t just battle it out in the kitchen. The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It takes some of the guesswork out of things for hosts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. What are AI and ML?

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

ChowNow

OCTOBER 18, 2023

ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level. This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between.

Front of House 78

Front of House Back of House Online Ordering Certification 78

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Check out the Small Business Administration site for more details.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

AUGUST 11, 2021

This year, Tork wanted to provide restaurants with even more insights, tools and resources through its Take Back the Lunch Break effort to help during this critical period of recovery. Here are some of the most impactful pieces of advice: Reach Out to Your Diners. Offer a variety of ordering options for your diners. Offer Value.

Loyalty Program 178

Loyalty Program Social Media Mobile Ordering Online Ordering 178

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Fill out the form with your name, address, restaurant name, and contact info.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. To help you out, we've listed some of the most used tools that even beginners in digital marketing can easily navigate.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

MAY 14, 2020

Ensuring a positive digital customer experience entails optimizing various channels and technological infrastructure to improve how customers navigate a restaurant’s online persona. And with economic uncertainty looming, many consumers are ordering out less frequently and cooking at home more.

Customer Experience 221

Customer Experience Online Ordering Social Media Mobile Ordering 221

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here.

Webinar 177

Webinar Mobile Ordering Loyalty Program Online Ordering 177

Modern Restaurant Management

FEBRUARY 9, 2021

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place. Make Your Menu the Main Course.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Restaurant Engine

DECEMBER 28, 2022

The basics are vital on your restaurant website as many people visit your site to find out where you are located and how long you’re open. After your location and hours, the most important feature on your website is your online menu. Take it a step further and add nutrition info as well. 4: Online Ordering.

Online Ordering 106

Online Ordering Mobile Ordering Customer Experience Customer Service 106

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 110

Mobile Ordering Customer Service Food Order Online Ordering 110

Apicbase

MAY 30, 2024

It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. Let’s find out. The hardware includes user-friendly terminals or tablets with high-resolution touchscreens for easy order-taking.

POS 52

POS Inventory Cash Management Point of Sale 52

ChowNow

JULY 17, 2020

We’re excited to officially announce that ChowNow’s online ordering technology integrates with Square’s point of sale system, uniting our two platforms into a single, streamlined option for your restaurant. . Let’s take a closer look at how it all comes together… Why is ChowNow integrating with Square? The end result?

POS 131

POS Online Ordering Mobile Ordering Point of Sale 131