Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. You can also consider creating your own mobile app.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. During the pandemic, QSRs invested heavily in technology so they could serve consumers across a variety of channels depending on their preferences.

Mobile Ordering 88

Mobile Ordering Customer Service Customer Experience Technology 88

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. What is Restaurant Table Turnover Rate? The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

AUGUST 12, 2021

In addition, social media marketing can boost sales and help you grow your brand. Restaurant loyalty programs , when done correctly, can increase repeat sales. This is because many consumers are focused on earning points and receiving free meals. Every stage of the client's journey should be examined. Optimization of NAPs.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

7 Shifts

JULY 16, 2021

Create a Menu. Mobile Coffee Shops (Carts and Trucks). Do they serve just coffee or small foods as well? We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. Restaurants across the country shelved their paper menus and turned to digital options to reduce touchpoints. At least 63.6

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. How can Mobile POS technology impact patio dining business at your restaurant?

POS 97

POS Operations Mobile Ordering Front of House 97

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. So what makes a good contactless menu?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

APRIL 10, 2024

It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. The chefs develop the menu and recipes, lending their famous names. Kitchens in Wonder’s food halls can be as small as 750 square feet, and each location can serve food from up to 30 — 30!

Delivery 138

Delivery Cash Management Point of Sale Back of House 138

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And the numbers don't lie: at SpotOn, our restaurant clients found that by adding three handheld devices, they can serve 5+ additional tables per day. Here is your 2022 guide for a successful Restaurant Week.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. In August, the restaurant industry lost more than 40,000 jobs.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. Just Eat Takeaway.com currently operates in 20+ countries, with its subsidiary Takeaway.com serving Belgium, Luxembourg, Bulgaria, Portugal and Romania. How does Takeaway.com work? How can restaurants sign up?

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

APRIL 22, 2022

However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices. Voice Ordering to Ease Restaurant Interactions. In-app pre-ordering solutions to help with food waste.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight. The Power of Mobile-First Design.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Next Restaurants

APRIL 15, 2022

Sure, it might be about the reviews or the type of food you serve, but your website’s design also plays a critical role in influencing the visitors’ decisions. . When it comes to ordering food online, website design is that much more important. . Optimize for Mobile Devices .

Online Ordering 106

Online Ordering Design Ordering Mobile Ordering 106

7 Shifts

SEPTEMBER 6, 2022

Consider what foods you love, what the local community loves, and what cuisines and menu items are not currently available in your region. Ceviche is a raw fish and vegetable dish from Peru served in many South and Central American countries. The cost of rent is rising. And the market is growing, estimated to reach $1.2 La cevicheria.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 207

2022 2030 Food Supply Recruiting 207

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 122

Mobile Ordering Customer Service Food Order Online Ordering 122

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. million members, all driven through their mobile app. But no one forgets their mobile phone. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Sales optimisation. Cost control. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Undoubtedly, one of the most affected industries as a result of the COVID-19 pandemic was the restaurant industry.

Loyalty Program 203

Loyalty Program Mobile Ordering Customer Experience Online Ordering 203