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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

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How F&B Companies Can Mitigate Some of the Industry’s Biggest Risks

Modern Restaurant Management

Not to mention a tarnished brand reputation that can have negative impacts on consumer loyalty for years to come. Any disruptions to their business can lead to disruptions to yours, whether it’s a transportation issue or challenges procuring raw materials. If not, you may want to reassess your processes.

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How to Wield Restaurant Food Costs to Your Advantage

MBB Hospitality

Regularly reviewing vendor contracts and negotiating based on your volume and loyalty can significantly lower the cost of goods sold (COGS). Additionally, exploring local markets and seasonal products can yield fresher ingredients at lower costs due to reduced transportation expenses.

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How Diversifying Your Services Can Help Increase Restaurant Sales

The Restaurant Times

Restrictions imposed on restaurants as a result of the coronavirus outbreak, on the other hand, have led several to reassess their strategies for reaching and sustaining operating efficiency. Select foods that are simple to prepare and transport. Avoid fragile things that can break or melt during transport. Loyalty Programs.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Sustainability and healthy options rising in importance. Kicking orders to the curb. 43 percent say it makes them more loyal to the eatery.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. In addition, there is an increasing emphasis on sustainability with our restaurant customers. Kari Hensien, RizePoint CEO. Circular (not linear) supply chains.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

The “support local” movement that helped sustain several restaurants during the pandemic won’t be going away any time soon, with more Canadians purchasing and ordering from their local restaurants directly, and for items other than just takeout or delivery. ” Supporting Local. Sarasin, president and CEO of FMI.

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