Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 184

Loyalty Program Online Ordering Cash Management Point of Sale 184

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Let’s dig in. In the previous year, it was 17%.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 5, 2022

Furthermore, it also improves food safety and minimizes waste; moreover, it will contribute directly to your bottom line, which has seen participation from Walmart and Nestle. Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless.

Serving 183

Serving Loyalty Program Food Supply Point of Sale 183

Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully.

2024 52

2024 Technology Menu Mobile Ordering 52

Restaurant365

APRIL 30, 2020

When someone places an order, sends a delivery ticket to the kitchen, or takes inventory, valuable data points are created that can inform bigger insights. Analytics may combine different sources of data or offer a dynamic view on various data segments. Although these two terms are similar, they are not interchangeable.

Loyalty Program 78

Loyalty Program Point of Sale Seasonal Menu Inventory 78

MBB Hospitality

NOVEMBER 15, 2023

Leveraging technology can streamline these processes, reducing waste and ensuring precise portion control. Implementing software that integrates with your point-of-sale (POS) system can provide real-time data on food usage, allowing for immediate adjustments in purchasing and menu pricing.

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52

BNG Point of Sale

SEPTEMBER 2, 2021

The margin varies depending on several distinct factors, such as location and type of cuisine served. . Understanding profit margins is a vital skill to the success of any restaurant business and common restaurant operations. As a result, many restaurants work to the 30,30,30,10 rule, which looks something like this: . 30% food costs .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Restaurant Clicks

OCTOBER 9, 2021

I can order online home delivery on my own schedule so that I can buy right when I want it, and nothing goes to waste. I can order online home delivery on my own schedule so that I can buy right when I want it, and nothing goes to waste. The right cut of your favorite premium meats can turn any meal into a spectacular one. Costs: $12.99

Delivery 127

Delivery Online Ordering Loyalty Program Customer Service 127

The Restaurant Times

FEBRUARY 28, 2023

Yet, according to BCG , only one out of every five restaurants fully utilize the vast amounts of data they have access to from various sources. However, if all you do after reviewing this data is change the amount of stock on hand, you might be losing out on a sizable portion of sales. That is where big data analysis is advantageous.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Apicbase

APRIL 5, 2024

Determine precise batch quantities based on actual demand, enabling more accurate food cost control and less waste. But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. points year-over-year, driven down by a weak holiday shopping period. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Yelponomics. calculated? According to researchers?,

2020 164

2020 Loyalty Program Point of Sale 2019 164

Lavu

APRIL 22, 2020

While a lot of restaurants still use this system for taking orders for delivery, it’s outdated, and it is wasting valuable time and resources. Loyalty Programs: Having a loyalty program helps you get ahead of the competition with customized offerings and analytics of your loyal patrons.

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

MBB Hospitality

NOVEMBER 28, 2023

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. This includes optimizing your inventory to reduce waste, negotiating with suppliers for better rates, and employing technology to streamline operations.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Apicbase

FEBRUARY 6, 2023

To counter the challenge, dark kitchens are increasingly pivoting towards a hybrid model with sales channels that go beyond delivery and pick-up. Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. . To be able to offer these types of resources means a lot.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

The Restaurant Times

JANUARY 23, 2022

As sales continue to recover following the pandemic, hungry customers are looking for more efficient and smooth interactions within their eating places, placing pressure on operators to seek solutions and use new technology to keep up with demand. Efficient Delivery . Delivery, however, is notoriously tough to get right every time.

Point of Sale 52

Point of Sale Loyalty Program Customer Experience Food Supply 52

The Restaurant Times

NOVEMBER 30, 2021

If you are aware of what kind of technology you need and where to implement it, you can notch up sales even if you are new to the market. If you are aware of what kind of technology you need and where to implement it, you can notch up sales even if you are new to the market. Source: PMG Engineering. Point Of Sale: POS .

Loyalty Program 52

Loyalty Program POS Point of Sale Inventory 52

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

OCTOBER 27, 2021

You can go for personalized marketing and appreciate their loyalty by greeting them and giving them discounts on their birthdays or other special occasions. Moreover, you can leverage your loyalty programs by offering tier-based or point-based programs to bolster customer loyalty and sales.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

Apicbase

JUNE 16, 2023

Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Mad Mobile

MARCH 1, 2024

In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. Beyond that, it can also increase table turnover by nearly 17%! As a restaurateur, you know that these metrics are more than just numbers. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Cheetah

SEPTEMBER 8, 2019

In other words, your customer churn rate directly affects your ability to grow your restaurant business and ultimately increasing overall sales. Another great way to make your customers feel appreciated is by launching a reward loyalty program. Smaller establishments like cafés or bakeries can opt for punch cards.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Restaurant365

NOVEMBER 19, 2019

With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). By integrating POS system with an accounting and scheduling platform, labor and sales data can be used for smart forecasting. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Cheetah

SEPTEMBER 8, 2019

In other words, your customer churn rate directly affects your ability to grow your restaurant business and ultimately increasing overall sales. Another great way to make your customers feel appreciated is by launching a reward loyalty program. Smaller establishments like cafés or bakeries can opt for punch cards.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

The Restaurant Times

NOVEMBER 10, 2021

Online food ordering systems are crucial to your business’s profitability and sales management. You need an online ordering system that is simple to set up, configurable, user-friendly, capable of meeting your marketing and sales objectives, and makes your life simpler. Online Payments . Focus on Menus .

Management 52

Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. A drop in employee retention & difficulty in hiring. The inability to turn tables quickly & efficiently as a result of insufficient staffing.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 153

Hospitality Food Consumer Goods Point of Sale 153