Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Online Restaurants Advertising Ideas. Image Source. Image Source. Plus, bags can be a great way to promote your menu to those who just ordered. Image Source.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives. Will the restaurant industry learn from these cautionary insights?

Airlines 193

Airlines Point of Sale Consumer Goods Hotels 193

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Instead, they show orders on a screen and can even help manage how meals are coursed out.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. Make sure you don’t make your customers wait too long to be seated, or served. Train your staff to be hospitable and welcoming in little ways like greeting the guests when they walk in and seating them. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 191

2021 Loyalty Program Coupons Fast Casual 191

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Looking at data sources that include foot traffic data and credit card translation data, the paper analyzes restaurant demand in every county in the U.S. percent demand decline.

Loyalty Program 121

Loyalty Program Fast Casual Online Ordering Consumer Goods 121

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. ” Optimism Is Returning.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Cheetah

MAY 11, 2021

kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.) Consider how dependent your business is on imported products, especially from the East, and explore what substitutes or adjustments can be made to source locally. Try online sites such as Pared , ChefCrossing , Culinary Agents , and iHireChefs.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

AUGUST 19, 2020

Ghost kitchens allow you to order from multiple brand menus at a single location. Voice-activated apps allow you to order without touching anything. Each person orders their favorite meal on their smartphone. The driver orders a meal using voice commands. Robots flip burgers and deliver meals to your table.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

JANUARY 31, 2020

Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders. Ethical Sourcing : Food labels go beyond nutritional information. To learn more, click here.

2020 170

2020 Loyalty Program Point of Sale 2019 170

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The proliferation of restaurant technology is no longer limited to internet orders.

2022 98

2022 Front of House Cash Management Online Ordering 98

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. How can your restaurant look forward to growth and stability in 2021?

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. Online payments are at 2.9% Square Online.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

BNG Point of Sale

SEPTEMBER 2, 2021

Instead of a direct discount (supplier margins are razor low as well, leaving little space to maneuver for many), consider rearranging your order to reduce expenses wherever possible. Delivery of large orders may be reduced in frequency, and the quality of your ingredients may be slightly reduced because of this. . Add More Seating

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

The Restaurant Times

OCTOBER 27, 2021

You can go for personalized marketing and appreciate their loyalty by greeting them and giving them discounts on their birthdays or other special occasions. Moreover, you can leverage your loyalty programs by offering tier-based or point-based programs to bolster customer loyalty and sales. Source: BLACKBARN.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

7 Shifts

SEPTEMBER 9, 2021

Share menu updates from your ordering system. Source: Original Goldbelly email. Constantly maintain a positive customer relationship with your subscribers by putting capture forms at the best stage of their subscription journey, like in the online menu, online comment card forms, etc. Source: Original Tippsy email.

Email Marketing 195

Email Marketing Marketing Seasonal Menu Coupons 195

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 143

Food Safety Loyalty Program Kitchen Safety Online Ordering 143

Touch Bistro

JUNE 10, 2021

But don’t simply guess what your customers want – go straight to the source by asking restaurant survey questions that’ll help you get the information you need to wow your guests. Helps You Maintain Customer Loyalty. Through Your Loyalty Program. Was this your first time visiting or ordering from our restaurant?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 130

Franchise Franchising Loyalty Program Kitchen Safety 130

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” . “We know that seismic changes continue to take place within the food and media industries. ” said Dawn Padmore, VP of Awards. SevenRooms Partners with TheFork.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 135

2020 Mobile Ordering Online Ordering Merchandise 135

Open for Business

OCTOBER 20, 2023

Fresh, in-season ingredients taste better and can also reduce costs as they can be sourced locally, which eliminates or reduces the need for long-distance shipping and storage. It simplifies decision-making for guests and can increase the average order size. Are they health-conscious millennials or families looking for comfort food?

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

FEBRUARY 24, 2022

Both online and offline marketing strategies can benefit from data gathered about your actual customers. Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Source: McDonald Paper & Restaurant Supplies. The Ambience.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Abilities for payment processing, online integration, and easy use.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 27, 2020

Altering seating arrangements to improve spacing between guests. Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

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2021 Kitchen Safety Food Safety Mobile Ordering 190

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 105

Mobile Ordering Online Ordering Point of Sale POS 105

Bingage

JANUARY 29, 2021

They want to be able to get the service they need without having to wait in line, or being seated and then forgotten about for long periods of time. You can also keep track of their drink orders, so they don’t have to go up and ask every time they want another sip. There is a gap between customers and business. Don’t Miss!!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52