Modern Restaurant Management

JULY 21, 2020

However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. Plan Wisely.

Kitchen Safety 465

Kitchen Safety Food Safety Front of House Technology 465

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. For example, W i nnow develops different digital tools that work by reducing food waste in half. The key lies in achieving operational efficiency. Quality Control.

Technology 551

Technology Food Supply Kitchen Safety Waste 551

ChowNow

MARCH 14, 2025

Without a strong system in place, even the best restaurants in the world will struggle with unhappy customers, high turnover rates, wasted inventory, and razor-thin profit margins. Its not just about putting out fires when problems arise; its about building systems that prevent those fires in the first place.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. Take for example, the urgency of a food recall.

Technology 454

Technology Kitchen Safety Food Safety Food Supply 454

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Identify your biggest pain points.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JANUARY 20, 2022

Some of the changes are already taking place in major companies like McDonald’s, which has implemented technology such as personalized automated drive-through menus that change depending on the time of day, weather, current restaurant traffic, and trending items. Automation and Robotics in the Kitchen. Voice Ordering.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 508

Front of House Kitchen Safety Food Back of House 508

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Automate Orders : Automatically reorder items when stock runs low, minimizing waste and emergency purchases. Integrate with POS Systems : Sync with sales data to refine menu choices and track high-waste items.

Waste 78

Waste Inventory Food Point of Sale 78

Modern Restaurant Management

JUNE 14, 2022

That means, in a vacuum, three out of every four of your employees could potentially engage in some form of theft from your business. Make sure the important areas of your kitchen are easily visible on surveillance such as the cooler and cabinets, register and all entrances and exits. Why is this helpful?

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. Understanding How AI Works in Restaurants Lets get one thing out of the way: AI for restaurants doesnt mean robots taking over your kitchen or replacing your staff with machines.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

APRIL 6, 2022

One design solution that has really helped during the pandemic—encompassing the entire range from quick service to fine dining—is open-kitchen restaurants that have “nothing to hide." " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

APRIL 18, 2025

For starters, their plans include using AI agents to run repetitive admin; applying voice-automated AI to drive-through and back-office operations; implementing computer vision to speed up meal delivery; and sensor-tagging hard-working kitchen kit to predict maintenance needs.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

NOVEMBER 12, 2021

Just like with “smart homes,” these business solutions give restaurant operators more “eyes, ears and hands” to automate and monitor what’s happening in each location, and then be in a position take quick action when processes are going awry or machines are on the brink of breaking down.

Equipment 493

Equipment Kitchen Safety Food Supply Food Safety 493

7 Shifts

NOVEMBER 15, 2024

How do you ensure compliance with food safety and hygiene regulations? For example, the manager might share how they implemented cross-training among the staff, like teaching servers to handle some basic tasks in the kitchen. How do you maintain smooth communication between FOH and BOH staff?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's.

Waste 253

Waste Food Leadership Customer Service 253

The Rail

JANUARY 3, 2025

For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency. By incorporating this training into your calendar, you align your business with modern consumer values and cut down on operational waste.

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Culinary Cues

OCTOBER 20, 2021

Kitchens are great equalizers – it is the place where individual talent and exceptional intellect can be less important that dependability, organization, focus, and teamwork. Some from each group have been (are) quite successful while others stumble along not quite sure what steps to take next. This is a must!

Front of House 491

Front of House Uniforms Back of House Kitchen Safety 491

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. “The bites are baked just right; choose a dip then take a sip! Eating out has changed and consumers are looking for a safer, contactless dining experience. NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. The user has full control over their account and can opt out of the secure service at any time. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? Waste management : Reducing food waste by monitoring inventory and expiration more effectively.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

SEPTEMBER 7, 2021

Many Time and Temperature Control for Safety Foods (TCS Foods) may need to be destroyed if they go out of temperature range. Discard any TCS Foods that have been above 41° F for more than two hours or if the time out of temperature control is unknown. Most importantly, put staff and customer safety first.

Food Supply 485

Food Supply Food Safety Kitchen Safety Food Truck 485

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. "Goldbelly is predicated on empowering hundreds of small mom and pop food makers across the country – most who have shut down their shops, many who are in danger of going out of business.

Social Media 526

Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JULY 14, 2020

Some service providers offer special prices/packages knowing these are tough times for restaurants so find out if labor, materials, equipment, and chemicals are included in the pricing. A restaurant’s health code depends on it!

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 410

Guest Recovery Kitchen Safety Customer Service Food Safety 410

Culinary Cues

APRIL 3, 2020

As you move through IDEATION that will help to define what your restaurant concept, menu, systems, and staffing will look like as we eventually move out of this crisis, it is just as important to discuss and plan for the things that can go wrong. Let your customers know that safety and sanitation is your most important job.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

7 Shifts

AUGUST 19, 2020

Pandemic or otherwise, staff turnover eats into your profitability and wastes a considerable amount of managers’ time. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Have your guests contribute to keeping your restaurant clean and safe by following a few safety procedures! Have staff practice good hygiene ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. My hope is that these are worthy enough of a space on your kitchen bulletin board or the chef’s office door.

Kitchen Safety 413

Kitchen Safety Back of House Front of House Food Safety 413

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

SEPTEMBER 20, 2021

And take time clocking data from your POS and send it right to your payroll provider for easier processing. Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. There's a wide range of options available that take the entire process online. All of this (and more!)

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Make sure that you seek out opportunities that involve food. This will likely be the case for some time.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Culinary Cues

JULY 6, 2020

As cooks start to, or at least hope to, begin settling into kitchen life again, it seems appropriate to reiterate those standard rules of thumb that everyone must abide by. Yet, in the kitchen there are things that need to be done a certain way to avoid chaos and to respect each other’s role in getting the job done.

Kitchen Safety 520

Kitchen Safety Uniforms Presentation Café 520

Culinary Cues

DECEMBER 21, 2023

This the time of year to pause and reflect, to push past the challenges, the less than stellar moments, the times we would just as soon forget, and the scars from an industry that passes them out freely and give thanks for what we have. Those days and nights when our mise en place wasn’t where it should have been made us stronger.

Kitchen Safety 346

Kitchen Safety Food Safety Take-out Inventory 346