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Balancing Innovation with Operational Efficiency While technology and innovation have been game-changers for the restaurant industry, there’s a balance to strike to ensure it’s not just innovation for innovation’s sake.
Technology: The Double-Edged Sword Technologicalinnovation continues to redefine the restaurant industry, offering tools to enhance efficiency and improve the customer experience. However, the rise of technology introduces new vulnerabilities, particularly in cybersecurity.
In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. The Future of Hospitality While the future of new technology is promising and solidified in the industry, it's crucial to remember the timeless elements that keep customers coming back.
What kind of impact do you feel technology and AI will have on restaurants moving forward? Technology – and especially AI – is already reshaping how restaurants operate, and that impact is only going to grow. The key is using technology to work smarter, not harder.
Premium Food An eye on food waste inspires a chicken salad that becomes a best seller Behind the Menu: Millers All Day repurposed leftover breakfast waffles into croutons to create a new signature—the Chicken and Waffle Salad. It’s a unique spin on Southern comfort.
Both the SevenRooms and Symbiosys purchases are part of DoorDash’s transformation from a delivery company into an all-around technology supplier for restaurants. It builds upon DoorDash’s existing ads business, which reached a $1 billion annual revenue run rate last year. The pending deal for U.K.-based
This is where, especially for restaurants, we’re leading the charge and innovating,” he said. “To News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. The capability is a first for the restaurant industry, Samolis said. Sign up here.
A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability. This enables employers to create schedules that meet their business and employee needs.
. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans. What’s next for Subway?
News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. Get today’s need-to-know restaurant industry intelligence.
If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.
So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. But just applying for a grant does not mean you will secure one.
And there will be more technology, including self-service ordering kiosks. O’Reilly added that he wants Ascent to become the technology leader in family dining. The company recently hired Brian Wallunas, former CTO at Smokey Bones, as its first chief technology officer. “I Beverages will also be a big part of Griddle & Go.
– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change.
The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., If I want to win the hearts of my customers, I want to Bet on Talent to deliver as opposed to technology, marketing or other priorities. Allow them to develop leadership skills and show a path to leadership positions.
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.
At Taco John’s, she will oversee restaurant operations, technology and training. A 30-year industry veteran, Patterson has held senior leadership positions at CiCi’s Pizza, Dickey’s Barbecue and, most recently, Slim Chickens. News executive change leadership Want breaking news at your fingertips? Sign up here.
leadership News executive change Want breaking news at your fingertips? By Restaurant Business Staff on Jun. 06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. Members help make our journalism possible. Sign up here.
It is in California The Bottom Line: Data from Technomic’s Price Pulse shows that the average price for a medium Big Mac meal in California is about the same as the price for a Big Smasher on Chili’s 3-for-Me menu.
I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Read our story about BJs comeback efforts here.) “I Sign up here.
Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.
Continue to Site >>> Menu 7-Eleven jumps into the summer value wars Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store (..)
For example, maybe an employee wants to test out delivery driving or move into managing technology. Look for additional ways to empower professional development and leadership skills. There is no magic wand that can take away nightly cleaning checks or health inspections.
After a stint in the beauty world, Jack missed working in food and found herself drawn to mission-driven brands, so she jumped at the opportunity to join the product marketing and innovation team at Bowery Farming , a company dedicated to vertical farming, a practice of growing crops in stacked layers, often in a controlled environment.
Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Is the menu difficult to read?
If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Evolving Your Restaurant Technology Stack 1. What is Restaurant Inventory Management Software?
4 Deploying easy to adopt contactless payment technology – rapidly, and at scale – is critical to enabling faster, more secure commerce. Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King.
Lifestyle Technologies. Whether it’s gluten-free, vegan, vegetarian, keto, low cal, low carb, high protein, organic, free-range, fair-trade, locally-grown, or what have you, consumers’ dietary preferences are spurring what will be an explosion in lifestyle technologies. Omni-Channel Experience. Or can they?
“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern.
Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.
TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. . ” Tyga Bites Launches. . NCR Adds Contactless Solution.
As consumer expectations evolve and operational challenges intensify, coffee shop owners are increasingly turning to technological solutions to bridge the gap between quality demands and the tough reality of running a coffee business. Technologicalinnovations like the WMF espresso NEXT can help fill this gap.
We have a world class leadership team in place to continue our momentum. Music contains many leadership lessons…collaborating with teams, tapping into emotions, communicating compelling messages to the organization…just to name a few. Embrace change and be willing to innovate. Why are you retiring now?
Being tech-savvy Technology is cementing its space in the restaurant industry. While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier. Yeah—it can be a lot of software and tech to keep track of.
Once this all happened, we quickly innovated this into our programming. We put so much effort into innovating through all of this I think our guests really appreciate it. How critical is the role of technology in the communication to your customers? How critical is the role of technology in the communication to your customers?
This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. based Zynstra, a provider of edge virtualization technology. NCR Acquires Zynstra.
Yelp is continuing its commitment to innovating on new advertising products for multi-location brands: Yelp Store Visits : ?Available “I am confident that under Carl’s leadership, the International business will create additional opportunities to drive strong performance with a focus on innovation and hospitality.”
We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this transformational development. The Tech Frontier The importance of technology in meal delivery goes beyond order processing.
This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. Chairman of McDonald's Board of Directors.
Liquid 2 Ventures, which is also headquartered in the Bay Area, is a seed-stage venture capital firm created for the post-cloud, post-mobile, post-accelerator world of technology startups. Paris Baquette's Leadership Changes. Physicist and founder of Cloudant, and Michael Ma, a Harvard graduate and founder of Talkbin.
Big changes are happening in modernization, innovation, food technology, and more, and if you’re not adapting, you simply won’t make it. Sometimes, new leadership can bring new perspectives and opportunities to a stalled and tired brand. What does the deal say about the current state of franchise investment activity?
Were thrilled to share that Jennifer Karpinsky, our Vice President of Business Development, has been honored with the prestigious Top Women in Restaurant Technology Lifetime Achievement Award at MURTEC 2025 in Las Vegas! Jennifers leadership, innovation, and vision have been instrumental in driving our success.
We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. Just a few years ago when you talked about technology, you were talking about your POS system— basically just your cash register. In the beginning we had a huge commitment to training.
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