Modern Restaurant Management

DECEMBER 16, 2024

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability. This enables employers to create schedules that meet their business and employee needs.

Hiring 251

Hiring Employee Relations Coaching 2025 251

Modern Restaurant Management

MAY 22, 2024

. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans. What’s next for Subway?

Front of House 471

Front of House Back of House Leadership Franchise 471

Restaurant Business

JUNE 12, 2025

News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Delivery 169

Delivery Leadership Advertising 2025 169

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Small Business Food Supply Leadership 547

Restaurant Business

JUNE 11, 2025

And there will be more technology, including self-service ordering kiosks. O’Reilly added that he wants Ascent to become the technology leader in family dining. The company recently hired Brian Wallunas, former CTO at Smokey Bones, as its first chief technology officer. “I Beverages will also be a big part of Griddle & Go.

Fast Casual 170

Fast Casual Front of House Back of House Leadership 170

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., If I want to win the hearts of my customers, I want to Bet on Talent to deliver as opposed to technology, marketing or other priorities. Allow them to develop leadership skills and show a path to leadership positions.

Coaching 315

Coaching Leadership Book Customer Service 315

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Restaurant Business

JUNE 13, 2025

At Taco John’s, she will oversee restaurant operations, technology and training. A 30-year industry veteran, Patterson has held senior leadership positions at CiCi’s Pizza, Dickey’s Barbecue and, most recently, Slim Chickens. News executive change leadership Want breaking news at your fingertips? Sign up here.

Leadership 144

Leadership 2025 Email Marketing Magazine 144

Restaurant Business

JUNE 6, 2025

leadership News executive change Want breaking news at your fingertips? By Restaurant Business Staff on Jun. 06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. Members help make our journalism possible. Sign up here.

Fast Casual 143

Fast Casual Leadership Franchise Franchising 143

Restaurant Business

JUNE 6, 2025

It is in California The Bottom Line: Data from Technomic’s Price Pulse shows that the average price for a medium Big Mac meal in California is about the same as the price for a Big Smasher on Chili’s 3-for-Me menu.

Fast Casual 143

Fast Casual Leadership 2024 2025 143

Restaurant Business

JUNE 5, 2025

I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Read our story about BJs comeback efforts here.) “I Sign up here.

Leadership 154

Leadership Fast Casual 2025 Franchise 154

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant Business

JUNE 11, 2025

Continue to Site >>> Menu 7-Eleven jumps into the summer value wars Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store (..)

Fast Casual 158

Fast Casual Cash Management Retail Leadership 158

Modern Restaurant Management

JUNE 20, 2022

For example, maybe an employee wants to test out delivery driving or move into managing technology. Look for additional ways to empower professional development and leadership skills. There is no magic wand that can take away nightly cleaning checks or health inspections.

Small Business 546

Small Business Social Media Hiring Leadership 546

EATER

MAY 25, 2023

After a stint in the beauty world, Jack missed working in food and found herself drawn to mission-driven brands, so she jumped at the opportunity to join the product marketing and innovation team at Bowery Farming , a company dedicated to vertical farming, a practice of growing crops in stacked layers, often in a controlled environment.

Innovation 246

Innovation Food Consumer Goods Food Supply 246

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Is the menu difficult to read?

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Restaurant Business

JUNE 5, 2025

Sign Up Thanks for signing up!

Fast Casual 143

Fast Casual Leadership Loyalty Program 2024 143

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Evolving Your Restaurant Technology Stack 1. What is Restaurant Inventory Management Software?

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

JUNE 24, 2020

4 Deploying easy to adopt contactless payment technology – rapidly, and at scale – is critical to enabling faster, more secure commerce. Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

DECEMBER 4, 2019

Lifestyle Technologies. Whether it’s gluten-free, vegan, vegetarian, keto, low cal, low carb, high protein, organic, free-range, fair-trade, locally-grown, or what have you, consumers’ dietary preferences are spurring what will be an explosion in lifestyle technologies. Omni-Channel Experience. Or can they?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. . ” Tyga Bites Launches. . NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Perfect Daily Grind

JUNE 4, 2025

As consumer expectations evolve and operational challenges intensify, coffee shop owners are increasingly turning to technological solutions to bridge the gap between quality demands and the tough reality of running a coffee business. Technological innovations like the WMF espresso NEXT can help fill this gap.

Café 112

Café Customer Service Technology Customer Experience 112

Modern Restaurant Management

JUNE 27, 2024

We have a world class leadership team in place to continue our momentum. Music contains many leadership lessons…collaborating with teams, tapping into emotions, communicating compelling messages to the organization…just to name a few. Embrace change and be willing to innovate. Why are you retiring now?

Franchise 251

Franchise Franchising Leadership 2003 251

7 Shifts

JANUARY 31, 2024

Being tech-savvy Technology is cementing its space in the restaurant industry. While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier. Yeah—it can be a lot of software and tech to keep track of.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 7, 2020

Once this all happened, we quickly innovated this into our programming. We put so much effort into innovating through all of this I think our guests really appreciate it. How critical is the role of technology in the communication to your customers? How critical is the role of technology in the communication to your customers?

Communication 362

Communication Social Media Email Marketing Franchise 362

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. based Zynstra, a provider of edge virtualization technology. NCR Acquires Zynstra.

Mobile Ordering 309

Mobile Ordering Customer Service Customer Experience Point of Sale 309

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp is continuing its commitment to innovating on new advertising products for multi-location brands: Yelp Store Visits : ?Available “I am confident that under Carl’s leadership, the International business will create additional opportunities to drive strong performance with a focus on innovation and hospitality.”

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

FEBRUARY 1, 2024

We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this transformational development. The Tech Frontier The importance of technology in meal delivery goes beyond order processing.

Delivery 251

Delivery Food Customer Service Food Supply 251

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. Chairman of McDonald's Board of Directors.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

JANUARY 17, 2020

Liquid 2 Ventures, which is also headquartered in the Bay Area, is a seed-stage venture capital firm created for the post-cloud, post-mobile, post-accelerator world of technology startups. Paris Baquette's Leadership Changes. Physicist and founder of Cloudant, and Michael Ma, a Harvard graduate and founder of Talkbin.

Franchise 340

Franchise Franchising 2020 Customer Experience 340

Modern Restaurant Management

JANUARY 23, 2024

Big changes are happening in modernization, innovation, food technology, and more, and if you’re not adapting, you simply won’t make it. Sometimes, new leadership can bring new perspectives and opportunities to a stalled and tired brand. What does the deal say about the current state of franchise investment activity?

Leadership 251

Leadership Consumer Goods Customer Experience Franchise 251

QSR Automations

MARCH 4, 2025

Were thrilled to share that Jennifer Karpinsky, our Vice President of Business Development, has been honored with the prestigious Top Women in Restaurant Technology Lifetime Achievement Award at MURTEC 2025 in Las Vegas! Jennifers leadership, innovation, and vision have been instrumental in driving our success.

2025 52

2025 Technology Social Media Front of House 52

Modern Restaurant Management

NOVEMBER 14, 2019

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. Just a few years ago when you talked about technology, you were talking about your POS system— basically just your cash register. In the beginning we had a huge commitment to training.

Advertising 361

Advertising Social Media Technology Dine-in 361