Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Staying on top of industry trends can help you make informed marketing decisions. Heres how to make the most of your digital presence: Optimize your website.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

OCTOBER 25, 2022

A QR code is really just a different way to distribute a website address. Similar to a traditional phishing scam, in a QR code, a fraudster will trick victims into believing a specially crafted QR code will lead them to a legitimate website or app, but instead it leads them to a site or app that they control.

Online Ordering 474

Online Ordering Website Management Social Media Mobile Ordering 474

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. A free, online QR code generator encodes information into a QR code. This information can vary from menus to external links for reservation bookings.

Customer Experience 553

Customer Experience Consumer Goods Customer Service Mobile Ordering 553

ChowNow

FEBRUARY 28, 2025

When customers order through a third-party app, you dont get access to their contact information, making it harder to bring them back. So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. However, theres a trade-off.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 27, 2024

He brought in his teen brother, Larry, to manage their first location in Vincennes, IN. We chatted with Allie Bobe, Owner/Manager, about managing almost 100 employees across five locations and keeping tradition alive while modernizing operations. 7shifts helps Bobe’s managers make schedules more accurate too.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

AUGUST 9, 2021

On the basic side of the spectrum, in some restaurants’ systems, the scanned QR code opens the restaurants website to display the menu. Negotiate with technology provider. Invest in information security to ensure that all customer data are adequately protected from hackers and bad actors.

Restaurant Law 531

Restaurant Law Website Management Point of Sale Technology 531

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Looking Ahead to the Future.

Mobile Ordering 492

Mobile Ordering Online Ordering Front of House Customer Experience 492

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

DECEMBER 20, 2021

POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. Restaurants have discovered that they don’t need big, bulky, multi-page websites. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

DECEMBER 6, 2021

We’ve come up with several tips that can help save your business money while improving it at the same time: Use technology to reduce labor costs : Through online management systems, waitlist kiosks, and QR codes that lead to your menu or website. Technology can optimize table utilization as well.

Loyalty Program 493

Loyalty Program Insurance Website Management Customer Experience 493

Modern Restaurant Management

MAY 13, 2020

In an age of online ordering, customers demanding Wi-Fi, and the need for websites to dazzle just as much as the food, countering cybercrime has to be a factor in the day-to-day work of restaurant management. The business of running a restaurant is no longer limited to exceptional recipes, gorgeous plating, and advertisements.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

Modern Restaurant Management

JANUARY 27, 2022

The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Therefore, post your health inspection reports on your website and social media platforms. Use software solutions to manage supplier certifications. billion by 2027. Audit differently.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

JUNE 29, 2022

To continue to see success, restaurants need to take ownership of customer data through direct online ordering technology to better manage their digital channels and deepen relationships with diners. Streamlining Operations.

Ordering 474

Ordering Online Ordering Email Marketing Seasonal Menu 474

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. 4 Deploying easy to adopt contactless payment technology – rapidly, and at scale – is critical to enabling faster, more secure commerce.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

NOVEMBER 19, 2020

Investing in technology can be a key driver of success during these challenging times. Additionally, allowing the customer to see a visual of the menu items will help them with selection and ultimately will act as a driving force in creating and managing expectations of what they will receive.

Online Ordering 539

Online Ordering Social Media Coupons Advertising 539

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. For those less familiar, QR codes are a type of barcode readable by mobile devices that direct people to a web page or site with more information. These integrated campaigns can also provide valuable marketing data on which customers have visited the website via the QR code.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

AUGUST 11, 2020

Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. Consider creating packages that let clients hold their own virtual events using your venue, staff, and technology. Ask attendees to register and purchase tickets online, then email them the link to the performance when it’s showtime.

Events 531

Events Entertainment Food Supply Equipment 531

Modern Restaurant Management

MAY 15, 2023

Create or enhance your website and make sure you offer an “order online” option that is easy to find. With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. With features like automated scheduling, time tracking, and analytics reporting, labor management software can help your restaurant reduce its labor costs.

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Customers can order and pay without speaking to a human and a runner delivers the food.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MARCH 31, 2020

This is particularly important if, like many restaurants, you have embraced new technologies like cloud storage and third-party accountancy software. Secondly, make sure that you secure your website. As the most visible and accessible part of your business, your website is a magnet for hackers. Choosing Vendors.

Website Management 509

Website Management Retail Small Business Online Ordering 509

Modern Restaurant Management

AUGUST 7, 2020

” The scientific community is going to inform public policy on this issue. Manual adjustments or automated adjustments via a suitable technology. Technology that allows remote configuration of the outside air damper systems and operational schedules is clearly the preferred approach. Compliance can come in only two forms.

Outdoor 508

Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

FEBRUARY 7, 2023

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

APRIL 10, 2024

They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. As restaurant operators grapple with lingering labor shortages, they’re turning to advanced technologies such as GAI to address daily workflow challenges.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

AUGUST 26, 2024

In-House vs. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. The technology simplifies the entire process, from selecting menu items to making payments. Payment integration : Payment methods are stored and managed for security and accuracy.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

APRIL 5, 2021

A Think With Google study showed that even if they like the business, an amazing 50 percent of people will use that business less if the website is difficult to navigate on their phone. Older generations often criticize Gen Z’s attachment to screens, overlooking the benefits of being technologically savvy at a young age.

Marketing 443

Marketing Coupons Consumer Goods Small Business 443

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. For a full list of participating restaurants, to sign on as a restaurant, or for more information, visit www.supportrestaurants.org.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers. Reservation and table management apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JULY 28, 2020

Now, your online ordering app or website is the modern equivalent of a server taking the order, delivering the food and processing the payment. Restaurant management software vendor Upserve found that, in large suburbs across the U.S., Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic.

Customer Experience 554

Customer Experience Online Ordering Mobile Ordering Customer Service 554