The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics

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Online Ordering Ordering Front of House Food Order 52

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. This agility is crucial for staying relevant in a market where culinary innovation is critical.

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2024 Technology Menu Mobile Ordering 52

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. If a diner always orders vegan dishes, they should receive updates on vegan specials. So: Regularly update your delivery menu. Offer exclusive discounts on app-based orders.

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Marketing SEO Email Marketing Mobile Ordering 78

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

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Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery.

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Employee Relations Customer Experience Customer Service Mobile Ordering 197

7 Shifts

JULY 16, 2021

Create a Menu. Mobile Coffee Shops (Carts and Trucks). This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Create a Menu. A simple menu will help you whether you're following the full-service model or not. Obtain Permits and Licenses. Sourcing Equipment.

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

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2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Optimize the website for mobile screens. From email promotions to UGC and influencers, digital marketing provides tools for various budgets.

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Marketing Email Marketing SEO Social Media 203

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips.

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Customer Experience 2020 Loyalty Program Fast Casual 136

The Rail

NOVEMBER 10, 2023

For example, using a campaign type like Google Performance Max can help you utilize Google's machine learning to optimize your campaigns across all Google ad inventories, ensuring you reach potential diners wherever they are online. Optimize for Mobile Users A significant chunk of users searches for restaurants on mobile devices.

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Advertising Loyalty Program Email Marketing Mobile Ordering 59

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

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Delivery Kitchen Safety Social Media Online Ordering 169

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 189

ChowNow

SEPTEMBER 5, 2019

The value of technology includes restaurant menus: Although traditional physical menus are still an important part of a customer’s dine-in experience, you can no longer afford to ignore your restaurant’s online menu—and the significant impact it can have on your business. Why do online menus matter?

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Menu Online Ordering Seasonal Menu Mobile Ordering 60

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. Not everyone has this.

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Social Media Mobile Ordering Influencer Online Ordering 134

Modern Restaurant Management

MAY 28, 2021

While we do live in a mobile world where smartphone pictures have become the norm, professional photography is still needed for restaurants. Consider the fact that nearly 50 percent of diners are influenced by social media. When you’re in the restaurant business, it’s not enough to let your customers share pictures for you.

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Social Media Website Management Mobile Ordering Food Order 218

Modern Restaurant Management

SEPTEMBER 16, 2020

Create a contactless experience via QR Codes with a contactless menu and contactless check-ins. 'Safety' Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Make sure your online presence is locked in.

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Marketing Social Media Food Safety Email Marketing 234

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Post your menu on a website page.

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Ordering Loyalty Program Social Media Mobile Ordering 40

MadMobile

APRIL 20, 2023

There’s so much competition in the food service industry, which is why having a strong online presence is essential to stay ahead of the game. Owners can post photos and updates about their restaurant and include their business hours, phone number, location, and a direct link to ordering takeout. A study examining 700 U.S.

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Social Media Online Ordering Customer Experience Back of House 98

The Restaurant Times

JUNE 29, 2020

More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. This is a wonderful opportunity for brick and mortar restaurants pivoting towards the online delivery model or cloud kitchen models to run strategic marketing campaigns and create brand awareness.

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Loyalty Program Email Marketing Marketing Mobile Ordering 98

Restaurant365

APRIL 9, 2020

Your online presence is a key component of a successful marketing effort for your restaurant business. Profiles also have the potential to help your SEO ranking, as well as providing additional links to online reservations or ordering. Enable mobile ordering. Marketing for restaurants has never been more critical.

Marketing 88

Marketing Social Media SEO Email Marketing 88

Restaurant Engine

MARCH 13, 2024

Nearly 60% of people say that restaurant sustainability practices are somewhat influencing when choosing where to dine out. This is the place to harness your creativity and bring in some global influence into your dishes. Artificial intelligence in the form of data analytics to personalize menus and marketing for customers.

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2024 Food Compost Front of House 52

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. 8 percent say they plan to order more once the pandemic subsides.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up. Gift Card Sales Boom.

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2020 Fast Casual Point of Sale Online Ordering 197

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

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2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant365

NOVEMBER 19, 2019

Tools like cloud-based scheduling and centralized mobile apps for employees can help make labor scheduling more efficient. Tools based on accurate inventory, like smart ordering, suggested purchasing amounts, or smart receiving (tracking when vendor ingredient costs are above normal), help maintain the profit margin of individual menu items.

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Operations 2020 Mobile Ordering Social Media 92

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

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Food Mobile Ordering Online Ordering Food Order 144

Restaurant Clicks

NOVEMBER 11, 2021

Order Online. Order Online. For dinner, the menu expands, and offerings include Spring Lake trout with horseradish cream and celery root puree, as well as a braised pork belly served with maple-poached pears. Order Online. Order Online. Order Online. Black Sheep Cafe.

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Online Ordering Café Food Order Mobile Ordering 106

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Use Multiple Channels to Reach Customers Customers feel more comfortable ordering takeout when you are transparent about your promotions.

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Loyalty Program Email Marketing Social Media Advertising 78

MadMobile

AUGUST 11, 2022

This allows guests to order independently and include any modifications or add-ons they’d like, driving up to 30% higher check sizes. Orders and payments can be taken in line, online, or curbside. All these alternative ordering solutions eliminate wait times, resulting in faster service.

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Fast Casual Fine Dining Food Truck Mobile Ordering 52

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Chains are contending with how to reach people of all ages and particularly millennials, and millennials themselves are opting for healthier and environmentally friendlier choices, changing menu offerings.

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Point of Sale Front of House Mobile Ordering Back of House 78

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Increase your per-check averages with strategic menu design. Get an app. ” .

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Online Ordering Mobile Ordering Email Marketing Food Order 78

Restaurant Clicks

OCTOBER 13, 2021

Order Online. The full menu is more robust and diverse than only pizzas, and everything is incredible. Order Online. Their pizzas are inspired by traditional New York pizza with influences of the Italian style. Order Online. Tony’s Pizza Napoletana. You won’t regret either! Del Popolo.

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Online Ordering Seasonal Menu Mobile Ordering Food Order 94

The Restaurant Times

SEPTEMBER 29, 2021

Upload photographs of your truck in various areas, as well as photos of your menu and customers enjoying their meal. Social Media And Its Influence . If bloggers and influencers write about your business and cuisine, more people will hear about it. Source: Mobile Cuisine. Online Sales . Attract The Right Audience.

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Food Truck Social Media Food Website Management 52