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The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed. For restaurants to thrive during busy season, it’s crucial to focus on the below three critical areas.
menu, hours, etc.), These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.
Whether it’s a loyalty program, a seasonalmenu, or a community initiative, every change tends to pass through multiple departments and approvals. This keeps your menu dynamic and lets you test ideas without commitment. That starts with who you hire. Learn Faster. Large organizations often move slowly by necessity.
Hiring the right wait staff is one of the most critical decisions for any restaurant owner. How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks?
You take your seat at a table embedded with a touchscreen menu. Walk over to the bar where Tipsy, the robotic bartender with eight arms, prepares your cocktail with speed and accuracy that would put the most seasoned mixologist to shame. Why hire food runners when Servi can handle the job without missing a beat? Need a drink?
They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. How would you improve or refine our current drink menu? How would you improve or refine our current drink menu? What techniques would you use to prevent over-pouring and inventory shrinkage?
Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.
The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. These best practices can help you maintain a safe and enjoyable environment during this busy season. These best practices can help you maintain a safe and enjoyable environment during this busy season.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features rewriting the rules of seasonal marketing, snack wrap traffic driver, GLP-1 use impact on F&B, and restaurant marketing challenges. More than half of those coping with food cost inflation this year are seeing a 1 percent to 5 percent increase.
Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items. For example, you can promote your seasonal dishes or happy hour specials. It's an active marketing tool.
Theres little room for branding, and menu presentation, pricing, and promotions are often influenced by the platforms rules rather than the restaurants preferences. Stronger brand connection : Your logo, colors, and menu are front and center. Lower menu prices : No need to inflate prices to cover third-party fees.
A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonalmenu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.
Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? What interview questions do you ask when hiring new restaurant employees? As such, a manager must know how to hire employees who can deliver quality customer service.
Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Dont rush new hires into action.
"The menu implications are here and are impacting consumer demand," he said. "The "This is especially true for part-time and seasonal employees. This labor shortage would be exacerbated by any crackdown on the hiring of undocumented labor or the large-scale deportation of undocumented individuals.
On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. How to Solve It : Hire with retention in mindlook for candidates who fit your restaurants culture, not just the job description.
The Alternative: Understand spending fully, build a realistic financial plan, monitor expenses closely, and plan for seasonal changes. Before you do anything like sign a lease or hire your wait staff, take the time to do real market research. Use this information to make smart adjustments to your menu items, pricing, or food quality.
It’s also where many customers go to check your hours or browse your menu, so it’s worth maintaining, even if you don’t post often. Use paid promotion strategically to amplify key content Boosting high-performing posts or running paid social ads around new menu drops or events can dramatically increase your reach.
By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.
The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In So are the roughly 15 schmears, which change seasonally. We’d sell out.
Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Consider having a seasoned team member from your original location help with onboarding at the new one. Hire and Train the Right Team Staff can make or break your new restaurant.
While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Next, it's time for a menu refresh. This is good news for your bottom line.
JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. The chain will slash prices by around 5 yuan on frappuccinos, tea lattes, and other selected menu options as consumers become more price-conscious. The BoP auction will take place on 6 August.
As you know, theres no shortage of labor challenges: Rising hourly wages driven by minimum wage hikes Persistent employee turnover High training costs for new hires Payroll taxes and employee benefits So how do you reduce labor costs without burning out your team or sacrificing customer service?
For instance, if you have a specific color scheme in your restaurant or font on your menu, with an open API you can change the background, in-application color schemes, and font to match your current restaurant brand. Custom icons allow employees to communicate better with guests regarding menu item ingredients.
As the weather warms and days grow longer, diners start looking for one thingpatio season. For restaurants, this seasonal shift brings opportunity, but also challenges. Fortunately, modern restaurant technology makes it easier than ever to get ready for patio season and thrive.
Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. So, what is restaurant accounting?
Choose Cost-Effective Ingredients to Reduce Menu Costs and Boost Profit You can look for cheaper alternatives to expensive ingredients without compromising taste. One effective way to achieve this is by using cost-effective ingredients in your menu items. and then divide that by the total revenue generated by the restaurant.
Expert Restaurant Accountants Experienced restaurant accounting specialists will also help navigate menu oversight, third-party fees, and split checks. Handling Seasonal Variations Summer boom? Seasonal budgeting and smart labor cost management will keep your finances in shape year-round. Winter slowdowns?
have found success by customizing their system to fit their specific workflows and menu offerings. For instance, they can track production trends by time of day, weekday, or season. By analyzing historical sales, weather patterns, event schedules, and seasonal trends, it forecasts busy periods and menu demand.
Here, financial reporting isn’t merely about compliance; it’s the strategic backbone supporting dynamic pricing models, intricate seasonal forecasting, a vast web of vendor relationships, and operations that are inherently labor-heavy. Recipe costing: To understand the true cost of each menu item.
From the fundamentals of bookkeeping to hiring the suitable professionals, we’ll explore the necessary steps in the process. Hiring professionals with expertise in hospitality accounting can provide tailored services, navigate industry complexities, and manage complex tax structures. Let’s proceed to uncover that secret.
Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent. We were a sourcing and hiring platform for restaurants. Hiring for restaurants was a challenge to say the least. more an hour.
For example, 12 months is long enough to capture seasonal fluctuations that might arise during the holidays or other busy seasons. For example, your average restaurant profit margin might indicate that diversifying your menu doesn’t make sense. What is a reasonable average profit margin?
Adopt menu pricing strategies that reflect current costs. With the right financial tools, and the guidance of a seasoned hospitality accountant, you can track and boost your profitability. Why should I hire a hospitality accountant for my restaurant? Monitor labor costs, including wages, benefits, and taxes.
Adopt menu pricing strategies that reflect current costs. With the right financial tools, and the guidance of a seasoned hospitality accountant, you can track and boost your profitability. Why should I hire a hospitality accountant for my restaurant? Monitor labor costs, including wages, benefits, and taxes.
Just like a master chef knows that the same ingredient requires different preparation methods depending on the dish, savvy restaurant marketers understand that content must be seasoned differently for each digital platform. Facebook might share the inspiration behind the dish and invite customers to share their seasonal favorites.
Moreover, hospitality accounting services can provide scalable growth, leaving owners with the decision between hiring a dedicated restaurant accountant or an outsourced accounting firm. Plan for tax season: Regular reviews and updates of financial records can make tax filing smoother and less stressful.
It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023.
Unique Financial Challenges in the Hospitality Sector The financial landscape of the hospitality industry is characterized by several key factors that demand specialized attention: Fluctuating Revenue: Revenue streams are highly susceptible to seasonality, economic shifts, and even local events.
High seasonality leads to fluctuating revenues and expenses, which can be tricky to manage. Our strategic reporting helps you identify over- and underperforming menu items, optimize labor costs, and reduce COGS—turning financial data into real business decisions. When should I hire a professional for restaurant accounting?
But as much as we love to value eating locally and seasonally, theres a lot of stuff that isnt grown in the U.S. Weve stopped any hiring, and were slowing down. We get some chicory and white asparagus from France, which are in season this time of year. that many people consider essential.
Hiring professional bookkeeping services can offer benefits like informed decision-making, compliance assistance, and operational streamlining. Accounting for Hotels and Restaurants : This involves unique considerations like fluctuating seasonal demand and inventory control. Learn more about our Accounting Services !
Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent). AI usage has also skyrocketed, primarily in the back-of-house. Nearly 29 percent of U.S. population.
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