Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. ” 'Restaurant Recovery' Docuseries. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Incentivize guests to choose your restaurant. Small Business Recovery. 18 percent said it will be to save money.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. ." Program, which has impacted more than 65 million students in 35 years.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. titled Pricing Strategies Driving Restaurant Visits in 2024. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual Food 2024 251

Restaurant365

APRIL 16, 2021

Since this minimum wage increase will line up with the predicted economic recovery, it’s more important than ever for restaurant owners and operators to optimize restaurant labor costs. New specials or promos can be an exciting way to welcome guests back to your restaurant. Implement New Customer Loyalty Programs.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” This disclosure covers each of the 4.9 1-2 million. $2-5

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

OCTOBER 4, 2021

The data further signaled that price increases have had a significant impact on consumer restaurant habits. Nearly two-thirds (63 percent) of participants indicated they have ordered or visited less due to higher prices. Consumers ranked local chains as their second most desired type of apps and loyalty programs.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Those all dropped significantly during the pandemic (quality to 56 percent, prices to 54 percent, customer service to 52 percent) as more people prioritized COVID-19 responses.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Advanced personalization. Text ordering.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

MARCH 1, 2022

” “Given the intense pressure on margins caused by rising commodity prices and labor shortages, analysts may give credit to price increases for the overall rise in average check,” said Acerra. Compare that to average net price, which was up 7.5 Compare that to average net price, which was up 7.5

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Menu price changes.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. Giftaplate.org Helps Families in Need. .

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. 7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Recovery Roadmap.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

JULY 1, 2021

Price sensitivity has increased, as have concerns over the economy and our own personal finances. Consistently, a growing number of respondents believe restaurant prices are higher, moving from 34 percent in November 2020, to 35 percent in February 2021, to 46 percent in May. percent increases. Paytronix Systems, Inc.,

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386

Modern Restaurant Management

OCTOBER 15, 2019

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. percent during the same period.

2019 211

2019 Point of Sale Small Business Consumer Goods 211

Black Box Intelligence

NOVEMBER 16, 2021

Restaurant customer trends change, food and supply prices fluctuate and new competitors pop up every day. While one great deal or special may drive restaurant revenue, the reality is most restaurants need a mix of specials, discounts and loyalty rewards to offer a little something for everybody. It’s a constant challenge.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402