Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Showing appreciation to your staff always helps boost morale.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Self-service kiosks for example, engage customers and make them part of their experience giving them freedom to easily customize their own orders.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

JANUARY 7, 2021

To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Why you need a solid restaurant marketing plan You may think you don’t need a marketing plan, and have never created one in the past—so why start now? So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. Customers can simply pre-order online and pick up their goods. Forging New Connections.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. We celebrate this as it benefits us all when brands focus on sustainability.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help.

Training 78

Training 2023 Front of House Back of House 78

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Facebook often encourages me to expand our posts' reach so new customers can find our restaurant online. Bambuu uses Facebook to promote its online ordering page.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

SpotOn

MARCH 5, 2024

From its inception, Mi' N Tea has been an online business with online ordering and social media marketing woven into its DNA. What started as a quest for survival quickly transformed into a front-of-house cluttered with third-party platform iPads—each one a needy baby constantly pinging for attention.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. This reduces the risk of spreading germs and viruses.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. Within a matter of days, the business model that has helped sustain us in various capacities for nearly 70 years has been turned on its head,” said Michael Abt, CEO of Huddle House.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. The restaurant management apps make everything easily accessible in one interface so that you and your staff can work more efficiently.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. The essential change most restaurant owners need to make is to start thinking of their restaurant as an online business.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Train your employees on how to properly handle curbside orders and take payment. Online Ordering. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. COVID-19 Consumer Dining Trends.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . However, we are living in exciting times with new opportunities emerging out of utter chaos.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Lavu

JANUARY 31, 2020

From dating to health, consumers are relying on an online company to guide them. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . 34% said they’re more likely to choose restaurants that offer the ability to make online reservations.”.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Squirrel Systems

MAY 25, 2021

Examples of extended functionality include adding online order processing from third-party delivery platforms, delivery, and loyalty and gift cards to your POS. POS technology is one of the most significant investment decisions that restaurant owners make today. What is Point-of-sale software integration?

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Cheetah

MAY 11, 2021

Once you have a grasp on your establishment’s total allowed capacity, give some thought to the following: Inventory stock Back of house staff Social distancing and a better dining experience These 3 key pillars can make the difference between a streamlined restaurant reopening and a stalled one. Restaurant Reopening Requirements.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Lavu

APRIL 8, 2020

You will see improvements for customers, front of the house, the kitchen, as well as management. From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Every time an order is placed by a server or a guest, at the restaurant point of sale, the POS is recording every aspect of the transaction and coordinating it with your inventory. What is a POS system for a restaurant?

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. If they’re trying to remember all the refill requests and extra sides of ranch, they may forget to upsell items while taking a pen-and-paper order. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. Restaurant marketing has changed dramatically over the past 20 years. But there are still effective marketing channels available offline too. 1) Produce A Food-Prep Video. Video is all the rage these days.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78