Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Moreover, these customer conversations can help businesses personalize food offerings and services per customer demands. Personalized food recommendations will help cultivate better customer satisfaction.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

JULY 19, 2022

Widespread adoption of branded apps, online ordering and delivery, accelerated by the Covid crisis, has forced restaurants to deal with an issue that they’ve mostly avoided until now: chargebacks. The Impact of Online Ordering. The digital era has had a huge impact on the food and beverage space. So, what changed?

Online Ordering 194

Online Ordering Cash Management Mobile Ordering Food Order 194

Modern Restaurant Management

FEBRUARY 27, 2024

In terms of where they are searching, respondents mostly find brands’ online profiles on mobile apps like Google Maps (51 percent) and Facebook (49 percent) to be helpful and informative. “Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience.

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

Focus POS

DECEMBER 8, 2021

Other issues, like ingredient management, can cause much bigger headaches and cost money — throwing away expired ingredients eats into profit margins, especially with the rising cost of food. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. That said, menu consistency helps keep food prep consistent with the same ingredients, supplies, and processes.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they serve just coffee or small foods as well? Many food businesses have gotten their start through sites like Kickstarter , Indiegogo , AngelList , GoFundMe.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. How do you make sure all employees – new and veteran – are truly ready for the upcoming food health inspection?

Management 197

Management Management Food Safety Communication 197

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

Technology 158

Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

DECEMBER 10, 2020

By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. To “Google optimize” their websites, restaurateurs should: Make them mobile friendly. The fact is, mobile optimized websites fare better in search rankings.

Marketing 225

Marketing Social Media SEO Website Management 225

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. Food service has changed forever and getting an integrated digital approach to managing all your guidelines and compliance issues, especially across multiple locations, is more crucial than ever. With, you can create cross-sections of your data.

Front of House 215

Front of House Management Management Franchise 215

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control. HACCP protocols.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant Engine

FEBRUARY 9, 2022

More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. An App Streamlines Orders. If the answer is “no,” then it’s time to consider it.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

7 Shifts

FEBRUARY 15, 2022

We refer to these employees as “51 percenters.” It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. It's not enough to just add digital ordering—you have to build your business around it. And we appreciate that.'

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JULY 29, 2022

Drives market share growth – The fast-food industry is made up of several large competitors and many smaller brands. No matter the size, a brand always wants to gain more market share in order to secure higher profits. Advertising that entertains audiences generates market-share growth over the long term.

Advertising 208

Advertising Take-out Marketing Social Media 208

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. It includes both hardware and software that runs on computers and mobile devices. Food trucks. It shows cooks all the orders that are in. What is a POS system for a restaurant? Payment terminal.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The Court found that the complaint did not adequately establish that Subway was a legal agent of T-Mobile. Litigation. Legislation.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Because of the rapid rise in food delivery, what became clear was that a restaurant can be built purely on delivery. Every restaurant has a back of house and a front of house.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Next Restaurants

AUGUST 17, 2022

Once you have an SSL certificate installed on your restaurant’swebsite, your guests can blindly pay for the purchased food online with their debit or credit cards. Verify other background details, including their employment record and references. You may refer to the email provider for instructions.

Email Marketing 152

Email Marketing Certification Employee Relations Online Ordering 152

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Fast-food chains are now also developing their own meal kits.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Optimize the website for mobile screens. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant. Restaurant marketing revolves around making your business known.

Marketing 203

Marketing Email Marketing SEO Social Media 203

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives. Expanding e-commerce investments.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

7 Shifts

JUNE 4, 2021

Food cost percentage. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates. Why is food cost important? Food and beverage is one of the largest expenses next to payroll in the restaurant industry.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

SpotOn

MARCH 4, 2024

There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Legacy POS system A legacy POS system refers to those older POS technologies that aren't as functional as a contemporary POS system with cloud-based software. Mobile payment apps also turn a smartphone into a mobile card reader.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Goliath Consulting

AUGUST 27, 2021

Artificial intelligence robots are taking over the food industry and the world. 2 As artificial intelligence advances, so does the automation of food services. 2 As artificial intelligence advances, so does the automation of food services. 4 Food robots are even being used on campuses, apartments, and hotels for food delivery.

Food 88

Food Kitchen Safety Mobile Ordering Food Order 88

7 Shifts

AUGUST 29, 2019

That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers. If your restaurant uses an inventory management software, you can refer to this to track your actual inputs versus your outputs to see just how efficient your kitchen is. Look at Chili’s , for example.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

JULY 14, 2021

We work with top restaurant and food retail brands, like Applebee’s and Chick-fil-A, that are very sophisticated when it comes to using digital, email, mail, and offline out-of-home marketing to drive consumer traffic and sales in their stores. ones with hospitality, restaurant, cooking, etc. experience already).

Recruiting 212

Recruiting Hiring Marketing Email Marketing 212

Restaurant365

MARCH 25, 2020

Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. Remarketing, which you can execute on Facebook, Instagram or Google Display Network, is a way to connect with people who interact with your website or mobile app. Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

MadMobile

AUGUST 11, 2022

Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? Fast Casual A fast-casual restaurant concept is the perfect blend of fast food and casual dining. Orders and payments can be taken in line, online, or curbside.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52