Ken Burgin

JULY 17, 2022

Think ‘Revenue Management’, just like hotels. Gather a name, email, mobile number and basic preferences from all those new guests – do they want to hear about new wine, music or new food? Do you have a Gift Certificate Order Form on your website? Make this the season of List Building.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. Other fast-food restaurants have introduced license plate scanners to remember specific orders.

Online Ordering 117

Online Ordering Customer Service Customer Experience Merchandise 117

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. Use purchase orders. But if a restaurant’s 3% margin drops by that much? Well, that can mean the end of the restaurant.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! AI tools even allow you to automate core tasks like food preparation or production.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. Use purchase orders. But if a restaurant’s 3% margin drops by that much? Well, that can mean the end of the restaurant.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

The Restaurant Times

APRIL 19, 2021

Food truck business in the UAE has been around for almost ten years. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. Interestingly, the food truck concept has kept evolving throughout the years in the UAE and is easily the future of its food industry.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

BNG Point of Sale

AUGUST 27, 2021

It is also not an easy one–regardless of the restaurant size and business model–with plenty of competition to contend with while trying to stay on top in terms of the quality food it serves and its prices. To do so, you will need to know how much each of your dishes cost per serving as well as the proportion of your food costs.

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. For example, don’t tell someone you’ll head over to take their order and then start a conversation with another member of staff. Communicating in person.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Sante

JANUARY 26, 2020

Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Half Yard Special – Order two, get one free – ($17 each). Keep the party going all day with food and beverage specials from 3PM – 11PM. Event date: February 2, 2020 (All day).

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

24/7 Waiter

MAY 5, 2017

Food trucks are becoming very popular, and with good reason. People are getting tired of the same old types of fast food offerings out there, and they are craving something different, something tasty and unique. Food trucks have the capability to offer those things, and more. What Makes Your Food Truck Different?

Food Truck 28

Food Truck Marketing Management Management 28

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

Online Ordering 218

Online Ordering Customer Service Website Management Food Order 218

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Check for state requirements on your governor’s or state health department’s website. Managing Food Pick Up and Delivery. Practice social distancing when delivering food.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. For example, Sweetgreen’s “mission is to inspire healthier communities by connecting people to real food.”. Build a Website and Optimize it. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

MBB Hospitality

NOVEMBER 28, 2023

In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart. Financial Management and Cost Control In tough economic times, the meticulous financial oversight can make all the difference.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Ken Burgin

OCTOBER 12, 2021

Emphasise bright colours, positive spirits and self-care – this is a time when you don’t have to share your food! Extra points for loyalty customers, or a double discount when they order online. Move the merchandise – the t-shirts that haven’t sold, offered at a crazy price.

Marketing 133

Marketing Social Media Merchandise Online Ordering 133

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. After five purchases, they could get a free meal or drink with their food. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by. Work with food delivery services.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., He married Lorraine Pietryka on Aug. Sedgwick St.,

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. How will you be getting more diners to eat your food this year? Plus, bags can be a great way to promote your menu to those who just ordered. Floor Graphics. Image Source.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

JUNE 8, 2020

US Foods Holding Corp. “Independent restaurants are an invaluable part of our local communities and we are committed to helping these businesses reopen, rebound and thrive,” said Andrew Iacobucci, chief merchandising officer, US Foods. Free Reopening Kits. Recovery Roadmap.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Chris Boyles, VP of Food Safety for Steritech. Ghost kitchens allow you to order from multiple brand menus at a single location. The driver orders a meal using voice commands.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Checkers & Rally’s will continue its tradition of putting the customer first and serving its communities by delivering high quality, craveable food at exceptional values.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122

Modern Restaurant Management

NOVEMBER 19, 2019

Unique Food and Beverage Experiences. In addition to coffee beverages, Roastery visitors can enjoy food at Princi™, the renowned artisanal boutique bakery and cafe founded by Italian baker Rocco Princi. Customers can also purchase limited-edition merchandise from Chicago-based visual artist Mac Blackout to take home with them.

Delivery 129

Delivery Reservations Customer Experience Retail 129