Modern Restaurant Management

JANUARY 14, 2025

Amid these potential disruptions, operators need a fresh approach to managing food costs. Extreme Weather: By 2035, experts predict that higher temperatures alone will push up worldwide food prices by between 0.9 Review inventory management strategies Inventory isn't just a stockpile of ingredients. percent annually.

Management 450

Management Management Food Seasonal Menu 450

Modern Restaurant Management

DECEMBER 9, 2024

As well as ensuring your customers are provided with a great customer experience and delicious food, accommodating for the busy period will ensure your workforce remains happy. Predict Inventory Needs Your POS system can use past data to estimate how much stock is needed to meet upcoming demand in your restaurant.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

Modern Restaurant Management

DECEMBER 30, 2024

At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

DECEMBER 26, 2024

They can even send SMS messages to on-the-ground restaurant staff, pretending to be a delivery service driver getting in touch about an issue with an order; in this scenario, unsuspecting restaurant staff are tricked into clicking on a malicious link, unwittingly installing malware or granting unauthorized access to the restaurant’s network.

2025 558

2025 Point of Sale Food Supply Online Ordering 558

Modern Restaurant Management

JANUARY 23, 2025

For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems.

Operations 395

Operations Workshop Sustainability Inventory 395

Modern Restaurant Management

MARCH 20, 2025

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. If you’re a catering business owner juggling multiple orders in a single day. For example, let’s say you run out of a key ingredient because inventory wasn’t tracked accurately.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

OCTOBER 13, 2024

Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. In quick-serve restaurants, staff can focus on preparing food rather than taking orders. This is important because signal loss interrupts digital services such as QR-based ordering and kiosks.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 450

Inventory Management Management Cash Management 450

Restaurant Business

OCTOBER 23, 2024

These systems can understand various accents and dialects, process orders accurately, and even upsell menu items based on customer preferences. Inside restaurants, AI is powering self-ordering kiosks and chatbots, streamlining the ordering process and reducing human error. One of the most impactful areas is inventory management.

Customer Experience 301

Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

MAY 19, 2025

Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. We saw widespread adoption of mobile payments, digital ordering, and contactless dining almost overnight. Operators had to shift—fast.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

JANUARY 16, 2025

This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. Here are some key strategies you and your target food delivery partners can be using to create a more sustainable future. Fuel and e-commerce order management systems help streamline delivery routes.

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

APRIL 7, 2025

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

NOVEMBER 5, 2024

checking for understanding) Patience and adaptability to different communication preferences Example: “I had a customer with several food allergies who was, understandably, very concerned about ingredients and cross-contamination. She felt confident enough to order and appreciated my effort to address her needs.”

Hiring 419

Hiring Leadership Customer Service Customer Experience 419

Modern Restaurant Management

DECEMBER 23, 2024

Self-serve kiosks, QR-code menus, and personalized ordering systems will continue to redefine how patrons interact with venues. In 2025, expect to see more restaurants and bars adopting eco-friendly practices, such as reducing food waste, sourcing locally, and using energy-efficient equipment.

2025 346

2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

FEBRUARY 12, 2025

Now, they're on their phones before they arrive, checking your reviews, looking at food photos, and getting recommendations based on their past orders. Remember when guests used to walk in, grab a menu, and browse through every page? Your future staff is doing the same thing with their job search.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

Modern Restaurant Management

JUNE 3, 2025

It can also optimize operations by forecasting busy times, adjusting staffing levels, and managing inventory, making everything run more smoothly and cutting down on waste. People are looking for authenticity and transparency, so highlighting where your ingredients come from or how food is made can go a long way.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

APRIL 14, 2025

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

MARCH 5, 2025

Scaling an artisan food business is no easy feat. Many small food businesses reach a critical point where they must decide whether to remain small and exclusive or expand into wholesale, manufacturing, and broader distribution. Increased interest from wholesale buyers or retailers requesting larger orders.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

JUNE 23, 2025

Instead, we’re leveraging better forecasting, stronger vendor relationships, and a culture of accountability that helps our teams feel empowered and in control of what happens in their kitchens We are managing costs by leveraging technology and staying hyper-focused on four key pillars: forecasting, ordering, prep, and scheduling.

Food Supply 251

Food Supply Waste Supplies Inventory 251

Modern Restaurant Management

JANUARY 16, 2025

This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. Here are some key strategies you and your target food delivery partners can be using to create a more sustainable future. Fuel and e-commerce order management systems help streamline delivery routes.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Running a restaurant is a balancing act. Its tough, and cant be done passively. What is Restaurant Operations Management?

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

AUGUST 20, 2021

While the restaurant sector shut down during the pandemic, food supply chain technologists were working hard to open new avenues to improve automated processes for restaurants. For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent

Supplies 520

Supplies Food Supply Online Ordering Inventory 520

7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. With the slim margins, there is tremendous pressure to pour through each of your supplier’s catalogues in an attempt to alter your menu items to make sure you don’t order when prices are high.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

The Rail

JANUARY 21, 2025

By Bailey Ramsey, Contributor Food waste is a critical issue in the restaurant industry. To put this in perspective, restaurants waste anywhere between 4% to 10% of the food they purchase. Predicting Customer Demand Accurately One of the leading causes of food waste in restaurants is overproduction.

Waste 182

Waste Compost Recycling Food 182

Modern Restaurant Management

DECEMBER 22, 2021

While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. Tableside Ordering & Payment. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. Product & Inventory Tracking.

2022 610

2022 Equipment Email Marketing Customer Service 610

Modern Restaurant Management

JANUARY 18, 2022

While many of the concepts are similar to other industries, restaurants must rely on accurate, real-time data in order to be profitable in an industry that is notorious for having slim margins. How to Use Key Metrics for Proper Inventory. Just like with labor, your ordering should also take forecasting into account.

Inventory 531

Inventory Food Order Food Supply POS 531

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

MARCH 19, 2025

A strong POS system can streamline operations, inventory and menu management, assist with staffing shortages and scheduling conflicts, as well as assist with sorting through data and sales patterns to help personalize marketing campaigns in a new location. Tracking inventory can prevent unnecessary and costly food waste.

POS 221

POS Loyalty Program Inventory Food Order 221

The Restaurant Group

FEBRUARY 23, 2025

Introduction In the fast-paced world of restaurants, keeping a close eye on your inventory is as vital as the secret sauce in your signature dish. Proper inventory tracking helps reduce waste, control costs, and boost profits. What Is Restaurant Inventory Management? Key Components of Restaurant Inventory Management 1.

Inventory 88

Inventory Management Management Audits 88

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Forecast Demand : Use sales data to predict future needs and order the right quantities.

Waste 78

Waste Inventory Food Point of Sale 78

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? Experiencing over-ordering or last-minute shortages? An inventory management system with automated restocking alerts keeps your stock levels in check. Are labor costs too high? Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 530

Food Supply Supplies Food Food Truck 530

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

MARCH 21, 2025

Independent restaurants have always been cornerstones of community, providing anything from comfort foods to places to unwind, but despite their vital role in society, adapting to the challenges continues to be a struggle. Digital ordering systems free up staff to engage with guests rather than being tied to a register.

Technology 221

Technology Front of House Customer Service Back of House 221

ChowNow

JUNE 12, 2025

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195