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After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you ensure compliance with food safety and hygiene regulations?
Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. The report also found that there’s a slight shift away from takeout toward dine-in visits, but when consumers opt for breakfast off-premise, online ordering and mobile payment rules.
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Doing so can also benefit your decision-making and leadership skills. Take time to recharge for your own mental health.
But customers were asking for it, so it came up with a solution that allows it to offer delivery on its website with orders picked up curbside by Uber drivers. Consumers want to go out and spend their hard-earned money, and we think we’re taking some wallet share from fast food and fast casual.” 31 after 33 years with Darden.
05, 2025 Facebook Twitter LinkedIn The average workplace catering order size is up 12% to about $420. About 59% of those who place workplace orders are swayed by the menu, with budget-friendliness following close behind at 37%. Hint: The menu matters a lot. By Patricia Cobe and Bret Thorn on Aug. Subscribe on Apple Podcasts.
By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. Economic shifts including inflation-driven cost increases in food, utilities and supplies; regulatory changes and climate-related disruptions will continue to challenge restaurant operators.
All can be ordered as full-flavor but spirit-free “mock-a-ritas” as well. During the three-week Michigan test, guests ordered more drinks per visit and sales soared by 20%, with the new margarita flavors—and mock-a-ritas—contributing to the increase. Plus, we noticed people ordering more mocktails, so we made sure we offered those.”
per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. By Jonathan Maze on Jul. Photo courtesy of Olo.
Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Add these six terms to your vocabulary.
Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-orderfood, value offerings, loyalty programs.
Our goal was to create made-to-order meals that won’t break the bank but keep the freshness and consistency we’re known for,” said Fred Slater, director of R&D and executive chef of the 102-unit fast casual. But they tested the quesadilla for six weeks, and the teams were able to cook it to order, even in the tighter drive-thru footprints.
Mobile order is also generating traffic and is now 11.5% And the company continues to test a larger food menu, which is now in 64 company shops. and the company raised expectations for the year, sending its stock up as much as 20%. and the company raised expectations for the year, sending its stock up as much as 20%.
The number of pizzas ordered last quarter increased 6%. Our ovens are the single most important piece of equipment in our restaurants, and by regulating bake time and temperatures, we’re able to improve our ability to deliver a consistent pizza with each and every order,” Penegor said. Members help make our journalism possible.
That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example. Kern said Greenlane has found savings by ordering direct, rather than going through a distributor. Photo courtesy of Greenlane.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. By Jonathan Maze on Jul. Photo courtesy of Domino's. price point.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. If you’re looking to incorporate international dishes into your menu, either to explore global themes or for educational food programs, ancient grain-based options are a great choice.
It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. Los Angeles has become a hotbed for bagel concepts like Courage Bagels, Hank’s Bagels, the Yeastie Boys food trucks, and more. This year, units will open in the Chicagoland area, and Las Vegas.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.
In Canada, restaurants offer about 100 items, but Luo said the company is still building the supply chain for U.S. They can also add toppings, like cilantro, onions or sesame, and order rice. It’s almost like a supermarket display,” said Luo. What you see is what you’re going to get.”
And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19. Sign up here.
The two fan favorites, off the chicken chain’s menu for several years, are returning as limited-time offers while supplies last. Potato Wedges were discontinued in 2020, but the Louisville, Kentucky, fast-food brand reported that since then, the call for their return garnered thousands of social media comments and online petition signatures.
JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. The Italian coffee giant will supply its blend on board all long-haul Iberia flights and in VIP lounges via self-serve machines, extending its airline partnerships with United and ITA Airways.
To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. “A The same build can be ordered as a BBQ Brisket Whopper Jr. Both are available while supplies last. A fun fact is that the brisket is actually pit smoked. starting at $4.79.
But CEO Patrick Fore is a big Taco Bell fan, and he was impressed by the way the Mexican fast-food giant hacked a menu category by developing a pizza, said Jon Pavano, brand director of operations for Miami-born Lime Fresh. They can be ordered on their own for $13 or as part of a combo meal with a soft drink for $13.99. What’s next?
The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps. Orders come in like any other delivery order would. Employees then load the food into a robot and send it on its way. Sign Up Thanks for signing up!
Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. The report also found that there’s a slight shift away from takeout toward dine-in visits, but when consumers opt for breakfast off-premise, online ordering and mobile payment rules.
Photo courtesy of Zaza Cuban Comfort Food. Perez is now focused on building Zaza Cuban Comfort Food, a 10-unit regional chain in Central Florida with another six or seven expected to open in the next 18 months or so. Photo courtesy of Zaza Cuban Comfort Food. By Lisa Jennings on Aug. And that’s how Zaza was born in 2013.”
Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together. A customer can come in and order something as healthy or as caloric as they want. Customization is great until customers mess up their orders. Check out this table.
billion and international food delivery service Deliveroo for $3.9 It will become part of DoorDash’s Commerce Platform, which offers things like websites and online ordering that are aimed at boosting restaurants’ first-party digital sales. It’s been a little over a month since DoorDash announced it was buying both SevenRooms for $1.2
Hart joins food-and-games investment company Emerging The Chicago-based company is behind Puttshack, F1 Arcade, Flight Club and the upcoming Poolhouse. The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team.
Bengaluru, India) Wed, 25 Jun – Conflict in the Middle East may disrupt coffee supply chains and raise costs, although ceasefire holds steady. Research from the oat milk brand shows that 63% of UK consumers order flavoured hot coffee and 87% order flavoured iced. Exports reached US $1.28 billion in 2023/24, up from US $1.14
Prewett has more than two decades of leadership experience across the coffee and food industries, including over five years as Vice President of Marketing and Product Management at Coffee Bean International. The pioneering roaster welcomed Joe Prewett, who has served on the company’s board for the last four years, as its new CEO.
In the second quarter, 20% of Denny’s orders included a value-oriented dish, and the chain saw sales improve among the $50,000-$70,000 income bracket. In the second quarter, Denny’s ran a buy one, get one offer that gave customers who ordered a Grand Slam or All-American Slam breakfast a second one for $1. in the period. “We
Photo: Shutterstock Once upon a time, DoorDash was a spoke on a big wheel of restaurant ordering channels. The ads will direct back to a restaurant’s DoorDash ordering page, or, in the future, a white-labeled DoorDash website, or possibly a reservations page powered by SevenRooms. By Joe Guszkowski on Jun.
He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago.
Stuff your website with keywords and other content that relates to what prospective customers are likely to be looking for, and watch the orders roll in. Beerline Cafe does not serve Thai food, but gets lumped in anyway for being vegan. I’m being sarcastic, of course. Google’s algorithm has never been that cut and dry. Abdow said.
No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. A key part of this shift is efficient data sharing across the supply chain.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.
There’s the melody of good food, the rhythm of customer service, and the improvisational solos of daily chaos. But before you open that second dining room or launch a new concept, you’ve got to get your house in order and understand what it really means to grow without burning the whole thing down. Another location. Maybe more.
The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said.
Dynamic Order Routing During peak hours, traditional order management systems often create bottlenecks as multiple sales channels (drive-thru, in-store, mobile, third-party delivery) compete for kitchen resources. David Ingenito GoTo Foods , Multi-Unit Franchise Owner Edge computing creates true operational resilience.
The casual-dining chain confirmed that it laid off a small number of employees to align with its new First Choice plan , which calls for the chain to refranchise some company-owned locations in order to pay down debt. It’s also working to lower restaurant expenses through supply chain efficiencies and technology investments.
It also means that coffee can be transported in Flexible Intermediate Bulk Containers (FIBCs, also known as “super sacks”), allowing for more streamlined bulk ordering. drop, while Arabica varieties gained modestly amid mixed supply and demand signals. He succeeds Claus Bertelsen to drive further growth in Denmark. Robustas slid 3.5%
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