Modern Restaurant Management

MARCH 10, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Contactless dining.

Management 189

Management Management BOH Front of House 189

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Train staff on how to use the technology of the tools that you decide to use for takeout and delivery. Determine who will be responsible for delivering orders to customers.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Today’s forward-looking bars are avoiding the Unnecessary Roughness penalty by letting non-invasive weight sensor technology do the work. Here are coaching tips to get your team ready for a super weekend in your bar.

Bar 189

Bar FOH Coaching Brewery 189

Modern Restaurant Management

OCTOBER 20, 2023

Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers. Restaurants can better identify those needs using next-gen marketing technologies that unlock first-party data to inform great marketing techniques.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. They should use technology tools to engage and do the follow ups. They think if a candidate doesn’t respond immediately that the candidate is not interested.

Hiring 197

Hiring FOH BOH Coaching 197

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. It's the future to me, and we all have to accept it.

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

JULY 29, 2020

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Able to carry out traditional restaurant manager skills and responsibilities.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. With ResQ, you'll never worry about repair and maintenance again.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

MARCH 25, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Contactless dining.

Management 88

Management Management BOH Front of House 88

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Are the thermometers calibrated and the refrigeration levels adequate? It is also important to keep in mind that DIY repairs can risk your units’ warranties.

Front of House 154

Front of House FOH BOH Back of House 154

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Streamlining Restaurant Operations. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. And, well, every world needs its own lingo. Additionally, supplies should be ready and within reach of the chefs.

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Rail

MARCH 14, 2023

Reduce Pressure on Front-of-House Staff Front of House (FOH) staff can feel overwhelmed during busy services, no matter how skilled they are. With reduced pressure, FOH staff can be more productive without feeling overworked, saving you money on hiring and training new staff.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. All it takes is one waiter or bartender to have a bad day and show it in front of the customers to create a bad impression.

Front of House 52

Front of House FOH Employee Relations Back of House 52

Restaurant365

MAY 3, 2022

Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

7 Shifts

NOVEMBER 29, 2022

Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. Don't be afraid of technology. That's technology, human interaction, equity of pay, all of the things that any profession would take into consideration.”. Use tools to save stress. Keep your staff happy.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. As a manager, planning and organization will become a bigger part of your job.

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. By sending out your restaurant server closing template to your team members before they start their shift, they will know exactly what’s expected of them.

Management 195

Management Management Download Leadership 195

Hot Schedules

MAY 17, 2019

Attendees won’t just hear the latest in food and technology from exhibitors. Is this the year you’ll be investing in FOH or BOH technology? is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences.

2019 101

2019 FOH BOH Demo 101

7 Shifts

APRIL 3, 2020

POS Systems Your point of sale is the technological heart of your restaurant and the system which is most mission-critical to your operations. Under this new paradigm you would not need FOH staff and may only need a few BOH staff. However, it is often overlooked by restaurateurs as a source of optimization.

BOH 368

BOH POS Influencer Point of Sale 368

Foodable

APRIL 30, 2020

A revolution around operations are discussed including compartmentalizing areas within the restaurant and bar setting, technological advancements for safe, frictionless service and an emphasis on re-engineering menus. New FOH positions will be created to sanitarily conduct business.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. With appearance standards, your FOH team is going to make a good first impression. Ask yourself this question and develop guidelines for the FOH team. Technological or design details about your restaurant’s interior design. .

FOH 78

FOH Social Media Restaurant Law Food Safety 78

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Types of sensitive data in a restaurant.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

APRIL 8, 2020

However, antimicrobial technology might be the ticket to reducing the chance of those germs lasting there in the first place. Nori Noodles' FOH cleaning checklist. Antimicrobials can be integrated into products like fabric and plastic, acting as a form of built-in protection.

White Paper 212

White Paper Seating Employee Relations Back of House 212

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 218

2022 Customer Service Online Ordering Website Management 218

Black Box Intelligence

SEPTEMBER 21, 2021

Workforce data: tracking trends for FOH and BOH staff. Front-of-house (FOH) workers are customer-facing, such as restaurant servers, bartenders and hosts. fewer FOH employees. Resilient Operators Lean into Restaurant Technology. At BBI, workforce intelligence is broken out by role. Restaurant staff trends we’re watching.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Hot Schedules

MAY 17, 2019

Attendees won’t just hear the latest in food and technology from exhibitors. Is this the year you’ll be investing in FOH or BOH technology? is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences.

2019 60

2019 FOH BOH Demo 60

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. The use of technology expedites each part of their process. Their job isn’t just to ensure a positive experience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Xtra Chef

MAY 13, 2020

At xtraCHEF, we believe that technology, especially in the back of house and back office, will play an ever-increasing role in the future of restaurant operations and uncovering new avenues for money and time savings. The Accounts Payable (AP) process is one of those operational areas in which technology can make a major difference.

Front of House 79

Front of House Back of House FOH BOH 79

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

The Restaurant Times

NOVEMBER 19, 2021

Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Technology can assist in the automation of the food ordering processes. Streamlined FOH And BOH Operations . 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.

Management 52

Management Management Point of Sale Kitchen Safety 52

Restaurant365

OCTOBER 15, 2021

But how do you track FOH performance over time? All these metrics, when applied with other technology tools, can help you reduce labor costs at the store level. With the right technology tools, store-level managers have access to data-driven tools that can optimize labor costs. Sales Per Server Hour. Conclusion.

Management 148

Management Management Point of Sale Employee Relations 148

Restaurant365

JULY 8, 2021

Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78