7 Shifts

JULY 14, 2020

Many restaurants have reset their health and wellness policies to include a wide range of COVID-19 preventative measures to ensure new operating protocols are being implemented effectively including staff reopening orientation and training sessions. We own your maintenance problems and get jobs done so you can focus on the guest experience.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

MARCH 10, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Management 189

Management Management BOH Front of House 189

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training and a sense of job stagnation.

Management 195

Management Management Download Leadership 195

The Restaurant Times

NOVEMBER 24, 2020

And an absolute answer to this is efficient restaurant staff training. This article covers a list of tips that you must employ to improve your restaurant’s staff training and performance in the UAE. Useful Tips To Enhance Your Restaurant Staff Training In The UAE . Devise A Plan Specific To Restaurant Staff Training.

Training 52

Training Management Management Tip Distribution 52

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Train Staff in Best Practices. Types of sensitive data in a restaurant.

Audits 370

Audits POS Loyalty Program Information 370

Goliath Consulting

APRIL 10, 2023

As restaurateurs, we like to think we can handle every issue that arises in our buildings, but trained professionals know exactly which problem areas to inspect. HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation.

Front of House 154

Front of House FOH BOH Back of House 154

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. Finally, good communication can also come in the form of good training.

Management 285

Management Management Communication Back of House 285

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Streamlining Restaurant Operations. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. BOH Manager: The BOH manager is in charge of recruiting, training, and supervising staff, so they must be familiar with the standards for each position.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

MARCH 25, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Management 88

Management Management BOH Front of House 88

The Rail

MARCH 14, 2023

Reduce Pressure on Front-of-House Staff Front of House (FOH) staff can feel overwhelmed during busy services, no matter how skilled they are. With reduced pressure, FOH staff can be more productive without feeling overworked, saving you money on hiring and training new staff.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Lavu

FEBRUARY 14, 2020

As you develop the restaurant employee handbook, view it as an ongoing training resource instead of just a categorical list of rules, and separate the information into categories: Performance and Appearance Policies . There are several job functions in both the FOH and BOH and all need detailed appearance standards.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. All it takes is one waiter or bartender to have a bad day and show it in front of the customers to create a bad impression.

Front of House 52

Front of House FOH Employee Relations Back of House 52

Modern Restaurant Management

APRIL 8, 2020

However, antimicrobial technology might be the ticket to reducing the chance of those germs lasting there in the first place. Nori Noodles' FOH cleaning checklist. Antimicrobials can be integrated into products like fabric and plastic, acting as a form of built-in protection.

White Paper 212

White Paper Seating Employee Relations Back of House 212

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant365

OCTOBER 15, 2021

But how do you track FOH performance over time? If the numbers could use improving, you can consider store-level training, such as a refresher on how to upsell tables. Training servers on how to suggest food and drink pairings can help maximize sales. Sales Per Server Hour. Using these metrics to optimize labor costs.

Management 148

Management Management Point of Sale Employee Relations 148

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. The use of technology expedites each part of their process. Their job isn’t just to ensure a positive experience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Restaurant365

JULY 8, 2021

Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. Keep an eye on your data.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Restaurant Times

NOVEMBER 19, 2021

Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Technology can assist in the automation of the food ordering processes. Streamlined FOH And BOH Operations . 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. To avoid similar mistakes in the future often requires organising new training sessions or reworking the SOPs.

Point of Sale 52

Point of Sale POS Management Management 52

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Do you offer any continuing training or education opportunities?” Fast-moving ordering technology. You're a team player. “Do How to answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen.

Management 397

Management Management Email Marketing Point of Sale 397

Apicbase

APRIL 5, 2022

In addition, Four Gals provides a complete support package that includes extensive training, marketing and public relations support, advice on pricing, and real-estate know-how. You’ll also provide them with business advice, real estate expertise, marketing support, and training. 5 You’ll gain highly-motivated business partners.

Franchise 52

Franchise Franchising Food License 52

Lavu

JANUARY 21, 2020

The accounting language may seem difficult for people who are not trained in accounting or those who have no interest in matters accounting. With the emergence of this new technology, you no longer have to worry about creating ledgers or columnar pads for your restaurant. .

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

The Restaurant Times

DECEMBER 26, 2020

Make sure that you follow all the necessary sanitation and social distancing protocols in the post- COVID environment and see that your staff is thoroughly trained. Staff training of every restaurant employee is a must. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

JULY 1, 2021

While both make use of technology to let customers order takeout from mobile or desktop platforms, that’s pretty much where the similarities end. You get the technology you need to accept orders and get to keep 100% of the profits. Direct Online Ordering. Okay, let’s start with the basics. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Use Restaurant Technology.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

OCTOBER 14, 2022

Boost your table turnover rate by training staff to improve service. What you can do is train your staff to implement strong Standard Operation Practices, follow up on their execution, and measure the effects on food costs using the Apicbase modules. One effective way of cutting down labour costs is by investing in technology.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

JUNE 8, 2020

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. If you’re following the Restaurant Reopening Blueprint’s guidelines, you will be breaking FOH into two teams: Restaurant Safety and Customer Engagement.

FOH 202

FOH BOH Front of House Employee Relations 202

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Restaurant365

MAY 3, 2022

Improve employee training. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience. Cross-train your staff. With restaurant technology forecasting busy and slow nights, you can then schedule staff while keeping your SPLH percentage goals in mind.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . It also decreases training expenses in terms of both time and money owing to the easy-to-use restaurant software.

Management 98

Management Management Cash Management Front of House 98

Apicbase

APRIL 20, 2022

On top of the manual, you’ll also need to dedicate time to training new franchisees for at least several weeks. Recipes should be simple to execute and dishes easy to assemble using your operations manual and training courses. Leverage Technology To Overcome Operational Pitfalls. The solution. The solution.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52