7 Shifts

AUGUST 5, 2020

When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. Many have POS integrations and can automate tickets for the back-of-house (BOH) team.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 185

Management Management BOH Front of House 185

Goliath Consulting

APRIL 10, 2023

As restaurateurs, we like to think we can handle every issue that arises in our buildings, but trained professionals know exactly which problem areas to inspect. HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation.

Front of House 154

Front of House FOH BOH Back of House 154

Modern Restaurant Management

JUNE 8, 2020

Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Though a handful of U.S. However, it won’t be business as usual. Employee well-being.

FOH 182

FOH BOH Front of House Employee Relations 182

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Let’s lay the groundwork by exploring what it means to transition to management.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 88

Management Management BOH Front of House 88

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Here is the list: 1.

Management 52

Management Management FOH BOH 52

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. However, it can be a game-changer for your front-of-house staff. This isn’t a relatively new piece of tech.

Front of House 52

Front of House FOH Employee Relations Back of House 52

Modern Restaurant Management

APRIL 8, 2020

As restaurants adjust back to a new normal, we expect operators to incrementally add tables and seats back to their longtime standard. However, antimicrobial technology might be the ticket to reducing the chance of those germs lasting there in the first place. But what does “clean” really mean? from the surface.

White Paper 209

White Paper Seating Employee Relations Back of House 209

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Store-level restaurant managers should be aware of labor cost challenges, as well as the tools that can add efficiencies.

Management 148

Management Management Point of Sale Employee Relations 148

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Consider this: what if you had a single setup that provided you with 360 degree visibility across the enterprise?

Management 98

Management Management Cash Management Front of House 98

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Here are their responses. generation.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. The use of technology expedites each part of their process.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. It unlocks previously unattainable insights on profitability and helps you to make better business decisions (with the data to back you up).

Point of Sale 52

Point of Sale POS Management Management 52

Touch Bistro

JULY 1, 2021

While both make use of technology to let customers order takeout from mobile or desktop platforms, that’s pretty much where the similarities end. Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Lavu

JANUARY 21, 2020

The accounting language may seem difficult for people who are not trained in accounting or those who have no interest in matters accounting. With the emergence of this new technology, you no longer have to worry about creating ledgers or columnar pads for your restaurant. . Hire a Professional Specializing in Restaurant Accounting.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin. Update: May 20, 2020, 11:07 a.m.:

Kitchen Safety 101

Kitchen Safety Food Safety Food Supply Healthcare 101

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. Monitoring performance metrics puts you back in command. If standards decline in a particular restaurant, you have the data to back you up. It includes in-house and off-premises sales across all your channels.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Restaurant management software is one of the constantly changing technologies in the restaurant industry.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

JUNE 16, 2023

So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52