7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. In other industries, the average employee tenure is 4.2

FOH 307

FOH BOH Food Safety Customer Service 307

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. billion by 2028. It is likely to expand at a CAGR of 6.4

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Rail

MARCH 14, 2023

QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

MARCH 25, 2021

Order Views – This is how your BOH staff actually sees the information. Look for a KDS with customizable features that allow your staff to look both at the overall incoming orders and the items in particular so that they can prepare accordingly. ? Order Routing – For larger operations, you might have multiple stations.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. Strengthen Online Presence.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

NOVEMBER 29, 2022

Staff also receive monthly bonuses for great online reviews and boosts for good press or awards. And in order to really restore who we are and what we want, we have to be able to give that to others.”. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. The servers are running back and forth with orders to relay or food to serve.

Management 285

Management Management Communication Back of House 285

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

The Restaurant Times

NOVEMBER 19, 2021

Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Technology can assist in the automation of the food ordering processes. Streamlined FOH And BOH Operations . 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Customer Experience 52

Customer Experience Fast Casual Customer Service Food Truck 52

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities.

Management 120

Management Management Mobile Ordering Point of Sale 120

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Finally, Apicbase optimises your purchasing decisions by adjusting your order quantities based on your desired stock levels and sales history.

Point of Sale 52

Point of Sale POS Management Management 52

7 Shifts

DECEMBER 18, 2023

Slack is a more general employee communication tool that also makes it easy to connect online. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

Apicbase

OCTOBER 14, 2022

Partner with delivery and online ordering services. Double down on offline and online marketing. One effective way of cutting down labour costs is by investing in technology. Your average ticket size is the average amount of money customers spend in your restaurant – across all your offline and online sales channels.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Enter digital tableside ordering.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. What would you do if you made a mistake with an order? Fast-moving ordering technology. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Apicbase

MAY 18, 2022

In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team. 8 Use Technology To Scale More Efficiently. We start with what’s most important: your brand. #1

Franchise 52

Franchise Franchising Sustainability Document 52

7 Shifts

DECEMBER 18, 2023

Slack is a more general employee communication tool that also makes it easy to connect online. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. Your team can also adjust reservations directly.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation. Communication.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

APRIL 20, 2022

Guests expect your food to taste the same, no matter which location they visit or order from. The tricky part is the logistics behind such a venture, but that obstacle is easily overcome with tech for internal ordering. Leverage Technology To Overcome Operational Pitfalls. You shouldn’t just focus on the food.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. Level 2: Daily Metrics Calculation with Technology Technology can automatically make calculations daily, per day part, per channel, and more.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. We have seen many a restaurant shuts it doors while others have thrived.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing.

Management 98

Management Management Cash Management Front of House 98

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Restaurant management software is one of the constantly changing technologies in the restaurant industry.

Management 78

Management Management Cash Management Mobile Ordering 78

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. There are also plans for versions in Spanish and Mandarin. Delivery vehicles should be cleaned and sanitized between deliveries.

Kitchen Safety 99

Kitchen Safety Food Safety Food Supply Healthcare 99