Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchise 189

Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

AUGUST 11, 2021

We’ve really set ourselves apart as the hottest fast-casual brand out there right now, and there’s no question about it based on the numbers.” “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth. and Canada. .

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 101

Catering 2024 2023 Guest Recovery 101

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

JUNE 12, 2020

From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., ” Showing Support. and Del Taco.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Egg Combos with choice of breakfast meats. Dickey's in Japan.

Franchise 190

Franchise Franchising Fast Casual Loyalty Program 190

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 24, 2021

Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye. Located in a mixed retail area near the Rye train station with heavy foot traffic, the 1900-square-foot storefront has approximately 20 indoor seats and outdoor seating for 60.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. consumers—falling 2.5 In 2019, 15.7

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 123

Catering Mobile Ordering Customer Service Leadership 123

Modern Restaurant Management

MARCH 13, 2020

. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. Visit BuffaloWildWings.com.

Franchise 146

Franchise Franchising Customer Experience Customer Service 146

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 14, 2021

SevenRooms customers will be able to tap into TheFork’s extensive consumer reservation network of millions of diners, helping them to fill their seats and acquire new customers. “In the past, we had very little visibility and measurement into the various ordering channels of our guests. Tattle is integrating with Thanx.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 102

Waste Food Leadership Customer Service 102

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 155

2021 Loyalty Program Mobile Ordering Consumer Goods 155

Modern Restaurant Management

DECEMBER 31, 2019

For example, we may see other categories beyond fast casual, quick serve and family dining begin to emerge, such as our company building a new category of “Craft Casual.” Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. ChowNow CEO Chris Webb.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. I have always enjoyed Twin Peaks and believed it was a great concept with its delicious scratch-made food, 29-degree beer and sports viewing atmosphere.

Franchise 173

Franchise Franchising Sustainability Fast Casual 173

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. “Fazoli’s is at the forefront of the fast-casual Italian category,” Milliken said.

Franchise 123

Franchise Franchising Fast Casual Point of Sale 123

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Sports & Entertainment. Fifteen chefs from participating U.S. Over 100 chefs from Aramark’s U.S. Scott Simpson.

Delivery 129

Delivery Reservations Customer Experience Retail 129

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Fast-food restaurants also took a hit, down 1.5 Delivery and To-Go orders are up 14 percent. Restaurant, food, and nightlife businesses were collectively down by 1.3 points), food trucks (up 3.5

2020 192

2020 Loyalty Program Point of Sale 2019 192