ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing

ChowNow

MAY 2, 2025

Weekly can work tooespecially if you have frequent special offers, rotating menu items, or upcoming events you want to promote. Events and Community Happenings If youre hosting upcoming events like wine tastings, live music nights, or charity fundraisers, your email list should be the first to know.

Email Marketing

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. This speeds up order processing and streamlines operations.

2025

ChowNow

FEBRUARY 12, 2025

The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.

2025

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Online ordering and delivery apps. Reservation and table management apps.

2025

Modern Restaurant Management

NOVEMBER 4, 2024

Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data. It’s a new era of dining, where your favorite spot knows not only your name but also your order. But it’s not just about convenience.

Loyalty Program

ChowNow

FEBRUARY 7, 2025

Do you want to drive more online orders? Investing in digital ads, email marketing , and an optimized online ordering system that can boost sales. A strong social media presence, community partnerships, and local events can get your name in front of more potential customers. Is brand awareness your main focus?

Marketing

ChowNow

JANUARY 23, 2025

Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order. Customers earn rewards by meeting thresholds you define, whether its the number of orders or total dollars spent. All you have to do is keep them happy. And when you do?

2025

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance

The Rail

APRIL 6, 2025

Teaching your employees to recall names, preferences, and special events of regular customers shows attention to detail that clients really value. By delivering tailored texts for important events or just checking in with clients who have not visited recently, an SMS automation platform can assist in simplifying this process.

Guest Recovery

The Restaurant Group

MARCH 23, 2025

Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. The benefits of online food ordering system go beyond convenience. Enhancing Customer Convenience Easy Ordering from Anywhere Imagine craving that cheesy pizza while binge-watching your favorite show.

Online Ordering

Restaurant Business

JUNE 13, 2025

Photo: Shutterstock San Francisco-based delivery service DoorDash announced Friday that it has completed its purchase of SevenRooms, a New York-City-based reservations and marketing platform for restaurants. By Timothy Inklebarger and Joe Guszkowski on Jun. By Timothy Inklebarger and Joe Guszkowski on Jun. billion, both in cash.

Reservations

ChowNow

AUGUST 1, 2025

Influencer marketing sounds like something reserved for big-name brands with massive budgets and full-time social media managers. It helps drive foot traffic and online orders Well-made influencer content can inspire people to take action and drive foot traffic the same day it’s published. Not every collaboration has to be a paid post.

Influencer

SpotOn

JANUARY 13, 2025

Communicate your hours In the event that you need to close up shop or limit your hours of operation, communicate your status to your customers. If you take reservations, you can close your reservation books by modifying your reservation hours.

Online Ordering

Modern Restaurant Management

MARCH 3, 2025

For regulars, make a point to remember names, orders, and preferences. Host events, support local causes, and create moments where loyal guests feel part of something bigger than just a restaurant. Analyzing order patterns helps with menu engineering, highlighting high-margin items and streamlining costs.

Social Media

Restaurant Business

JUNE 23, 2025

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Add these six terms to your vocabulary.

Hiring

ChowNow

JUNE 6, 2025

You can’t treat your restaurant’s online presence as a set-it-and-forget-it digital business card anymore; it’s a dynamic growth engine for attracting new customers, driving repeat visits, and boosting direct orders. Whatever it is, your restaurant’s online presence is shaping the decision of whether or not they’ll place an order.

Social Media

Modern Restaurant Management

JUNE 27, 2025

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Popeyes (up 4 percent to 75) looks to build on gains by rolling out its “Easy to Run” initiative to standardize processes, improve order accuracy, and reduce wait times. Every aspect receives a score of 81 or higher.

Loyalty Program

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. Share New Menus or Events Announce new menu items or special events via visually appealing emails.

Email Marketing

Squirrel Systems

FEBRUARY 3, 2025

Takeout Specials Super Bowl Sunday is a peak day for takeout orders, so be sure to offer a dedicated takeout menu for those who prefer to enjoy the game at home. By using a platform like TouchBistro Online Ordering, you can streamline orders, avoid third-party commissions, and handle more orders efficiently.

Social Media

ChowNow

APRIL 25, 2025

In this article, you will learn: How to turn in-store and online ordering guests into email subscribers What incentives and touchpoints actually grow a valuable restaurant email list How to automate your email marketing so it works while you sleep Lets start with why email still matters in the age of algorithms.

Email Marketing

ChowNow

JUNE 27, 2025

What diners first see: After clicking on your GBP in the sidebar, customers will see your restaurant listing, including photos, hours, reviews, contact information, your location, menu, and links to your restaurant website and online ordering system. family-friendly,” “vegetarian options”) 2.

Website Management

SpotOn

NOVEMBER 21, 2024

Make the reservation process easier While some people stay home for the holidays, others look for special experiences or want to go out for dinner in larger groups. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place.

Loyalty Program

The Restaurant Group

APRIL 12, 2025

Is it more foot traffic, increased online orders, or heightened brand awareness? Will you offer free meals, host events, or provide exclusive discounts? How to Track Your Campaigns Success Watch for More Online Orders or Visits Monitor your sales and reservation numbers during and after the campaign to gauge impact.

Influencer

Lavu

MAY 30, 2025

There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively. When the server initially comes to the table, drinks should be ordered. Within ten minutes of ordering the drinks, food should be ordered.

Seating

The Restaurant Group

DECEMBER 28, 2024

Understanding the Impact of Social Media on Restaurants Benefits of Social Media Marketing for Restaurants Increased Reservations and Orders Platforms like Instagram and Facebook help highlight your menu. A simple food photo can entice potential diners to book a table or order online.

Social Media

Web Diner

MARCH 21, 2025

Five-Star Strategy: Turning Reviews Into Reservations Customer reviews represent perhaps the most influential element of your local search presence. Your Digital Storefront While your GBP drives significant local traffic, your website remains essential for converting interest into reservations.

SEO

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

Web Diner

MAY 9, 2025

Let’s explore why some restaurants’ social media ads consistently drive reservations while others fall flat. Top-performing restaurants adjust their ad spend based on peak booking times, seasonal trends, and local events. Yet the median conversion rate for restaurant social ads hovers around 1%.

Social Media

Squirrel Systems

MAY 1, 2025

Introduce wine pairings or tasting events with online booking options. Leveraging Private Dining & Events with Online Booking Many restaurants have underutilized space that could generate additional revenue through private events. Consider: Using event management software to streamline inquiries, bookings, and deposits.

Loyalty Program

Lavu

APRIL 4, 2025

Measure Success : Track metrics like customer retention, average order value, and campaign engagement. Start using modern tools like integrated POS systems and online ordering to simplify data collection and campaign management. Digital Ordering : Track online behaviors and delivery preferences to send targeted messages.

Marketing

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). titled Chili’s and Texas Roadhouse: Full-Service Success in 2024.

Marketing

SpotOn

MARCH 24, 2025

Crisping tender dark meat and refilling syrup jars is one thing, but optimizing table service, managing reservations, and tracking inventory was a whole new challenge.  ” A reservation system helps Uptown's accommodate large parties. Moore programmed modifiers into his restaurant POS to speed up the ordering process.

Front of House

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. At some of the places that we go, we might end up spending $200 or $300 on dinner, or reservations might not be available for months. With R, they typically pay; it feels more of a special event when Im able to treat them. So thats how it works with us.

Back of House

Open for Business

NOVEMBER 20, 2024

For example, restaurants can use agentic AI to monitor inventory levels, automatically order supplies, and handle vendor communications. Handling reservations with ease OpenTable integrates with tools like PolyAI and Slang.ai. Use AI for inspiration, and avoid a direct copy and paste so your brand voice remains unique and original.

Point of Sale

SpotOn

OCTOBER 14, 2024

A restaurant POS takes orders and processes payments. This can impact your online ordering operation or invoicing for catering or private events. Marketing and loyalty tools, websites, online ordering, and delivery are all different line items that are sometimes bundled together. What does a POS system do?

POS