Remove Equipment Remove Online Ordering Remove POS
article thumbnail

How Restaurants Can Use Digital Hosts

Modern Restaurant Management

or place an order (for take out). Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. Access to the POS/online booking system if necessary. menu, hours, etc.),

article thumbnail

2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. As more diners continue to choose online ordering, delivery platforms will become an increasingly attractive target for cyberattackers.

2025 558
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

How Cybercriminals Exploit Third-Party Vendors to Attack Restaurants As online ordering continues to triumph and restaurants become more digital, opportunities for cybercriminals increase. Once they’ve gained access, hackers inject malicious code into the POS software. Also rising?

article thumbnail

Protecting Your Patrons and Profits: The Importance of MFA in Restaurant Operations

Modern Restaurant Management

stealing and selling passwords out of revenge or monetary gain) Whether through public-facing web apps or POS systems, restaurant owners without a clear cybersecurity strategy risk leaking private customer data and causing reputational damage. Does your POS system, online ordering platform, or accounting software hold sensitive data?

article thumbnail

The Best Restaurant Technology Of 2025

ChowNow

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? Are you aiming to speed up service, cut labor costs, or increase online sales? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. Are labor costs too high?

2025 195
article thumbnail

Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why.

article thumbnail

Restaurant Staff Training 101

7 Shifts

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours.

Training 195