Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

Beverage

Modern Restaurant Management

MARCH 21, 2025

We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. In an industry where every dollar county, rising food costs, labor shortages, and shrinking profit margins quickly become an uphill battle.

Technology

Modern Restaurant Management

MAY 2, 2025

To tackle these challenges, restaurant owners are relying more on digital tools like mobile ordering, self-service kiosks, and AI-powered workforce management. Self-order and payment kiosks as well as QR code menus are streamlining front-of-house operations, improving order accuracy and speeding up service.

Technology

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

Front of House

ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. The short answer?

Front of House

Goliath Consulting

JUNE 28, 2025

For many operators, it’s a practical, hardware-based solution that helps maintain service standards while keeping the kitchen and front-of-house running smoothly. The impact doesn’t stop in the back-of-house. Robots like BellaBot now deliver food directly to tables, improving both efficiency and guest experience.

Front of House

Modern Restaurant Management

JULY 24, 2025

In the fast-paced world of food service, communication is everything. From taking orders to coordinating back-of-house operations, every moment counts. Even small lapses in communication can lead to missed orders, long wait times, or a lack of coordination between front-of-house and kitchen staff.

Communication

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Consider your budget.

2025

Modern Restaurant Management

MAY 21, 2025

From the front-of-house ensuring a pleasant dining experience to the kitchen crew keeping up with orders and maintaining sanitized facilities, every process needs to run smoothly. Kitchen staff rely on hot water for sanitizing silverware, wiping down food prep areas, and quickly cleaning spills.

Front of House

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S. chain sales grew just 3.1

Loyalty Program

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. When backend systems work efficiently, it leads to faster, more accurate service.

POS

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. KDS Integration : Streamline order preparation with allergen-specific alerts.

Allergens

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Prime costs. Contribution margins.

License

Modern Restaurant Management

NOVEMBER 19, 2024

As a step further, offering a flexible menu catered to solo diners – with smaller portions to reduce food waste and allow the diner to taste more dishes – provides waiters with an additional opportunity to make personalized recommendations specific to these menu offerings.

Customer Experience

Lavu

MAY 23, 2025

With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. If you want to learn how to open a deli, follow these key steps to establish your brand and get the tools you need to serve customers great food and experiences. Youre not alone.

2025

SpotOn

MARCH 24, 2025

For many, chicken and waffles are the ultimate comfort food—indulgent, sweet and savory, hard to argue with. Chef Judy’s culinary expertise had drawn acclaim on Food Network shows like Chopped and Supermarket Stakeout , but neither Moore nor Chef Judy had run full-service restaurants. Servers save 3-5 minutes per table.”

Front of House

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Automatic Updates: No manual updates or downtime – systems update seamlessly.

POS

SpotOn

DECEMBER 27, 2024

Free food tastes better. You don't need a scientific study to know that a complimentary bread basket or coffee on the house becomes something greater than the sum of its parts. Loyalty programs offer a rare win-win for restaurant operators and guests alike. What are some different kinds of customer loyalty programs?

Loyalty Program

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business.

POS

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. One of the biggest struggles for restaurants post-covid is staffing.

Loyalty Program

Lavu

AUGUST 1, 2025

With technology playing a bigger role in dining, your POS system needs to handle payments, manage orders, track inventory, and even help with staff scheduling. Mobile POS : Perfect for food trucks, pop-ups, or tableside service. Self-Service Kiosks : Best for quick-service restaurants looking to cut labor costs and speed up orders.

POS

Paper Chase Accountancy

JULY 25, 2025

Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering. Detailed Inventory Control: Especially for restaurants, managing perishable inventory (food and beverage) requires meticulous tracking to minimize waste, control COGS margin , and ensure profitability.

Hospitality

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering

QSR Automations

JANUARY 31, 2025

By combining these two powerful solutions, restaurants can create seamless restaurant operations, reduce wasteboth food and laborand boost profitability. By combining these two powerful solutions, restaurants can create seamless restaurant operations, reduce wasteboth food and laborand boost profitability. The result?

Waste

Lavu

MAY 2, 2025

Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. This reduces the chance of errors or miscommunication.

Allergens

Lavu

AUGUST 1, 2025

A payment processor typically provides credit card machines or other equipment used to accept credit card payment. In this article, we break down the roles of payment processors and gateways, explain how they work together, and show why this technology is critical for seamless credit card payments.

POS

SpotOn

DECEMBER 30, 2024

But not entirely because of inflation, labor shortages, and high food costs. Gross profit margin subtracts only the Cost of Goods Sold (COGS) to determine the profitability of your food and beverages, while net profit margin subtracts all your costs to determine the profitability of your entire operation. We all know it.

Operations

Modern Restaurant Management

APRIL 1, 2025

Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Additionally, households making less than $50k ordered takeout and delivery far less frequently than their wealthier peers.

Pricing

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations

Perfect Daily Grind

JULY 4, 2025

The Chinese chain opened two stores in Greenwich Village and Chelsea, offering mobile app ordering and competitive pricing. The new printer is capable of high-quality resolution of up to 1200 x 1200 dots per inch, and can print across the front, back, sides, and bottom of coffee bags. lb over the next 15 months.

Pricing

Modern Restaurant Management

FEBRUARY 3, 2025

Leverage Technology to Reduce Staffing Needs With potential workforce shortages, investing in technology can help maintain service quality with fewer employees: Self-Ordering Kiosks and Mobile Apps – Allow customers to place their own orders, reducing the need for front-of-house staff.

Restaurant Law

Perfect Daily Grind

JULY 25, 2025

Meanwhile, Climatempo forecasted a cold front through some of Brazil’s coffee-growing regions, potentially bringing crop-damaging frost. Farmer Brothers sold assets worth approximately US $100m to TreeHouse Foods in June 2023. Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week.

Pricing

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023. Two primary methods are involved.

Front of House

Modern Restaurant Management

JULY 27, 2021

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. Too Much Tech Is Not a Solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House