MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts
Modern Restaurant Management
JUNE 27, 2025
The lowest ratings are related to the digital experience, which also shows the most deterioration. Both brand and operators surveyed report that their AI investments are generating a high impact today in customer experience (52 percent of brands, 84 percent of operators) and inventory management (35 percent and 25 percent), among other areas.
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