Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Mad Mobile

JUNE 7, 2024

However, modern bar POS systems can create customer profiles from the swipe of a credit card or when guests sign up for your establishment’s loyalty program. Consider this… Bar POS systems track a wide variety of data points about each and every customer who swipes a credit card or joins a loyalty program.

POS 45

POS Bar Loyalty Program Point of Sale 45

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. The hostess was sent to the hospital with non-life-threatening injuries. Owned media are simply communication channels the restaurant controls.

Communication 192

Communication Social Media Menu Loyalty Program 192

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Restaurants are already offering 3D virtual tours with a choice of seating. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Mad Mobile

FEBRUARY 16, 2024

From faster ordering and bill pay to instant marketing impact, QR codes remove costly steps in your operations and give your customers the tools to create their own individual experience – right from their personal devices. This real-time marketing is direct and effective, turning the casual diner into a loyal patron.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Seasonal Menu 78

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year.

Franchise 199

Franchise Franchising 2020 2021 199

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. I found a lot of loyalty in the team we were able to build here,” she says. Good and Hull applied for a Paycheck Protection Program loan to cover payroll when business picked up.

Front of House 111

Front of House Back of House Guest Recovery Loyalty Program 111

Restaurant Clicks

JANUARY 17, 2020

Luckily, there are plenty of specials that will get customers in the door and filling seats. . Loyalty Programs. Loyalty Programs. Loyalty programs are a great way to keep customers coming back after an initial visit. Bars can offer loyalty specials for attending a certain amount of happy hours.

Loyalty Program 78

Loyalty Program Email Marketing Online Ordering Coupons 78

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. There are only so many seats a given area can support.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. Traditional marketing is associated with big dollar signs. Restaurant marketing is easier than ever, and there are dozens of creative strategies to try. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

7 Shifts

FEBRUARY 8, 2024

Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. OpenTable seats around 1.6 Point-of-sale, inventory, loyalty, online ordering, and marketing software rolled into one app — just to name a few.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. OpenTable seats around 1.6 Point-of-sale, inventory, loyalty, online ordering, and marketing software rolled into one app — just to name a few.

Operations 352

Operations Management Management Mobile Ordering 352

7 Shifts

MARCH 10, 2022

The team communication tool from 7shifts solves for the ranging conversations, text threads, and email chains that seem to go nowhere. OpenTable seats more than one billion diners per year and serves as a reservation provider for more than 60,000 restaurants and venues. Team Communication. Apple | Android. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

7 Shifts

FEBRUARY 7, 2024

Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. ChowNow : Online ordering, marketing, and operations with a commission-free marketplace and a smart dispatching system. Ideal for venues with simpler or more limited offerings.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Touch Bistro

MAY 31, 2021

You’re also in the business of hospitality. And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more.

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Open for Business

OCTOBER 26, 2022

Many of the biggest names in hospitality now depend on it to delight guests and keep them coming back. Offer better hospitality through personalization. Run more targeted marketing campaigns. It includes guests’ email addresses and phone numbers. Offer better hospitality through personalization.

Email Marketing 78

Email Marketing Customer Service Online Ordering Customer Experience 78

Modern Restaurant Management

SEPTEMBER 14, 2021

She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. The importance of making guests feel comfortable.

2020 184

2020 Mobile Ordering Guest Recovery Customer Service 184

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Altering seating arrangements to improve spacing between guests. Installing self-serve micro markets and pop-up groceries.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

JUNE 19, 2020

Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. a WiFi marketing and analytics platform for digital agencies, in December 2019. PPP Forgiveness Links and EZ App. Bloom Intelligence Acquires SuperFi.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Additionally, Joy Lai has been promoted to Chief Operating Officer from her previous position as Chief Marketing Officer.

Kitchen Safety 134

Kitchen Safety Online Ordering Food Safety Point of Sale 134

Modern Restaurant Management

OCTOBER 29, 2020

Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. He spent 55 years with the same company in the hospitality industry before starting Freddy’s. “Our mission is to help restaurants survive this pandemic and thrive beyond it.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

JULY 1, 2021

Top Foods Across Major Markets. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. They don’t have the luxury of time or space to check emails on a computer, join a town-hall meeting with the CEO, and other programs/activities that only office workers can have access to. Cinnamon apple pie: (+584 percent).

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

AUGUST 19, 2020

As COVID-19 first confronted the Restaurant / Hospitality industry, contactless payment and curbside delivery strategies gained prominence to help to ease concerns. The ability to mine customer data and distill insights that drive loyalty, and perhaps more importantly trust, will become necessary as we emerge from the pandemic.

Kitchen Safety 223

Kitchen Safety Food Safety Loyalty Program Technology 223

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 137

Food Safety Loyalty Program Kitchen Safety Online Ordering 137