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Service Your Equipment Before It’s a Problem Now’s the time to inspect and maintain high-impact equipment. Move heat-producing equipment like grills and fryers away from cold prep stations or POS systems. Here’s how to prep your kitchen to beat the heat.
Keep your POS systems encrypted and updated, install robust firewalls and anti-malware software, and regularly patch vulnerabilities. Train Employees on Security Protocols Equip your team with holiday-specific training to identify suspicious behavior, manage unruly guests, and respond to emergencies.
However, nearly 29 percent have successfully reduced labor costs by leveraging POS sales data to accurately predict staffing needs, ensuring efficient deployment without compromising service quality. The TouchBistro 2025 State of Restaurants Report revealed that 99 percent of operators are spending more on labor.
For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. If customer retention is a priority consider a digital loyalty program or automated marketing tools. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod.
Let’s explore 26 proven online marketing strategies to help your restaurant thrive. Target location-specific searches for more visibility The ultimate goal of your online marketing campaigns should be to bring in local customers to your restaurant. To do so, you must have an optimized website and engaging social media profiles.
What the data doesnt show is just how many of these restaurant closures come down to preventable issues, like: Poor financial management No marketing plan Lack of clarity around the restaurants concept The key takeaway here is: failure is not inevitable. Lack of Marketing and Visibility The Issue: Hoping if you build it, they will come.
By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These tools make it easier to ensure that equipment will fit properly.
Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions can often feel cold or disconnected. But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in.
Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. AI-powered kitchen equipment can detect these changes in real-time and adjust the heat automatically based on volume. Artificial intelligence (AI) is everywhere right now. The short answer?
These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.
Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. This helps create personalized marketing campaigns and promotions, encouraging repeat business and enhancing the customer experience.
For his restaurant, embracing robotics has become part of staying competitive in a challenging labor market. Upfront capital costs, ongoing IT support for POS and sensor maintenance, and internal cultural resistance from staff are all common challenges with implementation. On the beverage side, robotic bartenders like Cecilia.ai
How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits.
Cloud-Based POS Systems are transforming how restaurants operate by enabling remote management, faster updates, and seamless integration with other tools. Cloud-based POS systems are transforming the restaurant industry by addressing common challenges like outdated technology, inefficiencies, and data management issues.
At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are. COVID has also forced the industry to rethink how we treat our entire team.
A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. In this post, we’ll explore how a restaurant POS system works and the specific ways it transforms daily operations for long-term success.
If youve ever wondered how does a POS system work , youre not alone. A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. In this post, well break down how does a POS system works and why its essential for restaurants, cafes, and other growing businesses.
Starting with a reliable POS system is the best first step for adding online ordering capabilities and kitchen display systems. Emailmarketing campaigns that highlight seasonal specials and exclusive member offers maintain guest engagement between visits.
Guests get free food and operators gain a database of loyal customers, a tool for increasing sales, and a way to differentiate themselves in a competitive market. When loyalty integrates with the POS it makes for smooth checkout transactions. Your loyalty program expenses fall under your marketing budget.
Be sure to spread the word about any event via emailmarketing and social media. If your gastropub has a large physical footprint, equipping servers with a handheld POS system can help them turn tables faster and get orders to the kitchen more quickly and accurately.
Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. You can keep track of your inventory through your POS system, which is integrated with inventory tracking.
“At SpotOn, we believe in technology that works the way restaurants work—but also in backing it with something bigger: people who care,” said Kevin Bryla, Chief Marketing Officer at SpotOn. “This campaign is about lifting up the entire industry with knowledge and community that make real-world profit possible.”
These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." – John Campbell, owner of RiverPalm Terrace Small businesses had no choice but to dive headfirst into digital marketing during the pandemic. The pandemic changed how businesses market, no doubt about it.
As a global leader in hospitality industry accounting and advisory services, Paperchase empowers businesses across diverse markets to navigate their financial complexities with precision and foresight. Tip Management and Reporting: Ensuring accurate calculation, distribution, and reporting of tips for compliance and employee satisfaction.
You should be able to find this data in your POS reporting. Look in your POS reporting for hourly labor and check your books for the others. These include rent, utilities, licenses, equipment, repairs, credit card processing fees—anything that's not labor or COGS. Labor costs. Overhead costs.
SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.
Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and emailmarketing (53 percent). Restaurant Workforce Report The restaurant industry grew overall by 1.72
Choosing a local bookkeeping service can offer industry-specific expertise and tailored strategies for LA’s dynamic restaurant market. By tailoring strategies to the ever-changing LA market, these services offer a level of insight and adaptability that generic solutions can’t match.
There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. The POS system works in concert with the smart device at the table, sending the bill directly to the customer. Connected Equipment. But where can you start?
Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. By comparing the information collected over time, you can better understand changes in your business and your market. Many ask for the name and email or phone number of the customer. POS System.
To do this effectively and successfully, brands will need to dive into the customer data gathered from their POS system. Strong loyalty programs incentivize direct sales and include everything a brand needs to implement a winning marketing strategy, … While it may be easy to think that a sale is a sale, that’s just not the case.
These tags enable staff and operators to surface detailed guest information, including itemized POS data, visit length and frequency, spend history, and even wine preferences. Leveraging guest data from both on- and off-premises, operators can also use personalized marketing automation to boost guest loyalty.
The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. This would allow owners to cultivate more personal relationships to increase customer loyalty and better market to each individual. restaurant sales are expected to reach 898 billion dollars by the end of 2022.
As self-driving cars increasingly take over the market, other industries will have to adapt. Restaurants will likely increase their marketing presence in areas such as the screens in autonomous vehicles. With the increasing presence of robotic equipment, kitchen staff are going to be required to possess non-traditional skillsets.
Secondarily, how to streamline those customers and the various channels they arrive from into an email subscription, a loyalty program addition or an app downloaded for future marketing purposes. There is a difference between when your ordering tools are integrated directly into the POS, or when they are aggregated externally.
5 Use social media and emailmarketing to promote Super Bowl specials and gift card promotions to attract customers. Between social media, loyalty programs, apps and email/text, restaurants have a built-in database of loyal customers. This can help increase sales and also encourage repeat business.
The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. But I also think today’s restaurant tech is simply better equipped to help them with that expansion.
Also, consider investing in a new POS system. Today your POS system can process credit cards, track sales, simplify bookkeeping, and much more. A POS system can save restaurant owners time and money while increasing their efficiency and effectiveness. POS systems offer more accurate sales reporting and shorter transaction times.
As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. Every restaurant operation needs solutions for the challenges presented by ordering, POS, back-office operations, and loyalty programs.
Be In Charge of Your Own Marketing. From email and text to social media marketing, let your customer base know you’re participating in Restaurant Week and what kind of discounts you will be offering. Easy-to-use handheld POS devices can help you ensure order accuracy, turn tables faster, and improve throughput.
You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Equipment : What equipment will you need? Pricing should match your target market and theme.
Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028. Artificial intelligence (AI) has emerged as another advantage for attackers, enabling them to personalize phishing emails for highly effective business email compromise scams to introduce ransomware packages at scale.
When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Across European markets, Visa is investing to increase the number of digital payment acceptance devices within shops by more than 50 percent.
Maximize Throughput with Tablet POS. Tablet POS, when leveraged as self-ordering kiosks, helps reduce face-to-face contact between servers and customers. This results in a faster time-to-market to excite customers of changes to keep your restaurant top of mind.
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