Thu.Sep 26, 2024

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What Should a Restaurant Give You When It’s Your Birthday?

EATER

Lille Allen/Eater A slice of cake and glass of Champagne are customary, but some places go the extra mile I love birthdays. It’s fun to get dressed up, go to a fancy restaurant, and await the pièce de résistance: a slice of cake with a glowing candle on top and, maybe, some singing. A flute of Champagne works, too. So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after

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Have it Your Way: Restaurants and Consumers Unite with Tech

Modern Restaurant Management

Diners want their guest experience to go their way. This is what the service industry in America is based on – the customer is always right. Many restaurants have embraced the age of personalization, in which customers and businesses can mutually benefit from using technology to give and receive what they want. Accommodating a New Consumer Culture In the 80s and 90s, social trends were all about conformity.

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ChowNow’s Guide to Restaurant Email Marketing: With Tips & Examples

ChowNow

Email marketing is a powerful tool to drive repeat orders and boost diner loyalty. Not only do the majority of customers like to be contacted by brands via email according to surveys , the average Return on Investment for email marketing is $36 for every dollar spent. That makes restaurant email marketing a valuable channel for diners and for you. In this guide, we’ll walk you through some best practices to ensure your emails stand out and drive orders.

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‘Brand Experiences Create Memories.’

Modern Restaurant Management

“We will be the number one restaurant in the world.” That’s what restauranteur Will Guidara wrote on a cocktail napkin whilst sitting in a hotel bar after the prestigious World’s 50 Best Restaurants awards ceremony in 2010. That year, Guidara’s Eleven Madison Park in New York had placed last on the list. There was nothing to smile about and Guidara and chef Daniel Humm needed to do a lot of work to climb the ranks of the world’s most sought-after fine dining experiences.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Wagamama takes control of its U.S. operations

Restaurant Business

With sights set on growth, the U.K.-based casual-dining chain has acquired the eight locations in the United States that were previously owned by a joint venture.

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How Challenges with Restaurant Labor and Scheduling Can Slow Growth

Crunchtime

As part of this multi-part series, we’re highlighting four focus areas of operational excellence that, if executed well, pave the way for confident growth:

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Nicholas Sparks’s 16-Splenda Chicken Salad Is Absolutely Diabolical

EATER

Nicholas Sparks’s recipe for chicken salad is pretty straightforward, except for the Splenda. | Bettina Makalintal A recent feature of the author in the “New York Times” revealed a chicken salad recipe with a shocking secret ingredient. So of course I had to try it. Earlier this week, the New York Times ’ real estate section published a feature on Nicholas Sparks , the author of hit novels The Notebook , A Walk to Remember , and Dear John , among others.

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Restaurateur José Andrés to open luxury hotel with private club

Restaurant Business

To be called The Bazaar Hotel, the 67-room property in Washington, D.C.'s well-heeled Georgetown neighborhood will be designed to bring together thought leaders at a members-only penthouse club.

Hotels 110
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Former Workers at LA’s Otium Still Haven’t Gotten Their Final Paychecks

EATER

Fifteen former workers at the upscale Broad-adjacent restaurant gathered on September 25 to demand thousands of dollars of unpaid wages

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Chick-fil-A is making another run at the U.K.

Restaurant Business

The chicken sandwich chain, which closed its lone location there five years ago, plans five locations in the country and a $100 million investment to make it work.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Chef Anastacia Quiñones-Pittman’s Ultimate Food Guide to the State Fair of Texas

EATER

From cotton candy cover bacon to pickles hidden in cereal and ice cream, she eats it all

Food 121
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CloudKitchens is hit with a pair of lawsuits

Restaurant Business

The ghost kitchen company run by Travis Kalanick is accused of discriminating against a female employee and misleading consumers with virtual restaurant brands.

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We’ve Reached Peak Frozen Waffle. Here Are the Best.

EATER

Lille Allen/Eater Blueberry, cheese, and Liège waffles galore If you want to see how far we’ve progressed as a society, look no further than the rows of frozen waffles in the freezer aisle. Eggo once dominated this space to such a degree that its name was synonymous with it, but smaller and newer brands are staking their own claims with cheesy waffles that question why savory waffles hadn’t existed in the first place, gluten-free waffles with impressively bouncy texture, and even a waffle filled

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Carl Karcher's rags-to-riches story would make a killer mini-series. Here's the outline

Restaurant Business

Restaurant Rewind: The founder of Carl's Jr. borrowed against his old Plymouth to fund his first venture. The $326 bet would grow into a multi-billion-dollar empire Karcher would subsequently lose and regain, leaving behind a rich legacy in the process.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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José Andrés Is Opening a D.C. Hotel

EATER

The superstar chef’s newly announced Bazaar House debuts in Georgetown in 2027

Hotels 109
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For some restaurants, scent marketing is in the air

Restaurant Business

Restaurants are increasingly using custom fragrance as both a branding tool and a way to mask foul smells.

Marketing 118
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Justice Department adds muscle to restaurants' fight to temper credit-card swipe fees

Restaurant Business

The department has filed a lawsuit against Visa, saying it illegally stifles competition. It's an argument the industry has been sounding for years.

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Seattle's one-man delivery business gets ready to grow

Restaurant Business

Tony Illes started Tony Delivers with the goal of offering affordable food delivery with a personal touch. Now he wants to turn his hustle into an app.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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A reminder that ease and convenience usually win

Restaurant Business

The Bottom Line: As a recent study on third-party delivery demonstrates, convenience and ease will drive sales. Even during a difficult environment.

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Habit Burger to In-N-Out: It's OK to be No. 2

Restaurant Business

Marketing Bites: The Yum Brands’ burger chain is engaging in a cheeky war of words against the Double-Double slinger.

Marketing 102