Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Unlike a mobile app, a progressive web app runs in a browser, which means customers can access it from their phone, tablet, or any other device (without the need to download anything).

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Download the Restaurant Trends for 2022 report for more details.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. . Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology . billion in 2017 to reach $25.1 billion annually by 2023!

2021 98

2021 Email Marketing Demo Loyalty Program 98

Modern Restaurant Management

JUNE 3, 2021

Brands that accelerated investments in technology and logistics to deliver faster and more frictionless service during the pandemic are beginning to level the playing field, but now there’s a race to roll out restaurants of the future. Apps are being downloaded for convenience and discounts. Download the report here.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Bingage

MAY 24, 2022

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology. billion in 2017 to reach $25.1 billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Modern Restaurant Management

SEPTEMBER 15, 2021

51 percent of those 18-34 would choose one restaurant over another if they can order online through a website or app to pick up at a restaurant. Convenience is key when it comes to technological innovations, especially when appealing to younger audiences. For more information and to download the report, visit FMI.org/GrocerySpeaks.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Deliverect

AUGUST 15, 2020

The company now provides the full suite of software including tableside ordering fully integrated with their iPad POS system, as well as reservations, kitchen display systems, marketing CRM systems, and loyalty programs. Toast , based out of Boston, Massachusetts, has grown into an all-round restaurant management system.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Deliverect

DECEMBER 27, 2020

Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology. While third-party restaurant aggregators were already a popular online ordering option, the COVID-19 pandemic resulted in a surge of new downloads.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

MBB Hospitality

DECEMBER 29, 2020

In this new age of ever-changing technology, it is important to keep up with the times and make sure your restaurant’s website is in good shape. If your restaurant’s website hasn’t been updated recently and is looking like a relic of the 2010 web page you started with, it may be time for a restaurant website redesign.

Mobile Ordering 52

Mobile Ordering Website Management SEO Online Ordering 52

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Download Now. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology. billion in 2017 to reach $25.1 billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology. billion in 2017 to reach $25.1 billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Deliverect

DECEMBER 27, 2020

Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology. While third-party restaurant aggregators were already a popular online ordering option, the COVID-19 pandemic resulted in a surge of new downloads.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Brad Duea – CEO, Restaurant REVOLUTION Technologies. Barbara Castiglia , MODERATOR – Modern Restaurant Management.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Restaurant365

FEBRUARY 25, 2020

Understanding your CoGS through accurate tracking with restaurant inventory management software helps you monitor how much profit you make per plate, informing critical menu engineering decisions. Upgrading Restaurant Technology. Manage Your Online Presence. Labor is one of your restaurant’s largest costs.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. "The program is inventive and very attractive to our guests." The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

FEBRUARY 16, 2021

Technology and automation, once considered an additional expense, has now become a necessity in the F&B industry. Technology and automation have helped restaurants transform in the way how they operate and thrive in the new connected and contactless era. 6 Technology Trends For Restaurants In 2021. Contactless Payments.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

FEBRUARY 25, 2020

Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.” In announcing the final rule, NLRB Chairman John F.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Apicbase

JUNE 20, 2022

Preferably, they have managed a team before. Free download. These are the primary sources potential restaurant owners turn to when evaluating franchise opportunities: Your current and past franchisees Your website and social media Industry events Franchise opportunity lists The wildcard: your customer database.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. ” Optimism Is Returning. Pet Supplies Plus. Planet Fitness. Sonic Drive-In. Urban Air Adventure Park.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The full report and methodology can be downloaded at InspirePRGroup.com. Yelp Economic Average. Third-Party Delivery Impact.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

“People are slowly starting to enjoy sitting down at restaurants again, but don’t discount the value of convenience,” says David VanAmburg, Managing Director at the ACSI. ” For a full overview of Mood Media’s latest survey findings and to download the booklet, click here. Paytronix Systems, Inc.,

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154