Remove Dine-in Remove Inventory Remove Mobile Ordering
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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

The future of dining will center on creating smarter, simpler, and more personal experiences for customers. AI moves from nice-to-have to must-have Many QSRs experimented with AI-driven solutions in 2024, such as in-app chatbots and personalized order recommendations.

2025 450
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2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. As more diners continue to choose online ordering, delivery platforms will become an increasingly attractive target for cyberattackers. The restaurant experience has quickly become a digital landscape.

2025 558
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Embracing the Future: Key Trends Shaping the Restaurant, Bar, and Hospitality Industry in 2025

Modern Restaurant Management

Self-serve kiosks, QR-code menus, and personalized ordering systems will continue to redefine how patrons interact with venues. Advances in AI and customer relationship management (CRM) tools allow businesses to analyze customer behavior, predict preferences, and craft hyper-personalized dining and drinking experiences.

2025 346
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Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. It’s no secret that restaurants with more than one location depend on standardization to thrive.

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Physical menus are being replaced by the increased use of mobile-centric applications, such as restaurant apps and QR codes. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. In quick-serve restaurants, staff can focus on preparing food rather than taking orders.

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Twenty Years of Change: How Hospitality Tech Evolved and What’s Next

Modern Restaurant Management

Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. We saw widespread adoption of mobile payments, digital ordering, and contactless dining almost overnight.

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Value Is the New Battleground for Loyalty

Modern Restaurant Management

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Diners are looking for a better overall experience, from streamlined ordering to more inviting restaurant environments. The survey of 1,500 U.S.-based For the third year in a row, consumers want more kiosks.