7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

JULY 12, 2022

Reach guests choosing to order-in by creating a Restaurant Week takeout menu—all you need is online ordering technology that enables you to pace and fulfill to-go orders while also serving a full dining room (providing you with two revenue streams). Be In Charge of Your Own Marketing.

Loyalty Program 220

Loyalty Program Online Ordering Point of Sale Customer Experience 220

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. From a customer perspective, they would be able to drive their own dining experiences at their own pace without waiting on a server to visit their table or flag someone down.

Loyalty Program 223

Loyalty Program Mobile Ordering Employee Relations Customer Experience 223

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Restaurant Engine

MAY 22, 2024

Knowing this can help you craft a marketing strategy to get more office workers in your restaurant over the lunch hour. You can help them out with their weekly food budget while also encouraging them to dine at your restaurant. With your reward plan, the key is to keep marketing to your diners. tweet this) How?

Loyalty Program 109

Loyalty Program Email Marketing Coupons Online Ordering 109

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Lean into marketing Summer brings a shift in consumer behavior and preferences. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. In this article, we uncover the five customer benefits of introducing a POS System. #1: When you add a POS system , you can meet the needs of all of your customers.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns.

2024 198

2024 Online Ordering Website Management 2023 198

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Yes, dine in numbers are way down (only 27 percent of patrons have dined in since COVID-19 began, per sense360).

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Restaurant Week is all about creating great food experiences, and in the pandemic era, this means branching out from the old dine-in-only norms and offering attractive takeout options. And that's not all.

Loyalty Program 190

Loyalty Program Online Ordering Social Media Mobile Ordering 190

The Restaurant Times

DECEMBER 28, 2020

Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 85

Customer Experience Loyalty Program Email Marketing Customer Service 85

Open for Business

NOVEMBER 21, 2022

Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. It can sync with a loyalty program. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 1, 2021

Maximize Throughput with Tablet POS. Tablet POS, when leveraged as self-ordering kiosks, helps reduce face-to-face contact between servers and customers. This results in a faster time-to-market to excite customers of changes to keep your restaurant top of mind. The digital transformation is leaving no industry untouched.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Inventory management software updates stock levels based on POS data on what guests order. With the promise of lower labor costs, less waste, more effective marketing, and a better guest experience, it’s easy to see why.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Apicbase

AUGUST 5, 2022

If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Okay, stop right there, if you’ve started googling for a restaurant marketing agency.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

SpotOn

APRIL 8, 2024

Consider allowing guests to opt out of email marketing content about this specific holiday and encourage staff to swap shifts if necessary for their wellbeing. Below are 6 ideas to adapt your regular menu, which can be updated in your restaurant POS. Moms aren't the only winners, however.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Seasonal Menu 78

Lavu

MARCH 6, 2020

At the heart of restaurant technology for marketing is customer analytics. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . The aim is to encourage repeat customers and cultivate customer loyalty.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. Team empathy Guest empathy What is empathy?

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. App downloads remain strong.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

The Restaurant Times

SEPTEMBER 30, 2021

Digital ordering, therefore, has revolutionized the entire dining industry by making the ordering process systematic and boosting restaurant sales even at a time of crisis. . Did you know that the Indian online delivery market is predicted to grow at a CAGR of 28.94% in the next five forecasted years?

Ordering 52

Ordering Online Ordering Point of Sale Loyalty Program 52

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Bingage

MAY 24, 2022

Choose Personalised marketing (Instead of Bulk SMS). SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. How does it work?

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

BNG Point of Sale

AUGUST 25, 2021

1: Expand Your Service Capabilities with POS Software . Today’s POS systems can inform these customers via text when orders are ready to ensure the food is picked up on time, speeding the flow of orders from the kitchen. . #2: Boosting Restaurant Industry Sales in 2021 . But how do you do it? .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

BNG Point of Sale

SEPTEMBER 2, 2021

Customer choice when it comes to menu offerings and choosing a restaurant for dining out or ordering takeout is abundant in the restaurant industry, which is highly competitive. On the contrary, if you are targeting customers for your fine dining restaurant in a posh locality, then you can keep the prices higher. .

Point of Sale 52

Point of Sale Food Loyalty Program Online Ordering 52

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Gourmet Marketing

AUGUST 17, 2021

These include reservation management, waitlist management, table management, and POS integration. . This guest data platform also ties into a full-featured table and reservation management system to power your restaurant operations, customer feedback, marketing, and analytics. Yelp Reservation. Eat App offers two pricing tiers.

Loyalty Program 52

Loyalty Program Reservations Online Ordering Website Management 52