Next Restaurants

SEPTEMBER 3, 2020

Most likely there’s something wrong with your website’s design Let’s go through some key restaurant web design steps that you should take to improve conversions. Optimize Your Restaurant’s Website for Mobile Access. Mobile access recently overtook the computer and that gap is only going to grow as the years roll by.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

OneDine

SEPTEMBER 26, 2023

From menu engineering to leveraging loyalty programs and instant guest feedback, these secrets are key to ensuring the long-term success of your restaurant. Menu Engineering: The Art of Profitability Menu engineering is a strategic approach to designing your menu that goes beyond listing dishes. Blanket rewards are OUT!

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

7 Shifts

JULY 16, 2021

Design the Floor Plan Layout. Sourcing Equipment. Mobile Coffee Shops (Carts and Trucks). A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Design the Floor Plan Layout. Source: Smart Draw.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

The Restaurant Times

JULY 31, 2020

Optimize Your Online Ordering System. In a cloud kitchen business, most of the orders received are via the website/mobile app. Therefore, it’s essential to formulate strategies to increase your average order value on these channels. Incentive Programs. to generate repeat business and make better sales. .

Loyalty Program 95

Loyalty Program Marketing Mobile Ordering Online Ordering 95

Squirrel Systems

FEBRUARY 16, 2024

Consumers are increasingly aware of the environmental impact of their food choices, leading to a surge in demand for locally sourced, organic, and plant-based options. Contactless services, mobile ordering, and AI-driven personalization will become more prevalent, reflecting the growing integration of technology into the dining experience.

2024 52

2024 Technology Menu Mobile Ordering 52

Culinary Digital

APRIL 5, 2023

It should be able to handle a growing number of customers, orders, and menu items without slowing down or compromising efficiency. User-Friendliness Source : Adobe Stock The foodservice software you choose should be easy to use and navigate, even for non-technical staff. Mobile compatibility so staff can access the software on-the-go.

Loyalty Program 52

Loyalty Program Mobile Ordering Customer Experience POS 52

Modern Restaurant Management

JULY 14, 2020

Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020.

Mobile Ordering 135

Mobile Ordering Certification Loyalty Program Kitchen Safety 135

Touch Bistro

MAY 18, 2021

Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more. As mentioned already, an ESP is a service that’s specifically been designed to help you to build email lists and send emails to your subscribers.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 126

Technology Operations Loyalty Program Point of Sale 126

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class training program to develop them.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 124

2021 Loyalty Program Mobile Ordering Consumer Goods 124

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

2020 164

2020 Loyalty Program Point of Sale 2019 164

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. Source: Yelp ).

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 173

2021 Loyalty Program Retail Online Ordering 173

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com. Source: Schlotzskys.com. Source: PizzaMyHeart.co Schlotzsky’s.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Modern Restaurant Management

JANUARY 2, 2024

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 193

2024 Fast Casual Insurance Food Safety 193

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

BNG Point of Sale

OCTOBER 13, 2021

A POS targets pinpointed messages that match customer interests, thus aiding marketing initiatives, including gift cards and loyalty programs. POS hardware examples include: A mobile device, such as a smartphone or tablet, and any proprietary hardware options. Mobile POS Systems (mPOS Systems). Let’s review both.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

The Restaurant Times

JUNE 11, 2021

Instead of carrying out numerous third-party integrations company-by-company for different purposes like billing or order management, it is better to go in for a multi-purpose POS system that manages it all. . Source: DinePlan. Let us see how. 8 Features To Look For In POS System For Restaurants. Generates Detailed Reports.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic.

Fast Casual 141

Fast Casual Food Safety Loyalty Program Customer Experience 141

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. ” Optimism Is Returning.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 130

2020 Mobile Ordering Online Ordering Merchandise 130

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 114

Compost Loyalty Program Back of House Customer Service 114