Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 186

Technology Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

Technology 178

Technology Dietary Restrictions Mobile Ordering Point of Sale 178

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants. Where are we now?

Technology 193

Technology 2005 Mobile Ordering Point of Sale 193

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Menus were trimmed to a fraction of original size. Archaic and revenue draining.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. including the adoption of popular mobile wallets. remain eager to dine out.

Customer Experience 186

Customer Experience Loyalty Program Mobile Ordering Point of Sale 186

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. Meanwhile, mobile delivery and online takeouts, or even opening an online store can be new revenue streams. Noma, for instance, will pivot into a food lab, and a pop-up restaurant, and may even offer Noma-branded products , which will ultimately require some form of platform and technology.

Fine Dining 193

Fine Dining Technology Front of House Sustainability 193

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 166

Technology Front of House Online Ordering Back of House 166

Modern Restaurant Management

AUGUST 30, 2021

The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S.

Innovation 193

Innovation Technology Franchise Franchising 193

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. People come here to get away from technology, not use it.”

Hospitality 204

Hospitality Technology Mobile Ordering Food Safety 204

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

Delivery 120

Delivery Cash Management Point of Sale Back of House 120

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” Illness Resurgence is Highly Likely .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected. Strengthen Customer Retention.

Mobile Ordering 185

Mobile Ordering Front of House Back of House Consumer Goods 185

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 184

Technology Healthcare Social Media Mobile Ordering 184

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Set up Designated Pickup and Delivery Space. This can also streamline your pickup and delivery operations. . Download our FocusON brochure.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. People are self-quarantining at home, on edge and ordering in. What does the delivery customer expect now? Delivery customers want restaurants to follow CDC guidelines (and be vocal about it!).

Delivery 196

Delivery Food Safety Mobile Ordering Customer Experience 196

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. But whether it’s mobile apps, kiosks, tablet-wielding employees, or AI and ML tools, they all rely on QSRs having a sound network infrastructure in place. Enabling Flexible Ordering.

Mobile Ordering 193

Mobile Ordering Online Ordering Front of House Fine Dining 193

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering.

Loyalty Program 156

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 156

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

NOVEMBER 15, 2023

The restaurant industry is changing quickly, and technology plays a big role. It only exists online; customers can order food through a delivery app. Mobile Optimization : Optimize your website for mobile devices. List on Delivery Apps Customers today want convenience, so delivery apps are very important.

Marketing 193

Marketing SEO Social Media Mobile Ordering 193

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Technology in the restaurant industry makes wait times less frustrating for guests. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software.

Mobile Ordering 202

Mobile Ordering Cash Management Online Ordering Front of House 202

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Streamlining Technology-Driven Convenience For restaurants aiming to offer the utmost convenience, POS solutions are indispensable.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

MARCH 23, 2020

The past few weeks have proven how quickly the way in which we dine is shifting and evolving and fast forwarded a number of technology trends. Here are some technologies that will continue to be part of any restaurant’s day-to-day operations. Table Tech : Pay-at-the-Table is the new Lazy Susan of the wait-staff world.

Technology 133

Technology Loyalty Program Customer Experience Mobile Ordering 133

Restaurant365

JUNE 17, 2022

Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. Panino Giusto is embracing technology, including Oracle MICROS Simphony Point-of-Sale to help pivot and deliver a safer, pleasurable experience to customers.

Technology 127

Technology Operations Loyalty Program Point of Sale 127

The Rail

APRIL 25, 2023

By Madhu Kesavan, Contributor In recent years, restaurant delivery has become increasingly popular as consumers demand more convenient ways to enjoy their favorite meals. However, with increased demand comes the need for effective delivery management. However, with increased demand comes the need for effective delivery management.

2023 59

2023 Delivery Management Management 59

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience.

Mobile Ordering 216

Mobile Ordering Fast Casual Download Customer Experience 216

Modern Restaurant Management

DECEMBER 20, 2021

With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. A good mobile experience. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Consulting. Asset Tracking Software.

Innovation 208

Innovation Technology Management Management 208

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 223

Loyalty Program Mobile Ordering Employee Relations Customer Experience 223

Lavu

OCTOBER 13, 2023

Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Ways to Improve Your Restaurant Table Turnover Rate with Technology 1.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

NOVEMBER 19, 2019

Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online orders as recently as three years ago, now see over 30 percent of their revenue come from delivery platforms.

Delivery 143

Delivery Front of House Back of House Mobile Ordering 143