Modern Restaurant Management

JANUARY 27, 2021

COVID-19 has forced restaurants to rely on takeout and delivery sales to drive the majority of their sales. Third-party delivery apps worked in a pinch to help restaurants quickly switch away from dine-in to takeout. As a long-term solution, though, delivery apps pose as many problems to restaurants as they do solutions.

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Ordering Online Ordering Social Media Delivery 216

EATER

FEBRUARY 23, 2024

Thankfully, I’ve come around to a better, less wasteful approach: I source these fun, little add-ons from the “extra sauces” part of a restaurant’s delivery menu. I always, always order a side or two of kimchi to eat with the next day’s meal.

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Delivery Ordering Back of House 2024 109

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. The job of telling apart real bad behavior from regular problems becomes a puzzle for delivery apps. In both instances, the customer requests a refund, even if they did, in fact, receive the order.

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Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

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Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

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Online Ordering 2021 Delivery Ordering 146

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

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Delivery Cash Management Point of Sale Back of House 135

Restaurant Clicks

DECEMBER 17, 2021

In 1902, George Wood opened up a milk processing plant in Wawa, Pennsylvania, but in the 1960s, when milk delivery decreased in popularity, the company opened storefronts, and the rest is history! There is also a Wawa secret menu with specials that come around a few times a year. Wawa Secret Menu Items. Rainbow Bagels.

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Menu Ordering Seasonal Menu Social Media 119

Modern Restaurant Management

JANUARY 28, 2020

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. consumers order delivery or takeout once a week. Projected U.S.

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Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That means essentially ignoring the food cost percentage of delivery items.

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Delivery Food Food Safety Pricing 214

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. But we should give credit where it’s due.

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Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Some brands’ apps even track mobile-order customers’ location to help ensure their food is fresh, whether it’s a burger or a salad. The top reasons?

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Modern Restaurant Management

JANUARY 6, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. SONIC® Drive-In is introducing a new Under $2 Craves menu.

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Lavu

FEBRUARY 28, 2020

In fact, the demand for online restaurant ordering continues to grow among restaurant consumers. Restaurant owners and managers consistently look for solutions that allow customers to place orders online and have food delivered fast. Specifically, online ordering and delivery is gradually becoming a norm among restaurants. .

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Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

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Delivery Kitchen Safety Social Media Online Ordering 169

Modern Restaurant Management

JULY 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

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Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes. & Canada. ”

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Delivery Food Safety Online Ordering Food Order 190

The Restaurant Times

APRIL 7, 2021

Even prior to last year’s COVID-19 flux of delivery orders, individuals were increasingly replacing carryout orders with deliveries, 21% are making this switch to home drop-offs according to a survey done by Restaurant Business. Further, delivery drivers answer to the delivery company, not the restaurant.

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Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

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Online Ordering Ordering Mobile Ordering Point of Sale 146

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience.

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ChowNow

JULY 28, 2020

Curbside pickup cuts out the costs and complications of delivery while minimizing contact between restaurant staff and guests. At ChowNow, we recognize how critical curbside has become, which is why we’re debuting a new Curbside feature to help your restaurant offer easy ordering and pickup right at the curb—contactless and convenient.

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Ordering Online Ordering Mobile Ordering Food Safety 143

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

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Modern Restaurant Management

JULY 7, 2020

Food delivery aggregators: You’re well past your expiration date. While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment.

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Delivery Social Media Online Ordering Restaurant Law 207

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics. But they lacked a piece of technology to manage it.

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Ordering Mobile Ordering Customer Service Customer Experience 171

Modern Restaurant Management

MARCH 23, 2021

The pandemic has created unprecedented demand for online ordering platforms. Customer demand for delivery is 135 times higher than before COVID-19, according to Yelp. Contactless ordering has become an integral part of business rather than just a tool to navigate this crisis. The Ups and Downs of Ordering Apps.

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Ordering Online Ordering Food Order Customer Service 219

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. However, most restaurants were still getting more delivery orders than ever. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021.

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Delivery Online Ordering Food Website Management 78

Deliverect

AUGUST 31, 2020

This is particularly true when you offer eat-in, takeaway, and multiple delivery options as it can be very difficult to know where to prioritize. When it comes to delivery, your first priority will be getting good data in. Start off simple: streamline your menu.

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Delivery Front of House Point of Sale Back of House 146

Focus POS

MAY 24, 2021

Delivery Apps: They Matter to Restaurateurs. If you’re a restaurant owner, you may find yourself wondering why you should expend time, energy, and expense on integrating with third-party delivery apps like DoorDash or Uber Eats. Before the pandemic began, many restaurants offering delivery directly employed their drivers.

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Delivery Customer Service POS Online Ordering 139

Focus POS

MAY 18, 2021

Focus Adds Delivery Integrations to the Focus Cloud Ecosystem. San Antonio, TX—May 18, 2021—Focus POS, a leading provider of restaurant management software, is excited to announce new delivery partnerships to its suite of cloud-based integrations for restaurant operators. To learn more, visit www.focuspos.com.

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Restaurant365

NOVEMBER 6, 2020

.” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. But since the rush to shift operations to off-premise channels, have you actually been able to step back and evaluate which order modes are the most profitable?

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Deliverect

JANUARY 18, 2021

For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. First, let’s look at why many restaurants didn’t think delivery would ever suit their style.

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Delivery Back of House Fine Dining Customer Experience 145

The Restaurant Times

MAY 23, 2020

Restaurant food delivery or online food ordering, which was earlier thought of as a convenience, has now become an absolute necessity. Restaurant operators are finding that food delivery services are in greater demand than ever and are actively shifting to an online delivery model. Optimize The Routes.

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Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food.

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Mobile Ordering Online Ordering Ordering Loyalty Program 198

Deliverect

FEBRUARY 20, 2020

Delivery isn’t simply an extra revenue channel – it’s also in high demand. Here is a 6-step guide to set up a delivery operation with success. Don’t forget to download our practical checklist for getting started with food delivery! Don’t forget to download our practical checklist for getting started with food delivery! #1

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Delivery Online Ordering Social Media Transportation 125

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Through online ordering. 1: Skip the Delivery Service. Craving pizza?

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Online Ordering Ordering Loyalty Program Email Marketing 89

Cheetah

NOVEMBER 4, 2021

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. Can restaurants reshape their relationships with 3rd-party delivery apps for the better, or will they be buried under incomprehensible charges and over-itemized bills?

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Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

DECEMBER 1, 2021

This menu price inflation has a number of causes, from higher raw-ingredient costs to an unprecedented labor shortage in the hospitality industry. App users also prize the ability to place orders quickly, and to earn and track loyalty points. Rewards for Loyalty. A More Seamless Approach.

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Modern Restaurant Management

AUGUST 25, 2021

The same tools can also go as far as to place the order with the supplier and monitor the order’s progress through the supply chain, abstracting much of the work from the restaurateur and saving them time in the process. Using less delivery packaging is a great way to begin. Fourth Priority: Proper Packaging.

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