7 Shifts

APRIL 28, 2020

Now more than ever, food delivery is top of mind for restaurant operators. During COVID-19, where most areas have mandated restaurant closures, delivery is one of the only ways for restaurants to make up their sales—and choosing the right delivery platform can help your restaurant succeed. SkipTheDishes.

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Consider online marketing for restaurant engagement to be a long-term commitment. Email Marketing.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. And experts predict the market will increase close to $500B by 2027. The job of telling apart real bad behavior from regular problems becomes a puzzle for delivery apps.

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Delivery Food Consumer Goods Food Order 197

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Modern Restaurant Management

JANUARY 27, 2021

COVID-19 has forced restaurants to rely on takeout and delivery sales to drive the majority of their sales. Third-party delivery apps worked in a pinch to help restaurants quickly switch away from dine-in to takeout. As a long-term solution, though, delivery apps pose as many problems to restaurants as they do solutions.

Ordering 215

Ordering Online Ordering Social Media Delivery 215

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

MAY 24, 2022

Diners are increasingly turning online to get their favorite dishes with same-store pickup orders in the U.S. remains the most popular time to order delivery and pickup, more diners are waking up to the smell of breakfast at their door with a three-times increase in breakfast orders between 5 a.m. While Friday at 6 p.m.

Ordering 208

Ordering Online Ordering Social Media 2022 208

Modern Restaurant Management

APRIL 16, 2020

As you shift the way you do business and try to stay operational amid coronavirus, it’s critical to find ways to promote your offers and let customers know you’re still open for business, even if you’re focused solely on serving customers through takeout, delivery and/or curbside. Show Your Human Side.

Delivery 212

Delivery Marketing Online Ordering Customer Service 212

Modern Restaurant Management

OCTOBER 15, 2020

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical. Launching and scaling delivery involves a lot of moving parts.

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Delivery Social Media Loyalty Program Customer Service 223

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. But the only thing harder than managing one delivery system is simultaneously managing two. Monitor Order Sources.

Delivery 214

Delivery Insurance Online Ordering Customer Service 214

Modern Restaurant Management

JANUARY 28, 2020

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. consumers order delivery or takeout once a week. Projected U.S.

Delivery 213

Delivery Consumer Goods Online Ordering Customer Service 213

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. They also both have their own respective food and beverage delivery services: Meituan (?? Covid-19 naturally accelerated the growth of the global food and beverage delivery market. in Chinese) and Ele.me (??? in Chinese).

Delivery 127

Delivery Mobile Ordering Customer Service Beverage 127

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. But we should give credit where it’s due.

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Delivery Restaurant Law Food Customer Service 145

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

Delivery 139

Delivery Cash Management Point of Sale Back of House 139

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That means essentially ignoring the food cost percentage of delivery items.

Delivery 214

Delivery Food Food Safety Pricing 214

Lavu

FEBRUARY 28, 2020

With most people spending a big part of their day on the internet, it provides a huge market potential for restaurants. In fact, the demand for online restaurant ordering continues to grow among restaurant consumers. Online ordering and delivery in the restaurant industry are being driven by the readiness of the online market.

Online Ordering 85

Online Ordering Delivery Ordering Point of Sale 85

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. More info is here.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Modern Restaurant Management

FEBRUARY 12, 2020

DoorDash, Grubhub and Uber Eats are among the most popular third-party ordering (“TPO”) platform services on the market, which tout online ordering and delivery solutions to restaurant owners across the country. With some TPO services, restaurants only pay a pre-set delivery amount once an order is placed.

Ordering 181

Ordering Online Ordering Customer Service Customer Experience 181

The Restaurant Times

APRIL 7, 2021

Even prior to last year’s COVID-19 flux of delivery orders, individuals were increasingly replacing carryout orders with deliveries, 21% are making this switch to home drop-offs according to a survey done by Restaurant Business. Further, delivery drivers answer to the delivery company, not the restaurant.

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Modern Restaurant Management

MAY 21, 2024

In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. The data paints a juicy picture: 80 percent of respondents in our Q1 2024 survey of 600+ people reported ordering specialty drinks multiple times a week despite reporting a decline in their overall restaurant visits.

Beverage 197

Beverage Fast Casual Seasonal Menu Fine Dining 197

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics. But they lacked a piece of technology to manage it.

Ordering 171

Ordering Mobile Ordering Customer Service Customer Experience 171

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

JULY 7, 2020

Food delivery aggregators: You’re well past your expiration date. While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment.

Delivery 206

Delivery Social Media Online Ordering Restaurant Law 206

Modern Restaurant Management

SEPTEMBER 10, 2020

The UAV industry is on the cusp of an historic decade with on-demand drone delivery solutions taking flight. Both tech giants like Amazon and Alphabet as well as startups are rolling out new models of aerial delivery in a bid to appeal to consumers’ appetite for quicker, cheaper, on-demand delivery. A New Market Landscape.

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Delivery Consumer Goods 2024 Food Safety 246

Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

Delivery 189

Delivery Food Safety Online Ordering Food Order 189

Modern Restaurant Management

OCTOBER 1, 2020

Many have started offering their menus on third-party delivery websites. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Looking at the data proves much of what we already know.

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. People are self-quarantining at home, on edge and ordering in. What does the delivery customer expect now? Delivery customers want restaurants to follow CDC guidelines (and be vocal about it!).

Delivery 204

Delivery Food Safety Mobile Ordering Customer Experience 204

Delaget

MAY 10, 2024

Did you know that Mother’s Day is one of the most popular holidays for food delivery – more than the Super Bowl? The National Restaurant Association says 43 percent of Americans plan to enjoy a restaurant meal with Mom this year, with 34 percent planning to dine out and 12 percent expecting to order takeout or delivery.

Delivery 52

Delivery 2023 Food Order 2022 52

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Most simply do not have the time needed to research digital marketing strategies, let alone implement them. This often means marketing and advertising efforts are done on-the-fly or simply 86’d. A double win!

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. More info is here.

Delivery 98

Delivery Marketing Social Media SEO 98

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Not sure where to start? Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Foodable

FEBRUARY 8, 2022

Listen to "The Current State of the Delivery Market | Season 6, Vol. Alamgir who is on the 2021 Forbes list 30 under 30, is the co-founder of the digital ordering and marketing platform Lunchbox. You can go anywhere and order food, it will be sold on OpenSea on the blockchain, says Alamgir.

Delivery 90

Delivery Marketing Hospitality Food Order 90

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. So, what can marketers of fast casuals do to bring people back to their brick-and-mortar locations? But the platform is where the real winners shook out.

Fast Casual 197

Fast Casual Dine-in Casual 2022 197

Modern Restaurant Management

OCTOBER 14, 2021

Diners are second-guessing their holiday plans, according to the third installment of BentoBox’s Restaurant Delivery Consumer Trend Report. consumers’ delivery and takeout habits evolve through COVID-19 recovery. This could be sign that takeout and delivery ordering could rebound in Q4.

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Delivery Online Ordering Food Order Dine-in 197