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As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff.
The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managingdelivery routes, but everything seems to take twice as long as it should. Growing a restaurant or catering business is no small feat.
a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. Doing some forensics into their records, management realized that over a five-month period they had received over 14,000 alerts to potential problems. Extending Staff Capabilities.
In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.
In this environment, smart and strategic risk management has never been more important. On the positive side, the pandemic forced any number of pivots among restaurateurs as they struggled during the pandemic shutdown to keep their doors open and kitchens cooking. Pandemic Pivots Still in Play. Do these brands have staying power?
Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. Open flames in the kitchen can lead to fires or burns. Second, in the kitchen, training is a critical component of a safe workplace. And the list goes on.
Recently, one Zaxby’s franchisee decided to change how employees maintain cooking oil by switching to automated oil management. This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65
But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. Delivering Success with Ghost Kitchens.
It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Allow Flexibility to Manage an Evolving Situation.
Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept. Euromonitor estimates that ghost kitchens could top $1 trillion in revenue by 2030.
Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Inefficient management of staff. No realistic table management. Management has to provide training that matches the level of excellence they wish to deliver to their diners.
The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.
Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Go All In on Digital Delivery.
Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Offer discounts on delivery/takeout.
Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. Automate to Capture the Upside of Curbside Pickup and Delivery. Plan Wisely.
As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. Exceeding health and safety standards not only ensures the well-being of customers, but it also cultivates a positive experience that fosters loyalty.
For starters, their plans include using AI agents to run repetitive admin; applying voice-automated AI to drive-through and back-office operations; implementing computer vision to speed up meal delivery; and sensor-tagging hard-working kitchen kit to predict maintenance needs. That’s a lot to deal with for our crew.”
Start-up food service businesses should carefully consider the type of kitchen they will require. Commercial kitchens differ from home kitchens. Our checklist has the essential equipment for an efficient kitchen, in addition to a list of tips for running your kitchen safely and profitably. Business at its Heart.
Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. and Canada through free delivery and marketing efforts.” “These are challenging times for restaurants. .”
An inventory management system with automated restocking alerts keeps your stock levels in check. For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. In fact, 60% of restaurant operators say that offering delivery has had a progressive impact on sales.
With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Capacity Management.
When drive thru, curbside, and delivery became the primary (or only) service models, and digital transactions soared, brands such as McDonald’s, Starbucks, and Domino’s didn’t need to build from the ground up, and instead focused on optimization. Delivery Reimagined. Contactless and Convenience.
According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,
Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. For risk mitigation and asset protection, it is impossible to manage what you cannot inspect.
Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. Expiration management. Inventory cycle count.
On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.
In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. The Main Course. Space is limited, so click here to register.
Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?
And most importantly, when machines run at the proper temperature with accurate chemical doses, it ensures food safety compliance and helps operations achieve the necessary level of cleanliness that today’s discerning diners expect. This helps to maintain consistent chemical delivery and avoid lapses in cleanliness.
Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.
Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Staff Management 1. Weve heard from managers who faced near walkouts during packed evenings because schedules got sloppy.
The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Technology also allows for seamless delivery operations during colder months. This makes it easy to juggle orders and alleviate stress on the kitchen staff as orders come and go.
Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Utah Microenterprise Home Kitchen Law Goes into Effect : On May 5, 2021, Utah’s microenterprise home kitchen law went into effect.
If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Many recent surveys show that restaurants with professional food photos featured on delivery apps perform significantly better.
One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation. Look for an expansion of physical and digital accommodations to support delivery service (like more parking spaces and pickup lockers).
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.
With all restaurants under extreme pressure of heightened safety and potential staff shortage, you can delegate the reactivation and re-scoping of your recurring preventive maintenance plans to your trusted repair and maintenance solution provider. ResQ is not just another maintenance management solution. Who's ResQ?
Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. Employees began participating in new tasks, learning more about safety protocols. The Demand for Transparency.
Proper inventory management is essential to decreasing food waste and saving related expenses. All employees should practice proper “first in, first out” inventory management. Inspect all food deliveries. Carefully check each delivery before accepting it or you may be immediately throwing food (and money!)
However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchenmanagement to customer service – to alleviate staffing pressures while also enhancing efficiency.
Those who have adapted successfully have utilized a modular menu system and site-specific technology tools to catalog their assets in every location, making physical changes and rollouts simplified, manageable, and less dependent on manual data. Automated Safety. Simplified Mobile Experience. QSR of the Future.
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.
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