Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

NOVEMBER 15, 2023

For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week. However, households with children were more likely to frequent restaurants – three to four times a week – and more than half plan to spend between $150 and $500 each week on dining out.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. Technology for Successful Restaurant Management. Being able to offer more than just dine-in channels is key to bringing in new revenues. An efficient restaurant management system will offer streamlined processes for managing and fulfilling orders. Beat the Odds.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience.

2022 204

2022 Marketing Fast Casual Mobile Ordering 204

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Moreover, over 80% of adults are willing to capitalize on dining discounts during off-peak hours, offering businesses opportunities to optimize operational hours.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. Show Loyalty to Your Loyalty Members. Restaurant loyalty programs help businesses to meet their objectives by offering motivating forces to the correct clients.

Dine-in 91

Dine-in Loyalty Program Point of Sale Mobile Ordering 91

Modern Restaurant Management

JUNE 24, 2021

With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 152

Social Media Retail Website Management Online Ordering 152

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Delivery and takeout options are endlessly accessible for most. Or maybe it's unique to your area—like being the only fine dining spot in town. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Brad Duea – CEO, Restaurant REVOLUTION Technologies. FAT (Fresh.

Kitchen Safety 202

Kitchen Safety Loyalty Program Delivery Customer Service 202

The Rail

JANUARY 9, 2024

In fact, a quiet atmosphere, along with early dining hours and good food, are the main characteristics that seniors prefer at restaurants. Make sure your restaurant has plenty of places to sit in the restaurant that are cozy, like booths or cushioned chairs, and promotes a peaceful dining experience is key.

Loyalty Program 59

Loyalty Program Social Media Website Management Back of House 59

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. 20 at 4 p.m. Here are their insights.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

FEBRUARY 2, 2022

So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. Restaurant Week is all about creating great food experiences, and in the pandemic era, this means branching out from the old dine-in-only norms and offering attractive takeout options.

Loyalty Program 193

Loyalty Program Online Ordering Social Media Mobile Ordering 193

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Touch Bistro

AUGUST 20, 2021

In the past few years, the demand for third-party food delivery services has been on a steady rise. But during COVID-19 pandemic, the top four food delivery apps (DoorDash, Uber Eats, Grubhub, and Postmates) more than doubled their business to bring in a combined revenue of roughly $5.5 What Is a Third-Party Delivery Service?

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

The Restaurant Times

JULY 14, 2020

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. How To Optimize Online Ordering Experience And Increase Customer Loyalty.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Restaurant scheduling software , based on forecasting and sales per labor hour percentage goals, can help your management team optimize your labor hours while saving time and energy.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. A great restaurant website is the key to your business’ future success. Also, the time people spend on your website is a user engagement signal for Google.

Social Media 148

Social Media Online Ordering Website Management Download 148

Modern Restaurant Management

APRIL 7, 2022

.” A broad definition of the omnichannel customer might be anyone who comes into contact with your brand at any touchpoint, be it in-store, on your website, on social media, or through email or a newsletter. The Quest for the Holy Grail. Behind the scenes, however, is often where the seams start to show.

Mobile Ordering 212

Mobile Ordering Email Marketing Loyalty Program Customer Experience 212

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 147

Technology Operations Loyalty Program Point of Sale 147

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. TouchBistro Acquires TableUp.

Food Safety 207

Food Safety Mobile Ordering Kitchen Safety Online Ordering 207

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different. .

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. For starters, the dining room should have: A warm, appealing vibe for guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust. Total U.S.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different. .

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 188

Mobile Ordering Restaurant Law Seating Customer Service 188

MBB Hospitality

NOVEMBER 28, 2023

In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart. These narratives build customer loyalty and can be the defining factor that keeps your tables filled.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

The Restaurant Times

NOVEMBER 23, 2020

Online food delivery now accounts for a substantial revenue share of the entire restaurant business. Contactless dining. This feature facilitates digital menu management, hygienic ordering, and online billing facility at every table. Takeaways and deliveries. Provides Comprehensive billing operations.

Ordering 111

Ordering Loyalty Program Online Ordering Mobile Ordering 111

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. Robert Earl is Founder of Earl Enterprises (Buca di Beppo, Earl of Sandwich, Bertucci’s, Mixology Grill & Lounge), Founder of Virtual Dining Concepts (Wing Squad), Co-Founder of Chicken Guy!

Food Safety 203

Food Safety Social Media Loyalty Program Consumer Goods 203

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Here are their insights.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186