Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

MARCH 8, 2023

From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. We relied on local shops and grocery deliveries when hunkering inside our homes. What Has Instagram Got to Do With It?

Social Media 176

Social Media Customer Experience Website Management Customer Service 176

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 162

Technology Front of House Online Ordering Back of House 162

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

APRIL 24, 2020

With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely. Keep an eye on your 7shifts account as your managers have been encouraged to post Announcements to keep your team in the know.

Social Media 352

Social Media Insurance Website Management Government 352

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. Virtual Meetings + Food or Swag. Trivia Nights.

Events 209

Events Food Supply Entertainment Equipment 209

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 221

Customer Experience Online Ordering Social Media Mobile Ordering 221

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

AUGUST 31, 2021

From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 172

Customer Experience Customer Service Online Ordering Food Safety 172

Modern Restaurant Management

FEBRUARY 2, 2022

All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. And that's not all.

Loyalty Program 190

Loyalty Program Online Ordering Social Media Mobile Ordering 190

Modern Restaurant Management

JUNE 8, 2020

This, of course, is in addition to the other important safety protocols that restaurants must follow (cooking foods to proper temperatures, avoiding cross contamination, accommodating food allergies, etc.). Food safety sanitation procedures are more important than ever to combat the novel coronavirus. Manage Visibility.

Food Safety 195

Food Safety Social Media Website Management Food Supply 195

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Cheetah

JANUARY 27, 2022

As 2022 kicks off, operators that wish to stay competitive must upgrade their website and social media presence to keep up with the changing restaurant world. The time and skill set required to keep all your social media channels, website, POS and scheduling systems and other tech tools up to date and effective is becoming harder.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Web Diner

AUGUST 3, 2020

And they resorted to Third-Party Delivery Platforms. They took the seemingly generous offers raining from third-party delivery platforms like GrubHub, Uber Eats, or Postmates. And then came the orders to close in-house dining all together. Third-Party Delivery Platforms are becoming increasingly powerful.

Delivery 48

Delivery Online Ordering Website Management Back of House 48

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Ghost kitchen business models What are the benefits of cloud kitchens?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

The Restaurant Times

JUNE 26, 2021

managing each step efficiently can be challenging. managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way. . Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Sling

DECEMBER 6, 2019

The restaurant-management experts at Sling tell you everything you need to know to maximize productivity and make your restaurant the best it can be. The “FOH” is any action or area of your restaurant that customers will interact with during their dining experience. What Is Front Of House (FOH)? Floor plan.

Front of House 88

Front of House Back of House FOH BOH 88

The Restaurant Times

JULY 25, 2021

This article aims to show how UK restaurateurs managed to increase restaurant sales in the new ‘touchless’ world and discuss some of their best practices. . Due to the fear of contamination, customers have switched enmasse to online ordering from dining in, where they can order with just a few clicks. Optimize Your Menu.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Sling

JUNE 14, 2023

In contrast, others may struggle to break even due to high overhead costs, such as rent, food, and labor. Fast-food restaurants tend to have higher profit margins because they serve lower-cost items, while more upscale restaurants typically have lower margins since their overhead expenses are often higher.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Web Diner

AUGUST 3, 2020

And they resorted to Third-Party Delivery Platforms. They took the seemingly generous offers raining from third-party delivery platforms like GrubHub, Uber Eats, or Postmates. And then came the orders to close in-house dining all together. Third-Party Delivery Platforms are becoming increasingly powerful.

Delivery 36

Delivery Online Ordering Website Management Back of House 36

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. The key difference is that in a ghost kitchen, a restaurant’s focus is on delivery rather than dine-in. .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

MAY 14, 2021

Restrictions on dine-in restaurants and a steep fall in revenues have driven restaurateurs to explore the cloud kitchen format. . Cloud kitchens have no visible dining space, due to which choosing a prime location with high rental costs is not a consideration. People are increasingly making cloud kitchen investment in the UAE.

License 75

License Online Ordering POS Food Order 75

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. More than 1,500 have signed up.

Online Ordering 91

Online Ordering Insurance Mobile Ordering Website Management 91

7 Shifts

MAY 23, 2024

By analyzing the profitability and popularity of your menu items in depth, you can pinpoint exactly which food and beverages contribute to your restaurant's success and which ones you can eliminate. Customers spend an average of 109 seconds reading a menu, meaning you have less than 2 minutes to showcase your food and beverage offerings.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

The Rail

JULY 19, 2022

Restaurant technology encompasses various modern and state-of-the-art equipment, tools, software, and solutions that food establishments now use on a regular basis. Restaurant management systems. Restaurant maintenance software, especially computerized maintenance management systems ( CMMS ). 1 - Technology. 2 - Labor Shortages.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Marketing4Restaurants

MAY 23, 2022

Labor management benefits for mission-focused restaurants If you can get staff to work with you who share the same values, vision, and mission, that can be really powerful. More customers will want to dine in places where they feel safe because of the shared values, vision, and mission, and it will drive profitability up by a huge lot.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

Labor management benefits for mission-focused restaurants If you can get staff to work with you who share the same values, vision, and mission, that can be really powerful. More customers will want to dine in places where they feel safe because of the shared values, vision, and mission, and it will drive profitability up by a huge lot.

2022 52

2022 Hiring Front of House Back of House 52

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. They make it hard for food businesses to remain competitive and turn a healthy profit. Add these 7 ingredients to your business and taste the difference.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Virtual Barbecue Pit. Current franchisees are eligible for $5,000 off franchisee fees.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

24/7 Waiter

OCTOBER 4, 2023

Costs of ingredients are going up because of inflation, making grocery shopping for your food service establishment difficult. How do you keep costs manageable while ensuring you have enough products for in-person dining and orders from your online ordering system ? Labour – This involves everything from salaries to benefits.

Online Ordering 36

Online Ordering Food Order Equipment Customer Service 36