ChowNow

JUNE 27, 2024

Shandy Linley, Senior Director of Customer Success at ChowNow, leaned on years of experience in the restaurant tech space and an extensive background in restaurant operations. Together, they presented a comprehensive guide for restaurateurs looking to reduce labor costs without sacrificing service quality.

Webinar 221

Webinar Point of Sale Restaurant Law Equipment 221

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Arriviamo™ Cocktail Bar.

Delivery 323

Delivery Reservations Customer Experience Retail 323

Deliverect

APRIL 9, 2021

Does that mean restaurants without a delivery service of their own cannot join the platform? With this hybrid model, Takeaway.com wants to ensure their customers have the largest variety of restaurants to order from. Takeaway.com also charges fees for specific services provided to restaurants, including: Promoted placement in the app.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Deliverect

MARCH 17, 2020

One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. Set up a disinfection / handwashing station for customers and staff. Indicate minimum distances in between customers queueing on the floor.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . A mobile, tablet-based POS streamlines the order process because it allows servers to take orders tableside and send them directly to the kitchen. This gives you enough time to prepare and customers time to make plans around visiting your restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Cheetah

AUGUST 28, 2020

Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu. Rent, service staff salaries and operational costs are all reduced to a minimum. Tech and Self Service 2.0

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

BNG Point of Sale

OCTOBER 13, 2021

A Guide To Choosing the Best POS System for Your Convenience Store. Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. Any store, new or old, needs the appropriate POS. Your POS system is more than a payment mechanism.

POS 52

POS Point of Sale Cash Management Customer Service 52

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. The overall benefits of a BNG POS System. Having a POS software system in place is a key way of creating immediate and more frequent sales. Let’s take a closer look at some of these systems.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. It’s called Mobile POS.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Touch Bistro

JUNE 17, 2021

Restaurant POS systems have undergone a lot of change in recent years, and some of the biggest changes have been to the POS hardware. Just a decade ago, most POS hardware could be described as chunky, immobile, and expensive to maintain. Get the Ultimate Guide to the Best Restaurant POS Systems. Download Now.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Ken Burgin

FEBRUARY 8, 2022

Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Make sure they are also available on your e-commerce site for merchandise and delivery orders. Link your POS to the EFTPOS terminal.

Mobile Ordering 60

Mobile Ordering Online Ordering Merchandise Point of Sale 60

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. When customers purchase gift cards, restaurants can use that cash immediately. Attract New Customers. Brand Awareness. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. It may seem silly at first, but it’s important to know how your customer thinks so that you can best suit their needs. What unique service do you provide? Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Clover - Restaurants

MAY 30, 2024

Figuring out which opportunities are right for your eatery can help increase profitability and bring in new customers. Any business that successfully launches new revenue streams can benefit from increased profit, new customers, and a financial safety net in case something goes wrong. Here’s where to start.

Merchandise 52

Merchandise Catering Kitchen Safety Cash Management 52

Open for Business

SEPTEMBER 2, 2024

Recent data suggests average restaurant profit margins fall anywhere between 3-5% for full-service restaurants and 6-9% for quick-service establishments. Don’t forget about your point-of-sale system (POS). This can lead to better overall service and increased job satisfaction.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. The overall benefits of a BNG POS System. Having a POS software system in place is a key way of creating immediate and more frequent sales. Let’s take a closer look at some of these systems.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Merchandise. Social Media.

2019 45

2019 Loyalty Program Social Media Merchandise 45

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Changing Customer Behaviour. But what are the steps involved in choosing a POS software? . Determining Your POS Budget.

License 52

License POS Loyalty Program Point of Sale 52

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Order 52

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). It is critical to increase a customer’s lifetime value. Products . Host events .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Modern Point of Sales (POS) solutions go way beyond billing.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 71

Management Management Loyalty Program Email Marketing 71

Touch Bistro

MAY 6, 2021

In the wake of the COVID-19 pandemic, sanitizing credit card readers and other technological devices frequently handled by customers and staff has become essential to preventing surface-based transmission of the virus. Keeping your customers and staff safe from COVID-19 is top of mind right now. How to Clean an iPad POS Screen.

Technology 52

Technology Cash Management POS Customer Service 52

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. For example, testing customer response to unique products or cuisines and learning how to efficiently sell their product because – what can be better than a portable restaurant? Look For POS Software Or Kiosks.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Today, we’re looking into the common challenges restaurant owners face during the early stages of implementing a tableside POS system. Tablet -based POS systems increase how quickly orders are placed and fulfilled.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Apicbase

MARCH 28, 2024

The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. First, gather your sales numbers from your POS system and add up your monthly food costs and other expenses. Then, plug your numbers into the formulas below.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Modern Point of Sales (POS) solutions go way beyond billing.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 52

Management Management Loyalty Program Email Marketing 52