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How Restaurants Can Remain Competitive in 2021

7 Shifts

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For both safety and ease, there isn’t a better option. 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating.

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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. The consistent execution of every safe service process and procedure will be imperative to survive and thrive in the years to come.

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Air Quality Solutions to Generate Revenue and Attract Customers

Modern Restaurant Management

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?

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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. The facade may still gleam, but cracks start to show in the form of inconsistent service, dwindling patron numbers, and souring workplace culture. And much like a bad dish, it's tough to swallow.

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How To Open A Casual Dining Restaurant In The USA

The Restaurant Times

quick service (QSR) industry’s output increased by over 50% since 2007 and reached more than 283 billion U.S. quick service (QSR) industry’s output increased by over 50% since 2007 and reached more than 283 billion U.S. Steps To Open A Casual Dining Restaurant In The USA. As per Statista, the U.S. Business License .

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Unlock Customer Loyalty with Digital CX: Three Ways Restaurants Can Take Action

Modern Restaurant Management

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Businesses underestimate how often customers have poor experiences by an average of 38 percent.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. People have so many options when it comes to dining out so we need to go above and beyond. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad.

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