Deliverect

APRIL 20, 2020

Over the past few months, delivery and takeout have become a lifeline for restaurants across the globe. Food delivery was booming business before we were hit by the coronavirus. After this is all over, some of those new habits will remain and change the way we’ve been approaching delivery all together. Desserts and side dishes.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. This helps to maintain consistent chemical delivery and avoid lapses in cleanliness. A Window into Warewashing.

Kitchen Safety 199

Kitchen Safety Front of House Food Safety Equipment 199

Black Box Intelligence

OCTOBER 25, 2021

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

7 Shifts

OCTOBER 15, 2020

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. The law temporarily suspends personal-liability provisions for restaurants impacted by mandated closings or service limitations. Call 833-208-4160 or text a violation to 855-904-5036.) "A

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. You need to be in sync with whatever the regulations are in your specific location.”

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 200

Kitchen Safety Food Safety Cash Management Food Supply 200

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. If you don’t learn to adapt and reinvent yourself, you’re not going to be successful, COVID or not.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer. Every minute!

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 158

Management Management Employee Relations Communication 158

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Modern Restaurant Management

NOVEMBER 30, 2020

But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. We're spacing people.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Bingage

APRIL 5, 2020

Related Read: Factors that impact a restaurant success. Related Read: Important Restaurant industry stats (updated). There is another fear is in mind that customers are not going to trust eating out after that coronavirus pandemic. See this is the time to keep your customers engaged during the crisis.

Marketing 95

Marketing Social Media Employee Relations Email Marketing 95

Future Food

APRIL 20, 2022

Food and hospitality services provide an opportunity to support relatable or ‘normal’ daily interactions, offering 3-5 critical daily touchpoints that elevate the standard of the workplace village experience through modern design and the provision of food and hospitality that supports wellness. Source: Future Food. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Bingage

JULY 7, 2020

Are you planning to start a cloud kitchen in India ? however starting a new business is not a piece of cake for everyone, you must have a clear mindset on the concept of the cloud kitchen business model. Here’s a list of important license required to open cloud kitchen – 1. Kitchen Layout Plan 7. Affidavit 5.

License 98

License Document Kitchen Safety Certification 98

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

The Restaurant Times

MAY 12, 2020

Cloud Kitchens, also known as dark kitchens, ghost kitchens, virtual restaurants, and delivery-only restaurants, run entirely on the strength of their back-of-house operations. As the kitchen infrastructure is the backbone of every cloud kitchen restaurant, it should be well managed and organized.

Operations 72

Operations Kitchen Safety Inventory Food Safety 72

The Restaurant Times

JUNE 30, 2021

In addition to managing internal operations, he is also the interface between customers and the staff. The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . Optimum coordination and optimization between the two will increase customer satisfaction. .

Operations 52

Operations Management Management Front of House 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 175

2021 Loyalty Program Retail Online Ordering 175

The Restaurant Times

APRIL 8, 2022

If you are interested in starting a Quick Service Restaurant (QSR) in the UAE but holding back your aspirations due to limited financial resources, worry no more. The business plan should precisely capture your business objectives, industry-related factors, and financial viability. Purchase Kitchen Equipment.

License 52

License Kitchen Safety Employee Relations Mobile Ordering 52

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. Restaurant automation is also powering ghost kitchens.

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is a common way for pathogens and other contaminants to end up on a customer’s plate.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

JANUARY 22, 2021

He also launched Fireteam Logistics LLC, an Ohio-based transport and delivery service, and recently partnered with Amazon Logistics. It’s also using REEF Technology’s food vessels, primarily as parking lot-based mobile ecosystems, as a means to accommodate a larger number and wider area of delivery orders.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 140

Franchise Franchising Catering Online Ordering 140

Touch Bistro

MAY 31, 2021

Even in 2021, Restaurant Business reports that 92% of fully vaccinated restaurant customers plan to continue using online ordering post-pandemic at least as often as they did during it. Let your customers know how to order takeout and delivery from you. Get Online Ordering Signs for Your Restaurant. Download Now.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

The Restaurant Times

MARCH 13, 2023

While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

EATER

MARCH 19, 2021

They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. And the decision to make it work has required investing in new systems, setups, and services, all with the knowledge that any new safety mandate could change everything, yet again. Outdoor dining.

Kitchen Safety 108

Kitchen Safety Outdoor Food Safety Small Business 108