Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Lavu

OCTOBER 24, 2022

When customers come to your restaurant, you want to provide speedy, seamless service that creates a smooth experience for both your guests and your staff. Frictionless payments refer to types of payments that have reduced the barriers to buying. A customer has a profile which stores their credit card information.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

7 Shifts

FEBRUARY 15, 2022

Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. We refer to these employees as “51 percenters.” It's not enough to just add digital ordering—you have to build your business around it. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

DECEMBER 10, 2020

As restaurants work to navigate through the seismic economic impact of the coronavirus, connecting with and engaging customers is more important than ever for driving revenue and weathering the crisis. Digital marketing is a key ingredient that can help restauranteurs connect with customers to achieve both. Focusing on local SEO.

Marketing 225

Marketing Social Media SEO Website Management 225

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JULY 29, 2022

Given that businesses grow by acquiring new customers, many national QSR brands rely heavily on advertising to increase exposure. No matter the size, a brand always wants to gain more market share in order to secure higher profits. Brand-building advertising helps improve customer loyalty and reduce sensitivity to rising prices.

Advertising 208

Advertising Take-out Marketing Social Media 208

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

Technology 158

Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Focus on enhancing customer experience, which is one of the decisive factors for converting visitors into clients. Demonstrate genuine reviews and try to resolve issues to show your care for customers.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. An app can help you do this. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Giving your customers more choice can overwhelm them, making it harder for them to choose a drink.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

FEBRUARY 28, 2023

These lead to poor employee experience and often frustration among staff. One of the ways to achieve this is to utilize technology, possibly a mobile platform designed for communicating with restaurant employees – hourly workers, some temporary, who are usually all working different shifts and never at a desk.

Management 197

Management Management Food Safety Communication 197

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. This person organises tickets and checks orders are going out correctly. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Many restaurants build this type of loyalty rewards program into their mobile apps to easily track transactions and dollars spent.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

ChowNow

JULY 17, 2020

We’re excited to officially announce that ChowNow’s online ordering technology integrates with Square’s point of sale system, uniting our two platforms into a single, streamlined option for your restaurant. . This is the same rate that Square charges clients for its own online ordering service. plus 30 cents. The end result?

POS 131

POS Online Ordering Mobile Ordering Point of Sale 131

SpotOn

MARCH 4, 2024

Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in. There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Every business deserves an efficient point-of-sale (POS) system.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Earlier, the profile of newer entrants into the restaurant/hospitality industry used to be primarily the ones who have had prior experience, or a family background.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. Visits at P.M. People want printed menus. Top Restaurant Brands.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 19, 2022

When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement. That’s great for visibility and web traffic, but what about when a restaurant is looking to drive conversions (clicking to make an online delivery order, for example) or good old fashioned foot traffic?

SEO 189

SEO Social Media Website Management Online Ordering 189

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. As opposed to third-party services, self-delivery allows restauranteurs to “control the experience and keep the fees down” (1).

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Full-Service Restaurants.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. If you have control within your brand to program kiosks, first things first: Add food pictures and descriptions for every menu item, down to the sauces.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Why should geography determine what restaurants you can order from? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Restaurant Engine

JANUARY 25, 2023

tweet this) A great user experience is key, and you want to find a website developer to help you create the perfect space for current and future diners. Check references and look at reviews. It’s never as easy as you think to build a website, and a website developer has years of experience to do it right. #4: Is it fast?

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Focus POS

APRIL 8, 2019

When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Before you can give customers what they want, you need to know what they don’t want. Program did not offer rewards the customer was interested in.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

Modern Restaurant Management

JULY 14, 2021

Despite many stores wanting to actually recruit candidates from their most loyal customers, they don’t apply the same consumer marketing strategies to attracting candidates. experience already). ones with hospitality, restaurant, cooking, etc. Social Media Advertising.

Recruiting 212

Recruiting Hiring Marketing Email Marketing 212

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

MadMobile

AUGUST 11, 2022

This allows guests to order independently and include any modifications or add-ons they’d like, driving up to 30% higher check sizes. The restaurant industry refers to fast food places as quick service restaurants (QSR). The restaurant industry refers to fast food places as quick service restaurants (QSR).

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Adhere to protocols addressing the protection of both customers and employees. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

OneDine

SEPTEMBER 26, 2023

It demands a combination of strategic thinking, customer-centric approaches, and efficient operations. With a digital interface, such as OneDine’s mobile ordering interface, you can prioritize these high-profit items with images, or higher in the menu. Blanket rewards are OUT! Get specific.

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

Restaurant Engine

MAY 26, 2021

Up until now it generally referred to gadgets. In today’s world, it refers to restaurants using robots to cook and prepare the food. Oftentimes, the trend in automated cooking may refer to a robotic arm in the kitchen that flips burgers or assembles a pizza. They are ultra-sanitary and often quicker than a human. tweet this).

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105